Albert communicates timely. He was on time to do the job. He took care of the issue and didn't over…read morecharge. I recommend Albert's services.

Communication was great from start to finish, I had a dryer that my tenant needed repairs on…read more Albert analyzed the problem, ordered the parts and completed the repairs in a professional manner. Will hire again and recommend!

Not many places service hair dryers, and as I had an expensive professional unit with a broken plug…read moreI searched for some time before finding Smart Electronics. The shop is tucked away in an office building with no parking, and looks a bit chaotic with all the equipment and supplies. But I got a call the next day with a repair plan and reasonable cost, and once approved it was ready in a week. Some things are designed to be repaired and this is the place to do it.

No follow up; I asked for a specific job. They said they could do it. Then radio silenceread more

5 Stars - Honest and Prompt Dryer Repair!…read more Our old Maytag dryer broke, and Arthur came through. He arrived on time, quickly diagnosed the problem, and ordered genuine parts. He had it fixed the day before Thanksgiving! Honest, efficient, knowledgeable, and reliable--highly recommended. Will keep his number handy for sure. Thanks again!

Had an issue with an old GE washer. A + E did a great job today…read more Arthur came over on the weekend and there was no extra fee for the weekend. He figured out the issue and fixed it. It was a lot cheaper than buying a new unit. Very professional and fair with pricing. HIGHLY RECOMMEND!!!!!!!

Bait and switch con artists. Like most repair companies, they state they have a $79.00 diagnostic…read morefee. The guy fiddles with the washer and says it's a plumbing issue and he can't fix it. He hands me an invoice for $158! He says he inspected and diagnosed. Hell to the "no!" How many elderly, disabled, non-native ESL and gullible people does this company overcharge on a daily basis. This is intentional fraud and I will be reporting this to relevant authorities. They have some pleased customers but make sure you read the various low ratings for yourself. The owner of never accepts responsibility and the customer is always wrong. Here, I have my housekeeper as a witness and a receipt that charges $158, which is then crossed out and entered as $79. Update: the company owner is quite honest and nice. He called and apologized. He did that the employee worked for the company only 5 days and never should have done that and he would be disciplined. He refunded my $79 as means of apology. I believed him and that it was a rogue new employee and not the company. So now 5 stars

Mihran / Mike and his partner worked very quickly together to diagnose and fix the problem…read more They also kept everything super clean which is really appreciated. A fair price for good work and honest explanation of what was wrong and how to fix it. Mihran answered the phone last night at 10 pm and set up the appointment for today. When your refrigerator is dying and your food is about to spoil and the frozen food is defrosting, time matters. Thank you Mihran for the good work and Good Service.

This version keeps your voice, explains what actually happened, and gives MGR credit without…read moresounding like a commercial: Updating my September 2025 review because I think it's only fair. Back then, I could not get ahold of MGR for over a month and eventually Choice reassigned my claim to another company. What I learned this week is that MGR had no idea the ticket had been reassigned. From their perspective, the claim simply disappeared. Fast forward to this Sunday. I submitted a new claim around 6 p.m. and was scheduled for Monday between 1 p.m. and 5 p.m. Unfortunately, it looked like history was repeating itself because I waited all day and nobody showed. I was beyond frustrated, especially since I had been calling since early that morning. I finally got ahold of AH Ashot, and he was incredibly helpful. He squeezed me in for Tuesday morning at 7 a.m. and took the time to explain what happened. It turns out they had been calling the phone number on file through a phone service that my phone automatically blocks. I had provided an alternate number to Choice, but that information never made it to MGR. Not their fault. AH Ashot and DG David arrived Tuesday morning and got right to work. My refrigerator had completely stopped cooling. The freezer had defrosted, meat juice was everywhere, the ice cream was soup, and all of my dairy products had spoiled. It was a huge mess and an expensive loss. The best part? They had the part with them and fixed it during the visit. No waiting weeks. No ordering parts and hoping for the best. They were professional, knowledgeable, and genuinely pleasant to work with. After talking with Ashot, I realized the situation back in 2025 wasn't what I thought it was. Sometimes things get lost between the warranty company and the service company. What I can say is that when I finally connected with MGR, they showed up, got the job done, and treated me well. Thank you, AH Ashot and DG David. You turned a very frustrated customer into a happy one.

