The office is clean and well organized. I just have to call…read moreto reorder my contacts. Simple !! Dr Wang and his staff are knowledgeable and friendly.

My husband went here for the past 4 years and has gotten 4 pairs of glasses he has yet to wear…read morebecause every time he gets them his prescription needed changed. He is on social security disability and lives pay check to pay check the optometrist that helped us was every pushy to get his eye examination done because he was her last patient. I think its ethically wrong for a business to know he has this corneal edema that isnt stable (obviously because the prescription changes a significant amount every year) and not advise him agent getting glasses and spend his money just to take it he spent over 400 this past set on glasses for all the lenses comforts for disappointment because he can't wear them. We would have gone back sooner about this matter but I had to do a little more digging and advocating to see more what corneal edema was all about. They advise you ain't getting prescription glasses till you have had lest two consecutive optometrist visits of no change in your prescription to get prescription glasses.

First of all the shop is so inviting, clean, cozy and comfortable…read more The staff, wonderfully kind, professional and patient. The Dr herself is spending great amount of time with patients to examine their visions so carefully. I just moved to the area and I was nervous about finding an optometry clinic, and did I find the beds one! Terry helped me to choose my glasses and she was so great with assisting me with finding the right ones. Everyone was warm, polite and helpful. Thank you!

They are fantastic and do a great job. This office has state of the art equipment . Dr Sava…read moreexplains everything to you. They have a great choice of frames.

I set an appointment over the phone and it was super easy…read more Unfortunately when we got there, they didn't have the appointment in the system. They were able to squeeze us in, but it meant a longer wait because it was essentially double booked. The Dr was polite but didn't explain much. Even when asking questions about the process or prescription he wasn't very clear or direct. Picking out glasses was easy, staff were polite and helpful. I was a little surprised that they let us place the glasses back on the shelf after trying them on. The other place I go to would have you put them in a container so that they could sanitize them before putting them back. Glasses came when they said that they would and they were easy to pick up. They didn't offer any discounts or specials for buying things 100% out of pocket which would be nice. We'll come back here because of the insurance, but it's not my favorite eye place.

Absolutely horrible staff. The doctor is great but the staff in the front are worthless.read more

I've literally never written a yelp review but today is the day because this place was absolutely…read moreamazing! So my day started out with an appointment over at Pacific Eye Institute and they dilated my eyes after like 2 hours of sitting there and then preceded to tell me false information about my eyes and eyesight. I had originally gone to get a simple prescription and apparently they didn't do that so I left with eyes dilated with no sunglasses because they weren't given to me and I felt hopeless. I decided why not try this place where other members of my family have been going since I needed glasses like ASAP. I wish I knew this lady's name but sadly I do not; she helped me get a prescription AND frames AND ALL WITHIIN 1 HOUR! I had a hard time picking out frames at first but EVERY SINGLE PERSON IN THIS PLACE STOPPED TO HELP ME PICK OUT A CUTE PAIR! And although I can't name anyone specific because I simply don't remember their names, everyone was very kind, warm hearted, and super helpful to not only me but also their other patients. 10/10 would recommend and I swear I'm not going anywhere else!

Went in to pick up Grandkids glasses, front staff was friendly and helpful. It was busy , but the…read moreyoung lady at the front helped and was patient with me.

Long wait for appointments. Receptionist seemed as if they didn't want new clients and was short…read moreand quick to get off the phone

Honestly the owner of this place should really consider new staff members, snickering about people…read morein front of patients and judging others is very rude.

I still had a prescription that doesn't expire til next year so I just came to purchase a frame. I…read morewas pleasantly happy with their selection of frames & was able to find some I liked within 30 minutes(I'm very indecisive). Marlena was super friendly & helpful to make sure I would leave the happiest with my decision. I didn't feel pressured whatsoever to purchase add ons nor did I feel rushed during my visit. She said my glasses would take up to 7-10 business days so if anything else changes, I'll probably update the review. But overall so far, great customer service & affordable pricing

I do not recommend going here, I was charged double for an eye exam by the worker Fabiola. Store…read morelocation lingered around for three weeks to resolve the problem with the transactions that they have yet to hendle! Thanks for packing $75 Fabiola.!! Definitely will not be coming back to this location!!.

Nicest doctor ever & awesome stuffs, who have been there forever…read more I been going here together with my kids&husband, I guess for more than 7 years or so. Highly recommended

Cane here for a prescription told the dr i wasn't happy with my prescription and he said he was…read moreconfident in the prescription he gave me. Honestly how are you going to tell me my prescription is fine when your not the one who is wearing it. Besides that a nice dr but didn't care to help me any further.

