The White Room and Carmen went above and beyond to help find/create the perfect outfit for my…read moredaughter's wedding. We had visited multiple locations and were even turned away from a couple of locations because my daughter had a particular vision that others said they had nothing which fit. The White Room valued her vision and helped her make the day magical. This place was amazing.

I had such a horrible experience with TWR…read more The dresses and space are beautiful. I had a great time until they dropped the ball. I received my dress 5 weeks late from their contractual delivery date with no explanation, proactive communication, or apology. I was assured that I would not need to rush order the dress. The dress fit me beautifully in the store, but I was encouraged to order closer to my listed size according to the designer chart, so I wasn't worried about it being late until I tried it on and it was 2-3 sizes too large. The tailoring appointments they offered were for dates before my dress even arrived. Being out of state, I had to bring my dress to another tailor that a friend recommended, who explained the dress would have to be recut and entirely reconstructed because it was so large. My measurements had not changed from the time I tried on the dress on at TWR 7 months earlier. The tailoring estimate was nearly 40% of the purchase price of the dress, so I reached out to TWR to express my frustration. They offered only $150 for a "rush fee" because it was late. They refused to acknowledge any accountability until I told them I lodged official complaints. When I finally spoke to Carmen, she accused me of sending fake pictures, my tailor of being dishonest, implied that I should be grateful because "some girls don't even get their dresses," and told me that I hurt her feelings telling her I didn't trust TWR to do any further business with or to stick to a contract when she offered to do the alterations in a few hours (the alterations took 3 days at my tailor). Their contract did not seem to come with any sort of integrity on their end. Your wedding gown is an investment and brides are under such tight timelines that you expect a luxury boutique to respect. Although many brides have had great experiences here, I can only speak for mine, and I would not trust or recommend TWR to do business with.

10/10, an unmatched experience. Nikita was outstanding. Pulled my entire vision together. She is…read moreamazing at curating a selection to fit your vibe! Immediately greeted with drink selections as well. Everything was so magical and would suggest this place to any and everyone!

I'm not sure if I found 'the dress', but I definitely had a five star experience…read more The space is bright and welcoming. When we walked in we were greeted and offered water, tea, or champagne. They provide a slip for me to wear while they take measurements. They have different sizes of the sample dress so you can better see how it will fit without having to be clamped in. The dresses all seemed very clean and they have you wear a face shield when putting them on to keep them that way. I loved that the dresses were simple lace and crepe without any of the crazy sequins or beading that are filling all the other bridal shops. All the dresses slip on, no zippers etc, so they were very comfortable. They have a few accessories like necklaces, jewelry and veils. I really have no negative comments other than I don't think I found my dress there.

Both my sister and I purchased our wedding dresses from Bella Bridal Boutique and we absolutely…read moreloved the dresses. This boutique has a great selection of styles and designers at this store, a very generous and comfortable fitting / viewing area in the back, and reasonable prices. The staff is helpful and good at making recommendations for your body type, although very particular about certain things (e.g., no shoes allowed, no men in the viewing area). Other positives were that they shipped the dress to me since I live out of state, and that they were able to get it to me within 3 months of purchase for a reasonable rush fee. They also stayed open late to allow me to make a final decision on the dress and for the processing of the paperwork / payment. On that note...the paperwork. This is one of the reasons I'm giving 4 stars instead of 5. The contract they make you sign is a little crazy. You have to initial individual clauses that clear the boutique of any responsibility should the dress show up late, with a different length than expected, and a number of other nuances that you would expect a seller to be responsible for. They will not sell you the dress without your signature on every single line, and when I protested about the terms, they told me that it was in the boutique's best interest to ensure I was happy with my final purchase. So, they gave me verbal assurances that everything would be great, even though I was being forced to sign a document that cleared them of the liability for some potentially big issues. In the end, I was exhausted and wanted to just get everything over with, so I signed it. Thankfully, their verbal assurances rang true, and the dress showed up earlier than expected, without defects, and in great shape. It looked beautiful at the wedding! The only other complaint I have is that I felt very pressured to go with a larger size than I needed. My seamstress ended up having to take my dress in 3 SIZES, which was very expensive and time-consuming. In hindsight, I wish I hadn't given in to the pressure and ordered the size I thought was best. I get that boutiques want you to play it safe since it's easier to take a dress in than out, but 3 sizes off was a little frustrating.

The gal that helped me with my dress was amazing, she's the only reason this is two stars instead…read moreof ones. However, the manager Susana, absolutely awful customer service and does not care about making a customer happy. Bella bridal charged my card TWICE for an item I only ordered one of. After months of phone calls, fighting with the store and also talking with my bank, the issue was never resolved. This is not something a bride should have to deal with right in the last moments before her wedding. I finally gave up because I was getting absolutely no where. Absolutely disgusted with the way things were handled by this women and I am making sure to spread awareness of this issue to other brides so they do not shop with this company.

I'm honored to help my friend with her wedding. Dress shopping is always fun. She had a budget in…read moremind and I started looking up stores for her. This store was her first appointment. Funny thing is I've been in this area frequently and never knew there's a bridal shop here. I walked in and saw a box of slippers to put on. This store is pretty big with rows and rows of wedding dresses. Different styles, different colors, and prices. Appointments recommended so then you can get that one on one attention.