Our experience with MGR Appliance Repair has been an absolute nightmare from beginning to end, and…read moreafter multiple visits, missed appointments, contradictory diagnoses, and technicians actually leaving our refrigerator in WORSE condition than when this started, our refrigerator is STILL not fixed. We are now having to switch to an entirely different third-party repair company. This started on a Friday when the freezer drawers on our refrigerator stopped working. The refrigerator/cooling portion itself was still functioning. The first MGR technician arrived, took one look at the refrigerator, said it was too heavy, and refused to work on it. He left without diagnosing or repairing anything. When I called MGR, I was told the issue was apparently our flooring and that they would only send someone back after WE moved the refrigerator ourselves. Fine. My husband moved the refrigerator exactly as requested. We called them back--and suddenly they still wouldn't send anyone. We were told we'd have to wait until the next day. Saturday came. We were never given a proper appointment window. A technician showed up around 9:30 a.m. while we were out. We were told they would return within 1-2 hours. We waited. At approximately 4 p.m., we received a text saying they weren't coming. Then Monday arrived and two technicians finally came out. My husband moved the refrigerator again so they could access it. They found what they believed was a leak, but instead of simply addressing the original freezer issue, they decompressed the system and shut down our refrigerator. Let me emphasize this: BEFORE MGR's technicians worked on it, the refrigerator portion was cooling properly. Our problem was with the freezer and convertible drawer. AFTER their visit, we were left without a functioning refrigerator at all. And somehow, it gets worse. MGR later sent out a THIRD technician. That technician told us that the SECOND technician's diagnosis had been WRONG. So after MGR's second technician diagnosed the problem, decompressed the system, and left us without a functioning refrigerator, their own subsequent technician came out and contradicted that diagnosis. At that point, what confidence are we supposed to have in this company? And after ALL of this, the refrigerator is STILL NOT FIXED. We are now changing third-party repair companies because we have completely lost confidence in MGR's ability to properly diagnose or repair our refrigerator. The lack of communication alone would have warranted a bad review. The missed appointments alone would have warranted a bad review. A technician refusing to even attempt a diagnosis because the refrigerator was "too heavy" would have warranted a bad review. But somehow MGR managed to combine ALL of that with contradictory diagnoses from their own technicians and leaving our appliance in worse condition than it was when they started. For anyone being assigned MGR through a manufacturer, warranty company, or service plan: document EVERYTHING. Take photos and videos of your appliance before they touch it. Keep screenshots of appointment confirmations and cancellations. Write down exactly what each technician tells you--because in our case, MGR's own technicians couldn't even agree on what was wrong with the refrigerator. I wish we had never allowed MGR to touch our refrigerator. After everything we've dealt with, we're back at square one--except now our refrigerator is in worse condition, we've lost an enormous amount of time dealing with this company, and another repair company has to come in and figure out what actually went wrong. Avoid MGR Appliance Repair.

I am extremely disappointed with the service I received. I hired this company to repair the ice…read moremaker on my Sub-Zero refrigerator, but after multiple visits and months of waiting, the problem was never fixed. The ice maker is still not working at all. What makes the situation even more frustrating is that I have been trying to contact the owner for over five months regarding the unresolved issue and a refund. My phone calls and messages have repeatedly gone unanswered, and I have received no meaningful follow-up or resolution. I paid for a repair that was never completed, and the lack of communication and accountability has been unacceptable. Customers deserve honest service, reliable repairs, and responsiveness when problems arise. Unfortunately, that was not my experience. I cannot recommend this company based on my experience.

No longer answer calls My refrigerator stop working couple…read moreof months after the repair

This place is great! We've used them twice. Once for the front load clothes washer door lock I…read morebroke. This second time the condenser on our refrigerator/freezer stopped working. Both times they came to the house same day, game an estimate, explained what they saw, the process and gave a fair price quote which they explained. They took care of the problems and were a pleasure to work with. I highly recommend this company! UPDATE: The refrigerator/freezer was not working properly 2 days later. I called A&Y and they came out within the hour, diagnosed and fixed the issue FREE OF CHARGE. They stand behind their guarantee! THANKS AGAIN A&Y!

Eugene was on time & very pleasant & patient with my questions. He repaired my refrigerator &…read morewasher. I respected the energy he presented as he worked on both my refrigerator & 2 days later with his helper Mike on thwasher. I'm so pleased with A&Y Appliances. I certainly will call this company again. Sandra

Where do I begin? This company was called out to our house by a home insurance company because our…read morerefrigerator was not cooling in September 2022. Repair person wrote down model number and ordered parts. Repair person came back in late October or early November 2022 to fix the broken part. A few weeks later before Thanksgiving I noticed the refrigerator and freezer were not as cold as they should have been. Insurance company sent out a different company and the guy said the first company should have did a dye test to see if there was a leak, because more than likely that was the issue. The first company came back in late November to access the problem. Said they needed to order more parts to fix the issue. Six weeks later WE have to call the repair company and said waiting for insurance company to order another part. A week or two later no response so we call insurance company and they said it shows parts were ordered WEEKS ago and they were delivered to repair company. Repair company claims they never received parts. After continuous calls to the insurance company complaining about NOT HAVING A REFRIGERATOR for TWO MONTHS and having our food go back twice. Insurance company finally deems our refrigerator non-repairable. We also have a 2 year old. How the funk are you supposed to function for 3 out of 4 months without a refrigerator?!?!? Coincidentally after our demands with the insurance company, the repair company starts calling leaving voicemails saying they received the part and want to set an appointment. We don't answer their calls since they never called us back like they promised they would. Then we get a text from them confirming our appointment for the following day. They never showed up for the "appointment" that "we scheduled" with them. They then show up unannounced the following day stating that they received the part and can make the repair. My wife politely said no thanks, it's already been handled by the insurance company. The guy kept asking if we got the refrigerator repaired and then takes a picture of our house before he leaves with his tail between his legs. DO NOT use this horrible company. The reviews on here are evident that they do not know how to run a company. They need to get a clue on how to communicate with their customers.

They don't know how to a simple diagnostic don't waste your time theirs better options out theirread more