Megan was exceptional. Very patient, informative and kind…read more I took my recently deceased mother wedding ring in to see what could be done with it. Megan was full of knowledgeable opinions. Thank you Megan!

After a year and a half of dreading going to a jewelry store to get decent service, we decided on…read moreasking our yelp app. It chose Manning Jewelry in Foley Alabama. When we walked in, it was liked we just entered another realm. We were greeted by Megan Barnes who was a breath of fresh air. My wife wanted a gold chain so she could wear a diamond pendant of my mother's engagement ring diamond. Megan did exactly what I wanted any jewelry store to do, put my wife on a pedestal and treat her like gold. She helped find a chain, cleaned the diamond pendant. Checked my wife's wedding ring for loose diamonds and cleaned it. We are looking forward to coming back and have her check her marquis Emerald ring also. I was thinking it's been 30 years since I have been in a jewelry store where the customer felt special. Then the frames on the wall said it all. Five consecutive years of "Best in Balwin County" awards. I knew where we will be coming for anything jewelry in the future.

I have used them for years. They do excellent work, prices are great, everyone there is courteous…read more I take everything I own to be serviced there. Great people!

Well, it was not the battery and my watch is still hostage after a month!…read more Hmmmmm...... And the wait continues. Did they hock my watch and go to the dog track with the proceeds? Perhaps, because I waited earlier this week while "chickie poo" discussed her late cell bill. When she hung up she had not a clue. John was "next door" and she asked if I would wait (longer). I declined, but did ask for my watch back. Chickie said I would have to wait for John, who was now "away". It would be fun to say "tick tock" but since my watch is probably at the dog track or casino by now.....

I went into Ware Jewelers yesterday to have my wedding ring checked and cleaned. I was greeted by…read moreShay who was very helpful. She had the jeweler check the diamonds and reported that I should have it checked regularly as I might need metal work where the baguettes are located on the band. She cleaned my ring and it's all sparkly again. Thank you Shay and Ware Jewelers for great customer service.

they took my cash deposit and held it for twenty six (26) days. i was calling every day to get my…read moremoney back and after the twenty sixth time i finally blew a gasket and they found it. there's no telling how much longer they were going to jerk me around. worst customer service ever. i wouldn't do business with them if i were you.

I brought an item in to be engraved. When I came back to pick it up the writing was mis-aligned…read more I was so mad I just took the item and went home to cool down over the weekend. I returned to the store on the following Monday and requested that they "make it right" The owner refused to fix it. As far as he was concerned the item was ruined and he did not know how to fix it and since I walked out of the store I accepted it. I had the item re-plated and engraved somewhere else for $60.00.

I was in town from San Francisco to visit family and go diving in the Gulf. Unfortunately, the…read morebattery on my Tag Heuer diving watch died. Crystal Bay Coin and Jewelers was able to replace the battery and remove a link on the watch in addition to resizing one of the rings I had with me in one day! Wish San Francisco had a complete service jeweler like this place!

I'm giving them 2 stars because for a higher end jewelry store, they should be a little bit…read morecleaner. There's old tape marks on the walls, stains on the carpet on the floor, and the employees aren't looking like there ready to sell jewelry. Except for the supervisor in the pic (he looks professional). My experience with this store, I bought a ring. It didn't fit, so I had to get it sized (2 sizes down) the lady sent it off and said it'll take 2 weeks. 2 weeks later, we get a call and they said they can't alter a ring 2 sizes down so they have to order a new one, which would take about a month (The lady who sent it off should have known this). Anyways Alicia was very helpful, and got me a new ring in the same size and I only had to wait a couple days. So thank you Alicia.

Nice people. I just wondered in out of curiosity and left fascinated. Precious metals and coins…read moreare not of high interest to me, but my6 drop-in was like a fun school trip. I will return and maybe I will buy something. In the least I will gain some additional knowledge and have fun.

From the owner: Premiere gold and coin dealer for the Southern Alabama area. We buy and sell gold, silver, U.S. &…read moreworld coins. We also buy and sell jewelry and all types of collectible items. Call us today and let us know what we can do for you!