Atmosphere 10/10 This shop was amazing! It has plenty of…read moreoptions if you are looking for skate shoes, clothes, parts, and/or complete boards. It was very fun looking through all the different designs they had for their own products. One of the staff members even let us know that Vu Skateboard Shop had the opportunity to collaborate with New Balance and produced an amazing shoe. Also I would say the prices for complete decks were pretty reasonable as shop completes were going for around $100 while customizable completes were starting around $150. In addition, they have a rotating variety of deck sizes ranging from 7.75 to 8.25 for the prebuilt completes. They offered a lot of name brand options for all kinds of parts but also offered quality shop board options for a cheaper price. The service was excellent as the staff member present was very helpful and answered any questions we had. He was also very knowledgeable of the surrounding skate community as he knew about the other skate shops in the area and provided us with many skate park locations. Lastly, it seems like Vu Skateboard Shop is pretty involved in the community as they have hosted competition for the many college skateboard clubs in the area, promote events happening in the area, and more.

My kids were getting restless in the yarn shop next door. I took them into Vu so my wife could…read morefinish shopping in peace. I'm not a skateboarder at all, never have been, but one thing I love about board shops is their selection of shoes. Cool colors, brands I enjoy, in styles I just don't see other places. Vu's shoe selection did not disappoint. A pair of blue New Balance high tops immediately caught my eye. The man working the counter asked if there was a pair of shoes he could grab for me to try on. I described them and provided a size. He disappeared in back and then came back with a box. He laced one of the shoes up for me while the kids and I checked out Vu's selection of hoodies, socks, boards, t-shirts and knit caps. Vu's Baltimore centric t-shirts and socks were pretty cool. My daughter loved their board designs, especially Hello Kitty, and my son was all over their knit caps. In the end we walked out with the shoes, a pair of socks and two knit caps (one for each kid). Of these items, only the knit caps seemed to be on the pricey side. Everything else was close to what you would pay elsewhere. Skateboarder or shoe aficionado? I'd suggest checking out Vu.

No place better than East Coast Skates. The owner, Frank, is great, patient and has great knowledge…read moreof the sport, trends, equipment and has a ramp upstairs that folks can skate on all day for $3 bucks a deal. He has walls of boards and other gear and this is the best: HIs team riders give lessons and they are terrific and patient. I think they may be holding a camp as well. If you buy some gear there you get a free lesson and there is no pressure and no "package deals" Lesson when you want if you want. I took my son and he was "dropping" in in just a half hour. They also teach safety etc without disturbing any skate vibe. Parents are encouraged to drop the kids off. I'll take my son and some friends and let them skate while I catch up on errands. It's like the old days a great place to hang out for the kids. The place is the best.

A Big Thank You to Play It Again Sports - A Company That Truly Cares…read more You often hear about the negatives when it comes to businesses, but I want to take a moment to share the good--and in this case, the great. I've had nothing but positive experiences with Play It Again Sports over the years, both as a customer and a member of the community. From buying and selling equipment for my daughter and her various sports to getting my own gear serviced, they've always gone above and beyond. Most recently, I reached out to them about equipment for a charity event, hoping to find affordable options. Instead, they generously donated what we needed. Their kindness and compassion blew me away. The team is professional, helpful, and community-minded. Because of their consistent support and genuine care, Play It Again Sports will always be my first stop for any sports equipment needs. Thank you for making such a positive impact--you've earned a loyal customer for life

Let me start off stating I have very high standards. The Play it Again Sports in Baltimore has met…read moreand exceeded all of them. I purchased some Kettlebells from them in April just as were all going into lockdown. They had the items in stock, and sold them without gouging. Many places were selling at $3/pound, PIASBmores sold at a much more reasonable rates. Then they were able to deliver to HOCO since they had a delivery coming to that area, saving me from driving up to BMore. Now I found myself wanting some dumbbells, again PIASBmore came through, where so many people are attempting to sell 2 20lb dumbells for $100 they again came through with normal prices. What's more they held their original quoted price even when their cost increased. That is putting the customer FIRST! Jamie and the gang really work for you. Give them an opportunity.

1 STAR -- Defective Shoes and Zero Accountability…read more I completely understand and respect an "All Sales Final" policy. If I bought the wrong size, changed my mind, or simply didn't like the shoes, that would be on me. But this is not a return issue. This is a product failure. I purchased these Nike running shoes from the Nike Factory Store/Outlet in White Marsh, Maryland, on Thursday for approximately $71. Within just two days, the sole began separating from the shoe and is now visibly coming apart. These were essentially brand-new shoes that failed almost immediately. When I called the store to explain what happened, I made it very clear I was not trying to return them due to preference or buyer's remorse. I was reporting a defective product that had already broken down after minimal use. The response I received was that the sale was final, nothing could be done, and I was simply out the $71. That level of response is extremely disappointing. An "All Sales Final" policy should apply to normal customer returns--not to merchandise that appears to be defective right out of the box. A shoe that starts falling apart after two days is not normal wear and tear, and it reflects poorly on both product quality and customer support. I expected significantly better from Nike, both in terms of durability and accountability.

This rating is specific to the customer service, especially the cashiers working in August 2025. I…read morewas able to find several items for my nephew, and the store wasn't too busy, but the employees seemed to have no couth and no care for providing quality service or moving customers through the line efficiently. The cashier I was unfortunate enough to get spent all of her time looking past me to yell at one of her coworkers across the store. Whatever the inside joke was simply couldn't wait, I guess. To make matters worse, the manager was a few registers over (I know because she had to be called to push through a discount), and she was busy in her own world as well.