This review was in draft mode since 2019. Posting it now so I can post a 2024 update. I've gone…read morehere for years and hadn't noticed the doctor. But this last year the doctor I saw (Nguyen) rubbed my dry glasses with his bare and dry fingers. These were my favorite glasses. Then he did it to other glasses. Such a j#$k. He insisted that it wouldn't scratch them. Gee, that is contrary to what we know about lenses and coatings. Plus they are mine so just respect my wishes. The Target people were nice in 2019. Nevertheless, I won't go to that particular doctor and they weren't very helpful in getting an understanding of the doctors. Apparently there are two doctors with the same name at the same location. Say what? Will then how do I distinguish them if you don't help me. Dr Nguyen seemed very unhappy to be there. This whole thing about glasses is pretty simple and if you accept - yes, I said 'accept' a stronger prescription then you will continue to get worse vision. Tons of places to reverse the damage done to your eyes by glasses. https://endmyopia.org

I wasn't greeted when I walked in. An older gentleman acknowledged another customer who entered but…read morecompletely overlooked me. The younger employee never even looked up to ask how he could help. It was a disappointing customer service experience, and it's the reason I'll be taking my business to Costco.

I've been going to The Eye Shoppe for years with all my kids--we're a family of seven--so it's been…read moreour go-to spot for eye care for a long time. They recently moved to a new location, which is much smaller and tends to feel more crowded and congested, especially during busy hours. They've also had a lot of staff changes over time. On my last visit, I didn't recognize anyone, which was a bit disappointing because I used to really appreciate the familiar faces and the relationships we built over the years. There aren't as many glasses options anymore, especially when it comes to name-brand frames, and the turnaround time for glasses seems longer than it used to be. That said, they still move through appointments quickly and get you in and out. It's not quite the same experience I remember, but I still appreciate the years of service and hope it improves with time.

I definitely WOULD NOT recommend, unless you like getting your time jacked around. In that case…read morethis would be the perfect place for you. I had my first appointment around May 2020. I arrived at my appointment a few minutes ahead of the scheduled time. There were SEVEN people waiting for their appointment outside in addition to myself and my husband, making it NINE people waiting to be seen. I asked how long the wait was and they said they were running about an hour behind. This was at 9:30 in the morning. My husband and I decided to leave because this is an unacceptable amount of time to wait. I decided to give them another chance because my husband's company is changing insurance and I wanted to have my eyes examined before the change. My appointment was at 12:00. When I arrived there were FIVE people waiting ahead of me in the waiting room. I was given some papers to fill out and asked to have a seat OUTSIDE. What?????? IT'S THE MIDDLE OF FEBRUARY. IT'S FRICKIN' COLD OUTSIDE!!!!! If someone has to wait outside it should be one of the five visible employees inside the office. Give them a laptop and send them out. They're the ones responsible for overbooking, not me. I asked how long the wait was going to be. I was told at least 30 minutes. Again, unacceptable. Again, I left without being seen. As a sidenote: I was notified three separate times with a request to confirm my appointment (which I did after the first notification). But no call to let me know they were running late. I had to juggle my schedule around to make time in the middle of the day to come to this appointment. The least they could do is be on time. I doubt that there are many emergencies that would account for the amount of time they run behind. ONLY GO TO THIS OPTOMETRIST IF YOU HAVE PLENTY OF TIME AND PATIENCE TO BURN!!!!!!

I first started going to see Dr. Dena in the Adelanto location of Buena Vista Eye Care. I found out…read morethat an Apple Valley location opened within the last year and I decided to change and go there as it's so much closer to my house. Dr. Dena was great and she took care of me for many years, I definitely recommend her, specially if that location works for you. The staff had always been helpful and friendly at the Adelanto office. I met Dr. Vanesian (Dr. V) at the Apple Valley Buena Vista Eye Care, he was amazing and very thorough. Dr. V spoke to me about Lasik and his employee called NVision to make me a consult appointment. I had my surgery at NVision in Ontario, Dr V took care of all my pre-op and sent to NVIsion. Excellent communication between the two offices. My post surgery appointment was with Dr. V in the apple valley office, so convenient that I don't need to go to Ontario for any of the post op visits. The staff in the Apple Valley office are helpful and very friendly. I highly recommend Dr. V and his remarkable staff. The mascots are pretty darn cute and always make me smile and give me the calming therapy that makes me feel less nervous. Thank you Buena Vista Eyecare.

I am so Happy when I do my eye exams at Buena vista in my city Adelanto ,Ca. the staff is nice and…read morehelpful the drs. are very pleasant and answers all your questions and concerns. this is my 3rd year with them and I'll recommend them always.