He was wonderful. Quick to respond and helped us save so much money by telling us how to solve the…read moreproblem. His cost is affordable and he is extremely reliable. Will be my go to guy for future heating and cooling.

From the owner: For the right expectations, current experiencing a 2 week lead time. Mention Yelp for a free…read moreestimate on your future install. Locally Owned and Operated Heating and Air company specializing in quality residential air conditioning repair, service, installation, sales, and maintenance at an affordable price.

Great service! We had no wait he came out same day. He didn't try to push any extras on us. He told…read moreus what the problem was and how we could keep from having the same problem in the future. Great, honest, & fair priced!

Excellent service! High quality work that won't break the bank. Extremely trustworthy!read more

BJ's improperly installed our system in our new Whitworth Built house. They are refusing to correct…read moretheir mistakes under our home warranty. These issues were noted by an independent certified installer of our HVAC system and for them to correct would cost approximately $750. if you purchase a new house ensure you find out who installed the A/C and ensure you receive the city/county's inspection report.

1 Star - Poor Service and Zero Accountability…read more If you're considering this company, I highly recommend reading the other 1-star reviews on google--especially the one that mirrors my experience almost exactly. I had a brand-new home built and within the first year, I had to contact them seven or eight times. That alone should tell you something. One of the key issues was a leak under the unit. When they came out, they barely looked at it and claimed the pipe was just "sweating." Their solution? Tape it. A two-minute fix that did nothing long-term. A year later, I checked the same spot--still wet. Clearly, the issue was never properly addressed. When I followed up, I was told, "We only cover the first year," and that they no longer service it. On top of that, I was told I shouldn't use pleated filters, which seemed like just another excuse to avoid responsibility. Every interaction felt like a runaround to avoid owning the problem. The tone from their staff was unhelpful, even rude at times. It was made very clear they had no interest in helping resolve an issue that was present from the beginning. Be cautious. I'm sure they'll respond here with some blanket statement about how they followed protocol--but just know that in my case (and clearly others), they did the bare minimum and washed their hands of the problem the moment they could. Avoid this company if you want real support and service.

I can't say enough good things about Superior Heating and Air! They saved me hundreds of dollars…read moreand showed genuine concern for my situation. Another HVAC company had left my system blowing cold air, during this chilly -mild wintertime, and told me to "just keep it running all night" because they didn't have time to fix it. Thankfully, Superior stepped in and completely turned things around. Josh was top‑notch--professional, knowledgeable, and truly dedicated. He worked wonders and had my system running perfectly in no time. It's rare to find a company that combines skill with compassion, but Superior lives up to its name. If you're looking for an HVAC company that actually cares and delivers results, give Superior a go. We need more companies like them!

I have experience plenty of technicians over the years, and absolutely NONE of them compare to…read moresuperior heating and air. Josh was extremely responsive on yelp, and showed up the same day as the request. He spent at least twice as long as it would have taken to fix the problem explaining how the system worked. He was brilliant in testing all components to determine the culprit, instead of simply replacing the typical offending part one at a time until the unit was repaired. In addition, he did not charge until I actually needed a repair, not the simple call service fee. Do not go any further than superior, and especially use them if you have a problem that may be complex. There is no smarter, more honest, or reliable tech out there.

These folks are top notch! From the office, Job…read moreestimations and installation they are the best I've ever used! Ive had the Perdido crew install new plumbing, gas lines, heating and a/c units. They're reasonably priced, doing very high quality work and have excellent communication throughout the process. Perdido Heating and Air is the only source I'll use for our home!

David was rude. Impatient and unwilling to help the customer during my issue with my AC. He…read moreupcharged me and was unwilling to discuss a plan forward. I don't recommend Peridio heating and air.

After calling multiple companies in the area I found Hugh. They were the most helpful person I had…read morefound. While I am just outside Hugh area, he operates in Florida and I'm on the Alabama side, Hugh nevertheless was willing to take the time to assist me over the phone and point me in the right direction. He did not have to do this but he did anyways. I'm so thankful for his honesty and professionalism. Definitely would hire him if I lived in Florida and so should you!

Fantastic service. Hugh responded within a day and scheduled a speedy response for the work needed…read more It was a great value. All employees were very personable.

I had a $17000 job if 4 mini splits installed November and the main unit stopped blowing cold air…read moredo I called them to come fix it... was told a $75 fee though it was under warranty then told it was $350 claiming there was a couple grains of dust on coils yet the other smaller 3 units had none and work like they should. After I was told this and given make excuses, I told him to leave and I had to make him leave immediately yet he felt the need to insult me... as we were yelling at each other, he pulled a hun and pointed it at me... I had to call and file a report with sheriff... I called their office and I only got a "you deserved it".... I just wanted an ac that works longer than 7 months but not talked to like I'm an idiot... they were a headache from day one../

From the owner: We are a family owned business. We do installs and repairs on HVAC systems, refrigeration, and…read moreductwork. We provide top quality work at a fair price. Give us a call for a check-up!

The review and quotation process were professionally performed. The technician, Zach, was running…read morelate however called us to let us know. He was friendly and knowledgeable. We were told a quote would be provided that day. Day and a half later we hadn't received a quote and called. Shortly thereafter received a quote. We elected to go with a different provider but would quote this company again for any future needs.

Good people. We had an issue with a warranty call but after a bit of confusion the owner reached…read moreout and made it right.

I have been so pleased with the service! Got a new unit after doing a ton of research and…read morereceiving quotes. They were the most affordable and professional! Super pleased with the hvac set up I got. Had an issue months later and they came out in 15 mins after calling!! My advice is do your research. In my opinion, these guys are legit and offer an amazing product, price and service. A++.

Alex (Alejandro) gave us the estimate on a new HVAC installation and his crew was on time,…read morecourteous and performed a timely installation. All our questions were answered and we are gratified to have them in Pensacola.