Huge shoutout to the team working at Southern Tire Mart on 5/20! My husband and I were traveling…read morefrom Austin to Missouri when we unexpectedly got a flat tire on our trailer late in the evening. After calling multiple places and finding most were already closed, we were feeling pretty stressed and running out of options. Thankfully, Southern Tire Mart was still open, and we made it just before closing time. The team easily could have turned us away at the end of a long day, but instead they welcomed us, helped us out, and provided outstanding customer service. Their willingness to go above and beyond truly turned a stressful situation into a positive experience. We're incredibly grateful for the kindness, professionalism, and dedication of the staff that night. Thank you again for helping get us back on the road safely!

Rude employees. Was swapping out with my husband of our semi truck-ya know the customers who you…read moreserve. We were parked next to the fire lane as the parking is very tight in this location. Young guy comes out, and tells me to move cuz I'm in the fire lane. Next thing I see is a Southern Tire Mart truck parked in the fire lane. Bit hypocritical if you ask me. I've been a Southern Tire Mart customer and usually they're really nice.

I had an igloo cooler fall on a new subaru creating a couple of significant dents. Jason and his…read moreteam made it look like new! They obviously take pride n their work and provide great customer service!

Superb service in the blink of an eye. Car suffered hit and run in driver side rear passenger door…read morein grocery store parking lot. Minor damage but it was dented in slightly. Dropped by The Hail Factor on the way to work downtown last week on a whim and Jason immediately gave me a quote and we set an appointment up for today, 10/23/18. Dropped car with him at 8:30am and received a text that all was done by 10:00am. On top of fixing the hit and run damage, he also addressed 2 vertical door edge dings in the door that were painfully visible. As a lagniappe for my patronage, Jason also polished out one of my headlights that was just slightly cloudy. In any case a great experience from a dude I just stumbled across driving by his place. There are still good people providing good service out there so if you need some PDR work done, look Jason up!

I have been going here for years. I followed them from a previous location. All of my kids and…read moreanyone else I can tell about them go here once they give them a try. I have never questioned a repair and they honor warranties. If a 12 month battery goes out in 11 months, you get a new battery no hassle. It's a true mom & pop as well as their son and daughter work there. Good atmosphere, great waiting area, very friendly. No concerns about my wife or daughter being there alone. Highly recommend.

Horrible! I brought my 03' 330i BMW in a few days ago for an AC repair. The same problem that was…read moresupposedly fixed was still occurring when I left! The bill was $160, which I felt was very fair at the time of payment. The guy who worked on my car was the owner, John. The cheaper than expected bill must have been directly related to the poor work done. I reviewed many shops and I am going to go to Benzin to fix what should have already been fixed. Not recommended!!

I've been using Pruitt's for years. They are always honest, helpful, and kind. They are not just…read moreout for money. If there is someone better for the job, they will tell you.

Long story short.... the owner was extremely rude, unprofessional and arrogant when I went in for…read morean estimate. Needless to say, I won't be getting my car fixed there and neither will anyone else I share my horrible experience with.

Got my 2011 ford ranger brought to their shop twice for major repairs and both times they gave me…read moreoptions on ways to fix it (use old other parts in good condition or full rebuild) and both times they have done amazing work and will forever be great full For bringing my truck/friend back from the brink of death(The scrap yard) And they give you real prices, instead of fake garbage prices.

I've brought my truck in here a few times for minor issues. Most times, they didn't charge me for…read moreanything. They are very honest and super helpful. I trust these guys 100% and you should too.

Really nice people to work with. Ethical, upfront and will give you a good deal. I have bought…read moretwo cars from Keith and Jenni and been happy with the deal and the service I received

What a pleasant and easy buying experience. We had been looking for a specific vehicle model and…read moreyear range for several weeks. But most that we found were used up, miled out or both, and priced like Prime beef! When one popped up on Autotrader, I called to ask about it and we decided to take a drive to Skiatook to check it out. We found that the vehicle was well represented and was actually much nicer than we had expected. A test drive confirmed that everything worked and that it suited our needs. The purchasing experience was very relaxed with no hype or hurry. We picked the car up a couple of days later after Jenni arranged a small dent removal and seat repair. The vehicle was ready at the appointed time, washed and full of fuel! Meeks will be the first place we look the next time we need a clean used vehicle.

We've used Tony for 15 years, and he has always done a good job, and we have never felt we were…read morebeing taken advantage of. If he doesn't fix it the first time, he will keep working on it, with no labor charge, until the problem is fixed. I had a solenoid go out in my gear shift. Tony kept putting in a new one until we got one that actually worked. The part was under warranty, so I never had to pay for that, but he replaced it 3 or 4 times and only charged me for the labor the first time, even though I know he had to take out the whole console to put in the new one. You do have to be patient though. Tony is a one man shop, so it sometimes takes a while for him to get to you. He is good, though, to tell you when he can get to it, so you can wait and bring your car when he has time to work on it. Overall, we have always been happy with him.

Tony is an honest and reliable person. His niece is precious. While I did experience unexpected…read moredelays, I took into consideration the economic fallout from COVID, sanctions against China and Russia, and Ukraine War on top of the reality that based on my own research my particular make and model has one of the most complicated engines made. The report I received regarding setbacks and faulty manufacturer defects was consistent with what other mechanics have written about in several forums. The most important thing to me is integrity. Second, reliability. Third, follow through. Pricing matters too, but I have learned the hard way that you must be wary of extremely low estimates equally as much as extremely high estimates. Thoroughness and attention to detail is paramount, if you want long lasting. There was a learning curve in figuring out how to improve communication. I am patient as long as my expectations are set properly. If there is a need to change the ETA for any reason, I prefer prompt communication so that I can adjust my own personal and business needs accordingly. There was definitely a need for this to improve. However, by the end, Tony did right by me while he also stood by his and his crew's work. This gave me confidence in his work ethic. I was also able to consider how in my own experience as a business owner, sometimes even I have a bit more than a one man/one woman band can manage. Again integrity (honesty) is most important to me and in this category Tony is stellar. After a few proactive conversations, I got the impression that Tony appreciated my candor and made sincere effort to stay on top of responding promptly. That earned him extra credit with me. Later down the road, after I got the car back, it became necessary for me to have a leak looked at. Tony handled it expeditiously. Since then, my car seems to be running much more smoothly than it did when I first bought it used two years ago. On top of that, Tony is incredibly fair and beats the excessive pricing at a dealership, an added bonus. Meanwhile his pricing and was in the middle, which I find to be appropriate especially given the setbacks he encountered with manufacturer defects when having to dismantle, reassemble, then dismantle and reassemble a second time!! I would say his work, his willingness to take feedback and adjust accordingly, his honesty, and his standing by the people who represent his business earns him nothing less than a hard-earned A+++ from this single momma bear. I definitely recommend Twisted Wrench as I am now a forever loyal customer. I will not take my car anywhere but Tony.

If you need your car fixed one time this is the place to do so. Very friendly staff like family…read morethey will take care of your vehicle. And we'll explain to you on what they are going to do and the cost as well. Highly recommend