I stopped by while in the area to look for cold weather cycling gear and shoes…read more The staff here were all attentive and friendly. Store was neat and organized. I was amazed by the items they had available and the sales and clearanced ones as well. Eventhough I did not leave with items I went in for, I left with knowing I can get a lot of other items in here. I was informed of their membership that unlocks valuable savings and deals that I could not pass over. In addition to the $30 life time membership, I received a $30 coupon off of my next purchase; which meant my membership is FREE! If you are looking for that item used or new come to REI and get the membership or purchase you are looking for. Do not pass this store up without checking it out.

Hello REI, I was…read morevery disappointed with my treatment at your Timonium bicycle department today. In the past (many) visits, I have received courteous, prompt fairly priced service from the crew. Today was an exception. When I picked up my Novara Hickory rear wheel I was told it would be $64. My service request was to adjust the axle bearings that had slight play. When I was told this price, I asked that the REI work code be reviewed since what I asked for was clearly not what got coded. In looking at the receipt I see code "900000355 Hub brrg repl-rr". The technician would not make any review so I asked to speak to a manager. I repeated my request for review of the code. Surely there is a code for simple bearing adjustment as opposed to replacement. She refused to look at the codes - might not have been a department where she has expertise. She held the book, but didn't look at any codes and pointed out that when I signed the monitor, I was accepting the "estimate" for work. Since I have had a consistent run of satisfactory work/pricing at REI, I did not review the pricing before signing the screen. She repeated, asking me several time "did you sign?" - putting aside my request for review of the code - and any possible correction. Of course she reminded me that if I didn't pay, REI would keep my wheel. I really needed to hear that. My reasonable request was set aside. I paid and promised her to take my future business elsewhere. That is where things stand. I was not treated with either courtesy, or a businesslike response to my request to review the code - tough luck for you Mr. Customer. I'll guess any reasonable retail service manager would know better than to ask a customer the same question several times - as though, you signed - you own any problem. I took this as a mockery. To the extent this treatment is REI policy, then yours is not a business I can support.

Baltimore is largely a flat city (especially relative to San Francisco), and so I very much wanted…read moreto ride a bike around and see the safer parts of the city. It was not easy to find a bike shop, but I am glad I found Baltimore Bicycle Works. The bikes were top notch, easy to operate, and well-maintained. I brought my own helmet and lock to save some money, but they rent them as well. We rented for a "loose" 24 hours. That was much appreciated so we didn't have to worry about the exact timing of return. The staff was friendly and helpful. If you plan to eat a lot while in Baltimore, like I did, you can offset those calories with biking, and have a great time doing it. The only drawbacks were locating the shop, finding bike lane streets, and the need to carefully consider where you are riding and where to safely lock up your bike. That may sound like a lot- but IMHO, there is crime everywhere. We can limit our experiences because we live in fear, or we can venture forth with reasonable caution. We locked up the bikes for hours while visiting both the aquarium and the museum of art without issue. So seize the day.

My front wheel was wobbling so I biked to Baltimore Bicycle Works to see if they could help. I was…read moreimmediately greeted walking in the door. Bernardo helped identify the problem, even when it wasn't straightforward, fully explained what had happened and proposed a reasonable fix. He even let my two year old hold a tool and pretend to help when his patience ran thin. I left the shop with my bike in better shape than ever. Will be back.

Young lady was very pleasant and helpful even though they didn't have what I needed. I was greeted…read morewithin a minute of entering the store. I was even given alternative stores to check out in hopes of finding what I was looking for. Way better experience versus the one i had at the Towson location.

Stopped by Aerie to pick up some clothes for the family and I got great deals…read more Store wasn't overcrowded and was clean including fitting rooms. I was greeted upon entering the store. That was nice especially since I wasn't hounded by a salesperson to help me find something or recommend different items. Entire store is on sale. Up to 40% on some items. If you find something you like but they don't have your size you can ask them to look the item up in the computer and if available (8/10x) they can order it and it's shipped to your house. Excellent customer service! 5/5. I recommend this store!

I actually liked the store and the clothes, but the employees ruined the experience. My husband and…read moreI waited a long time for the man in front of us to finish so we could pay for a windbreaker. When he left, another woman walked up and the cashier helped her first. When I said we'd been waiting, the cashier told us we "weren't standing in the right place." She was cold and dismissive. There was no clear line, and it just felt rude and unfair. This happened on October 10 around 4 pm at the Towson location.

Fantastic customer service and lite convo w store associate Alison…read more She was personable, quick and pleasant. The store was neat, sales were awesome and options were unlimited. American Eagle is the full package for all ages! See you soon ae!!

Advertised as clearance store. Be prepared to work. Located in Parkville with tons of parking. Lots…read moreof different departments including men's, women's, kids, athletics gear, and shoes. They even have team apparel for various sports teams. You will have to dig and hunt for the sales. There are price tags that you have to read the number on to see if it's 50% off. There's a code or something to that effect which is why I said be prepared to hunt and do work. Some items were only 10% off retail price. They do have a large selection of things. Worth stopping by and trying to find deals if you have time and patience. I feel like they are trying to bamboozle people by making it seem as if this is a clearance warehouse place. Slightly cheaper than actual Dick's store on many items. Not sure I would go again as I can for sure find the shoes online much cheaper from other retailers. Would come if needed workout clothes and had time to devote to hunting. Just meh.

Be wary on prices at register, versus what's marked on item. My Item was marked much lower on box,…read moreto my surprise at the register I was told twice as much opposed to price I saw when shopping, and I was told by the cashier the manager wouldn't change it so don't even bother arguing price change. If you would've asked me yesterday, I would've told you 6 out of 5 stars. I've found excellent apparel, shoes, equipment, and I stand by this place and literally shop here twice a week for past few years. I will continue to shop here just more vigilant, just giving my 2 cents for what it's worth.