Needed a small quick repair and Floyd and Sons came in like a champ. Fast, excellent quality work…read moreat a fraction of what anyone else could do. They are honest, fair and expert craftsman at what they do.

Don't come here if you don't have an insurance claim. I've had two experiences with this body shop…read more First one was great (insurance claim) got an estimate, got my truck in, work was done great, great experience. Second one was complete HOT GARBAGE, can't get a price to fix truck the second time (not an insurance claim) the guy behind the counter told me on my third trip to his shop I needed an appointment to get a price which is what I had the first trip I made the second time around. Had an appointment but his computer crashed which somehow turned into my problem, he asked me to come back. Second trip, second time around (with no appointment mind you) he walked out with his phone took pics and said he'd call let me know, never did. Come to find out he lost the photos or my number or something. Came back a third time, second go around, was told AGAIN I needed an appointment, he couldn't just give me an estimate because he had 2 in front of him and apparently 3 is just too many. I don't recommend Floyd for customer service reasons the man behind the counter doesn't understand that those 2 words mean, but they did great body work, I'd give a 1 star if it wasn't for the first experience. I'd gladly pay someone else twice as much if I can better service than this, which is what I'll be doing.

This is the place where you want to take your car for auto body repairs. They are courteous and…read moreperform excellent work. I sing their praises to everyone I know and highly recommend them.

Great work, fair pricing-very happy with repair on vehicle. Highly recommended would use again.read more

After being sidewiped by a hit and run driver on the BA I went looking for a body shop to repair…read morethe damage. Went to a Toyota dealership and 3 independent shops. Mastercraft was the lowest bid and he has nothing but great reviews on google. The dealership wanted to charge nearly $4,000. Mastercraft did it for around $600. And it looks like it just rolled off the showroom floor. Excellent work at a Fair price and in and out in 3 days.

It as the best. I went to the dealership they wanted over $1000 to fix my car. More than Afford but…read moreit had to be fix otherwise water could get in the electrical stuff. Someone then recommended Mastercraft collision repair. I went there and the difference was almost $500 less had to order a part which took a little bit that I took my car in one morning. They even gave me Heney a ride home and then when I went back to pick it up right afternoon. It was great. I hate when things break or have to be repaired because I've been ripped off before and I hate dealing with it, but these guys were great if I ever have to I will use them again without hesitation

I cannot tell y'all enough how much I appreciate this body shop and their hard work…read more The turnaround on everything I've needed from them has been fantastic. Months ago, I came in looking for help with my seat's electric switch. They didn't have the part in and had to order it over the weekend, but in the meantime they manually moved my chair to a comfortable place for me free of charge. That's a lot of trust for a small business, I could have driven off and not come back because I was "happy" with where the seat was. But I knew right then that I'd be coming back. The front office (a husband and wife, the owners) are so incredibly kind and easy to talk to. I've never once felt pressured to do a specific service at a certain time. My brakes have been grinding and they got me in ASAP and the turnaround was just a few hours! The prices are fair and the facilities rock. Definitely grab a handful of M&Ms and some coffee if that's your thing. If you're looking for body or mechanic work, consider American Autobody. You could not ask for faster service and better quality from kinder people.

My wife's SUV had a large amount of tar on it and she wanted it detailed. I contacted several auto…read moredetailing services and American Auto Body & Collision responded promptly. They were very friendly and had a flat rate for their service unlike other companies I contacted. (They hold themselves out as a Christian owned business and they certainly act like it.) They cleaned the vehicle within the time frame quoted and there were no surprise add-on fees. The vehicle even passed my wife's inspection. I highly recommend this business and will be using them for my truck in the very near future. The service is a good value!

I needed to change my rear break light. I already had the bulb since I had purchased a two-pack…read morepreviously. The last time I needed it replaced, the auto parts shop did it for me, so I figured it'd be something easy. Firestone wanted to charge me $60 and refused to use my bulb (apparently it's against their policy). I went to Encinas and they were able to tell me when they could work on my car. Since it was the same day, I asked them to rotate my tires as well. I sat in their waiting area working on my laptop and they were done in under 30 minutes. I realized I hadn't asked how much they'd charge me and at the end, they refused to charge me anything! This kind of customer service is so unheard of nowadays. They've definitely gained a customer. Highly recommend!

Highly recommend this car shop! Honest, affordable, and genuinely good people. The pricing is…read morealways very fair. It's hard to find mechanics you can truly trust these days, and this shop definitely earned my business going forward.

Long over due review. I'll start off by saying the focused repair work was great. Repaired spot was…read moredone very well. The car came back to us with what I believe was an exterior detail. Very clean and shiny. Now the bad. Last year I had scheduled out the repairs on my car. When I dropped it off they were supposed to have the replacement parts and I would have the car back fairly quickly. This did happen they had the car for weeks and it took me a while to get a response from someone on why it was taking longer. I finally got a call from someone who said that the replacement door had been damaged in shipping and they were having a hard time finding another. He was very apologetic and said that I would only be charged cost for the work and I'd get the car back asap. They got the car done and I picked it up. It looked great. I was charged full price, but I did not push back on that. First issue I noticed was they had removed my antenna and left it resting on my wipers. Thankfully I saw it before it was lost or damaged my vehicle. Next issue I saw was, the car had window visors. Since they were replacing a door I said don't worry about replacing that just remove all of them for me. They did but they left all the foamy glue that held it on, on the other door. The next issue was that they failed to secure a wire harness inside the door they fixed so now when you open or close it you can very much hear it banging around in the door. And the final issue is the car has proximity thing where when you have the keys on you you can unlock the car by pushing a button on the handle to unlock and lock it. It worked when we took the car and and it doesn't work now on the door they fixed. Works on the passenger door still. Overall all great repair work, just some lack of attention to detail in some areas and lack of follow through on a customer service side for the charges.

Can't give more than 5 stars or I would!! They are trustworthy and dependable. Always get the…read morehighest quality service. The owners Shawn and Jeane treated me like family and have made me a customer for life! Can't say enough good things about I-Care. Don't hesitate to give them a shot, you won't regret it.

Everyone I interacted with here was super friendly and explained everything clearly. They were able…read moreto completely remove a door ding on my car in about two hours and their price was very reasonable. I highly recommend anyone needing dent repairs to take their car to Dent Terminators!

We ended up in a severe hail storm while traveling back from Siloam Springs, AR one weekend. Our…read morecar was only a month old and hail damaged it pretty badly. So thankful we found Dent Terminator as they got us in quickly. They kept us informed along the way, explained the services they would be doing for the repairs and made the entire process seamless since insurance was involved. Pricing was reasonable so we only had our deductible to pay. Their service is great, staff is super friendly and would highly recommend for your dent repair needs!

I have had 2 repairs done here and they were done with perfection and more quickly than expectedread more

They were not reliable at all. Made promises that wasn't kept and lied about when product was…read moreavailable. They had our vehicle from 09/08 until 09/21 and they never touched it in 14 days. They finally did pull it in to work on after we complained. We decided not to let them work on it and they didn't replace 3-4 pieces of hardware to remount the bed of the truck. We had to pay for the hardware at the new repair shop. We were also out the rental car money we had while they had the truck and never touched it for 14 days.