VOX Djs- DJ Kevin Whan
My husband and I got married at Lindley Scott house this past October. This review is in regards to VOX DJs and DJ Kevin Whan for their DJ and MC services. The price that was quoted from VOX DJs was very reasonable and affordable. They had a range of selection and you get to choose your own DJs as well. To put it simply, the prices were within our budget. However, we didn't realize at the time that this was a HUGE MISTAKE! One thing to understand is that VOX is a company with hired contractors as their DJs. There was no personal touch, and our DJ is essentially a 3rd-party professional bound by contract. Every time we asked our DJ for simple favors (props, play videos, etc.), he would tell us to contact VOX as those items would be considered additional services to pay for.
DJ Kevin seemed like a good fit at our first meeting. We went over our rough estimated time line and he asked questions on our music preferences. After the meeting, it seemed like the DJ had a pretty good understanding of what we liked and what we don't like. It was also agreed upon that we would provide a supplemental playlist via Spotify with our favorite songs. We also told him that we would get him an updated timeline on our BIG day as it becomes available. We then exchanged phone numbers and he had assured us to give him a call should we have any other concerns. Throughout the months following up to our wedding, we've continued to provide updates to all our vendors in regards to our timeline. We would receive word and confirmation from all our vendors... except our DJ. This would be a recurring pattern as we had provided the DJ with Spotify playlists for our Reception Dinner, special dances, Bouquet Toss, etc. and still never received any emails of confirmation of receipt.
As our BIG day drew closer, our Spotify playlist was updated along with our updated wedding timeline. Timeline was sent out to all vendors and wedding party. As the other vendors would text/call us back to reply with their recommendations and opinions, we, again, did not hear anything from our DJ. Worried, we decided to take initiative to call him a week prior to our wedding. He had picked up the call, but had a family situation that day, so we scheduled a phone meeting for the next day. During the phone meeting, the DJ reassured us that he had everything under control and that he is a professional DJ who hosted events every, if not, most weekend. He just needed to be provided with the final timeline.
The day of our wedding was when things got interesting. I had such a wonderful bridal party and husband that I did not hear of this until after the wedding. About an hour prior to the wedding ceremony, the DJ had asked one of our helpers to have me, the BRIDE, call him.... ONE HOUR BEFORE MY WEDDING CEREMONY! ONE HOUR before I was scheduled to walk down the aisle. One of my bridesmaids told him to take care of it himself or to call the groom to clarify things. Need I remind you that ALL the emails were sent out to all our vendors and all of our wedding party so that they were on the same page? Our DJ seems to have missed this crucial e-mail. As soon as my groom arrived in the venue for photos, he quickly interrupted him and told him that he did not receive ANY of the emails. He brought my groom to his station, borrowed one of the groomsmen's mobile hotspot, opened up his e-mail only to find that my groom DID send out the e-mail with the FINAL TIMELINE and SPOTIFY playlist. Again to go back on this playlist, this was something that was supplemental to the list that the DJ should have put together based on our first meeting. During the wedding, he solely went by our SPOTIFY playlist! Not sure why we even PAID VOX DJs for this service at this point.
Another thing that frustrates both my husband and I was that since our DJ was not familiar with our timeline, he was not familiar with the order of events during our reception. He would come up to our sweetheart table often to verify what is coming up next (instead of going to our groomsman who we had introduced to him as the person he can go to). We had to give him detailed instructions like announcing photos with groom and bride in 5 minutes. Lo and behold, we would look up from our table 5 minutes later only to find no one at the DJ table. Throughout the night, we had to take out a lot of things out of our reception as we really fell behind our schedule. He seemed to have taken our wedding lightly and it was truly a disappointment.
While the DJ seems like a nice and reasonable person, I would not think of him as a professional DJ, based on the experiences we had with him. We would not recommend him to any bride to be or anyone who is in search of their next DJ for an event. While it is our mistake to sign with VOX Djs, please keep on researching on DJs and do not stop here. I hope you will find this review helpful and happy searching! read more