I shopped here for a wedding dress and they have a large selection of new affordable wedding…read moredresses under $500. I don't recommend bringing a lot of guests as there is very limited space by the fitting room and mirror area. The employees are friendly and truly listen and want to help you find your dream dress. Highly recommend!!

Raffiné has the most elegant wedding dresses. Every dress looked like it was made for my daughter,…read moreand the staff was very efficient and professional. I would recommend this bridal shop to all brides looking for a wonderful experience.

I made an appointment and had undivided attention! Just what I needed after trekking to three…read moredifferent stores - thank you!

* If I could Luxe Bridal 100 stars, I would! From the moment the appointment was scheduled to the…read more"I Said Yes" photo at the end, 10 out of 10 experience. All of the women in the store made me feel comfortable and seen, they listened to all my thoughts, likes/dislikes, etc. Meghan was my consultant - absolutely phenomenal!! Also credit to Mahle, Gianna & Suzanne - ultimate hype gals. Along with Meghan, these lovely ladies asked thoughtful and helpful questions that led me to finding my dress! * The shop itself was clean, inviting and welcoming, perfectly temperature. Everything from the restroom to the front desk/check in area to the dressing room and furthermore was clean. * Overall, I will be recommending anyone and everyone to Luxe Bridal! The inclusivity and pride they have in their mission was definitely felt throughout my experience! Thank you Luxe Bridal, you guys are SO amazing, I love yall!

I cannot say enough wonderful things about Luxe!! From the moment I walked in I felt welcomed,…read moreloved, and like I was being cheered for! Even before walking in, I knew it was the right place for me to find my dress based on their social media presence and the intake call I had prior to my appointment. My stylist really took the time to listen to what I wanted, my concerns, and how I wanted to feel on my wedding day. She pulled AWSOME options for me while making me feel so empowered. We giggled together with my squad and I felt honored to have my appointment be in the place they film most of their TikTok's! It was so fun and such a lovely experience. I will recommend everyone I know to get their dress from Luxe!

An adorable wedding dress shop! Their selection of dresses was decent! If you ask to see some…read moredresses off the rack, their price range was about 700-5000. I did not go with a dress from here, mostly because I liked others equally and they were cheaper. The staff was friendly, though I was surprised the attendant did not help me get into my dresses. There is space for only 2-3 appointments at once, so they do feel intimate. Good natural lighting for getting a feel for the dress. They are pretty strict on the 4 guest max rule. They weren't too pushy and didn't follow up after we left (which I appreciated). Overall I would recommend adding Che Bella to your dress appointment list! Great restaurant (Gai Noi) and park (Loring) nearby for a true girls afternoon!

I bought my wedding dress from Che Bella last year and absolutely loved my shopping experience…read morethere. I brought my mom, sister, and a couple of friends, and we found my perfect dress quickly!

My daughter wanted to be the third generation to wear the ivory satin wedding dress that her…read moregrandmother and mother said their "yes" in. So Evermore seemed the perfect choice because they specialized in vintage gowns, and I did not want it to be dry cleaned. The dress was in good condition but yellowed, (see before photos) and the store manager assured us that Evermore would be able to restore it to its original color. Sadly, Evermore was not able to do this and damaged the vintage fabric in the process. This was partly due to the work not being started in the timeframe promised (almost two weeks later than agreed upon) which resulted in rushed service and the gown being pressed while still wet with cleaning fluid. The once ivory dress now looked bleached white with ivory splotches and was dull instead of having a satin sheen. (See photo) The manager recommended the dress be processed a second time and then asked for another week after that. Without my permission, the dress was sent out and dry cleaned! The general manager said he thought the dress had grease stains and that he did not know the history of the dress. He could have known had he asked. The dress had been fully examined before any treatment, and there were no grease stains on the dress. The dress came back still splotchy and had been pressed on the right side of the fabric causing heat damage. (See photo) The store manager shook her head and said, "The best I can do is 50% off. I requested the full amount and was given that. Aside from not being able to restore the dress to its original color, the gown was irreparably damaged because of the way it was pressed. I expected that a company that specializes in vintage gowns would train their staff to not press a wet garment and press on the underside of the fabric. I know there are no guarantees in life and mistakes happen. What matters to me as a customer is the response when there is a mistake. I spoke with both the store manager and general manager, and neither would acknowledge that the gown was treated poorly. The general manager said, "What do you expect me to do? Clean the dress again? I have lost so much time and money already." I absolutely did not want the dress done as Evermore had not demonstrated its staff were capable of caring for an heirloom dress. I felt I was treated in a disrespectful way and was shown no empathy for such disappointing results. When I first brought in the dress, I was asked for its value. I said, "priceless." I was encouraged to write that on the form. Now the gown is no longer lovely or the heirloom we hoped to pass onto the next generation. We have less than three months to find a dress. What was supposed to be a joyful part of planning a wedding has been so heart breaking.

I was very impressed with how easy it was have a bridesmaids dress altered at Evermore! I called…read moreand made an appointment, and was able to fit easily within my schedule the next day. During the alteration fitting, the staff expertly pinned my dress and made sure I was happy with their plan. While alterations always seem to be on the more expensive side, Evermore was in line (if not a little less expensive) than other places I've visited to have bridesmaids dresses altered. For the ease, price, and professional staff, I would definitely use Evermore again!