Professional service. Very customer friendly. Excellent prices and fast service…read more I highly recommend this repair facility.

Ralston's Mufflers Shop is a place for everyone to go to regardless of gender, race, etc…read more I have been a customer for 11 years and I would not go anywhere else for the quality customer service, and honest mechanic work. These men are not here to take advantage of anyone, they have proven to be the best that Broken Arrow Oklahoma has to offer, there are always cars lined up for services because they are happy customers. You will never have a price quote that is dishonest, and " You're a stranger but once" Take my word for it, go by and see the Batman and Robin dynamic duo mechanics at Ralston's, you will be glad that you did.

Grant did an AMAZING job on my car. I had front and rear damage, and it now looks like a new car…read moreagain! He paid attention to all the little details. I will recommend them to anyone who needs body work in the future!

Well it's yet to be seen the Quality I have not got my car back yet! I Uber for a living and was…read moretold after waiting 10 days for my drop off appointment so all new parts would be delivered then it would be 2weeks tops it's now been 3 weeks 4days Do to the shop breaking a window in my car and multiple excuses my car has been pushed back because they broke 2 windows in the car in-line in front of mine I understand things happen but it seems to be one reason after the next! I've never received one call from them for updates or any reason I have made every call to them. It's Poor management of Scheduling and following through as far as I'm concerned I am not happy to say the least, it's yet to be seen how good the work is once they finish

After being sidewiped by a hit and run driver on the BA I went looking for a body shop to repair…read morethe damage. Went to a Toyota dealership and 3 independent shops. Mastercraft was the lowest bid and he has nothing but great reviews on google. The dealership wanted to charge nearly $4,000. Mastercraft did it for around $600. And it looks like it just rolled off the showroom floor. Excellent work at a Fair price and in and out in 3 days.

It as the best. I went to the dealership they wanted over $1000 to fix my car. More than Afford but…read moreit had to be fix otherwise water could get in the electrical stuff. Someone then recommended Mastercraft collision repair. I went there and the difference was almost $500 less had to order a part which took a little bit that I took my car in one morning. They even gave me Heney a ride home and then when I went back to pick it up right afternoon. It was great. I hate when things break or have to be repaired because I've been ripped off before and I hate dealing with it, but these guys were great if I ever have to I will use them again without hesitation

I have had 2 repairs done here and they were done with perfection and more quickly than expectedread more

They were not reliable at all. Made promises that wasn't kept and lied about when product was…read moreavailable. They had our vehicle from 09/08 until 09/21 and they never touched it in 14 days. They finally did pull it in to work on after we complained. We decided not to let them work on it and they didn't replace 3-4 pieces of hardware to remount the bed of the truck. We had to pay for the hardware at the new repair shop. We were also out the rental car money we had while they had the truck and never touched it for 14 days.

Jacob is very knowledgeable and honest. Would recommend this shop to anyone that don't want to get…read moreripped off. I've been using him for years and I totally trust his expertise.

Jake at Evan's is a very honest young man. I have taken my son's truck here any time repairs have…read morebeen needed and have never once been dissatisfied. As a woman, sometimes I worry that I could be overcharged but Jake has always been very honest and does his best to find parts at the best rates. He is pleasant and articulate and a pleasure to deal with. I will never take a vehicle anywhere else.

Needed a small quick repair and Floyd and Sons came in like a champ. Fast, excellent quality work…read moreat a fraction of what anyone else could do. They are honest, fair and expert craftsman at what they do.

Don't come here if you don't have an insurance claim. I've had two experiences with this body shop…read more First one was great (insurance claim) got an estimate, got my truck in, work was done great, great experience. Second one was complete HOT GARBAGE, can't get a price to fix truck the second time (not an insurance claim) the guy behind the counter told me on my third trip to his shop I needed an appointment to get a price which is what I had the first trip I made the second time around. Had an appointment but his computer crashed which somehow turned into my problem, he asked me to come back. Second trip, second time around (with no appointment mind you) he walked out with his phone took pics and said he'd call let me know, never did. Come to find out he lost the photos or my number or something. Came back a third time, second go around, was told AGAIN I needed an appointment, he couldn't just give me an estimate because he had 2 in front of him and apparently 3 is just too many. I don't recommend Floyd for customer service reasons the man behind the counter doesn't understand that those 2 words mean, but they did great body work, I'd give a 1 star if it wasn't for the first experience. I'd gladly pay someone else twice as much if I can better service than this, which is what I'll be doing.

This is the place where you want to take your car for auto body repairs. They are courteous and…read moreperform excellent work. I sing their praises to everyone I know and highly recommend them.

Great work, fair pricing-very happy with repair on vehicle. Highly recommended would use again.read more

we have used this company before for a previous collision repair. they were very communicative and…read moretimely with the estimate of cost, length of time for repair, and the actual repair. this time however they are delayed by 2 weeks to getting the estimate. they did not communicate with me as the primary owner of the vehicle and primary contact on the insurance coverage. they have had the vehicle for over 3 weeks now, and they haven't even started the breakdown or repair. when i called today to get an estimate, the owner was rude, defensive, and argumentative. when i asked why this repair was being handled differently, i was cussed at and told to come get my "explicative" keys. i immediately called my insurance company. i was told this is a very strange occurrence and that they even had to call after 2 weeks just to get the estimate. luckily, the insurance company has agreed to tow the car to another repair place and retract the payment to the len sherrell's paint and body.

Lisa at the front desk is extremely helpful with the process of getting your car assessed and her…read moreknowledge of insurance is very valuable.