Went in for minor adjustment The guy who helped me…read more(possibly the owner) was very friendly and helpful. He adjusted my handle bars and made the bike a perfect fit at no charge

I had bought a new bike online and had trouble putting it together. I wanted to make sure all the…read morebrakes, tires and other parts were together correctly and tightened well and the tires had the right pressure. I also needed to attach a bike rack hitch to the back of the car. Dylan was nice over he phone and had me come in & took the bike, looked at the car, made suggestions for installing the hitch receiver, and made me feel comfortable for being a novice getting back into riding at 68 years old! He also found a used bike rack that worked great and saved me money. He watched me ride and adjusted the seat height to my satisfaction. Great bike shop. Very friendly and also very knowledgeable. Had to wait a couple weeks behind customers ahead of me, but he was honest about it and pretty accurate about timing. Great to be out biking again and know that there is a Nice and knowledgeable shop to support me.

good prices, great service. friendly…read more right on the rails to trails. free air. I got a great deal for a new seat for my bike and they installed it for free in under 3 minutes(would have taken me about an hour).

Staff was most helpful and kind. My only regret was that they really have no use for selling used…read morebikes.

Great customer service! I went into repair to get help with the bike I purchased over 5 years ago…read more I'd gotten a bungee net caught in the chain, and my bike had only one or two working gears with a slipping chain The person who helped me was so kind- he was able to remove the remaining bits of elastic and hooks that I couldn't get to, adjusted the gears, lubed the chain, gave it a test ride and gave it back to me in beautiful condition-all while I waited. Amazing! (and didnt make me feel awkward for the silly problem) I am sorry I don't know his name, I definitely recommend Zanes for their sales people and their service!

dropped my bike off for regular tune up appointment a day ahead of time. Was never called that the…read morebike was ready. The next day I called to find out what happened and at first I got "what bike " then told I never dropped it off - then I got told that they were behind and would be done today. Not reliable - be sure to get a receipt when dropping off a bike.

Had a professional bike fitting for my Trek Domane. Danielle very thorough & professional. While…read moremost was OK, my stock handlebars were too wide and stem facing downward left me in a more stressed state. Now after replacing and with minor readjustment, I am now much more comfortable - less stress on lower back, shoulders & wrists/hands. Also smaller turning radius makes it easier to handle. Special thanks to Danielle, as well as Gary, Bill & Paul for their support & exemplary service over the years!

We were looking for wide indoor cycling shoes for our Peloton and when we kept striking out online,…read morewe figured we would check out Pedal Power. As soon as we walked in, a staff member asked us how they could help and connected us with their co-worker who was "an expert in cycling shoes." She gave us two options, explained the difference between the two and detailed which shoe she thought each of us would prefer based on what we told her. She even explained the science behind what happens to our feet when we're cycling and that we would probably benefit from going a size up. We ended up walking out with shoes that 50% off and they feel FANTASTIC! We had her undivided attention for about 20 minutes. It was truly a wonderful experience, couldn't have asked for better customer service. I'm so happy we went in!

I brought my bike there for a problem that had happened. I am not a serious biker, have a Schwinn…read morebike but it was not working. They looked at it when I brought it in, told me what the saw and how much it would cost. Then asked if I wanted a tune up, which I did. The first gentleman I dealt with was very nice, professional and personable. He said if anything else came up on my bike they would let me know before doing the work. It was ready within 48 hours when they said it could be a week. When I picked it up the shop was a bit busy. I was on line, another gentleman came by and asked if I was being helped yet to which I said no, I am on line. He asked what I was there for, said he would go get my bike to move things along. When he brought my bike up, I was the next person on line but they were not done with the previous person so he jumped in and checked me out. This was such a wonderful experience at this shop. Everyone there was so nice and I will definitely go back and recommend them!!! Thank you all!!

I've been living in Arizona for the past four and recently came to CT to visit family. I had a 15…read moreyr old Fugi road bike sitting in a garage for 10+ years which seemed to ride okay but the front brake was rubbing. On a Saturday afternoon I took the bike to Bicycle Center with the hope I could pick it up Monday so my wife and I could continue our busy biking plans for the week. I was met at the back door and immediately ushered in when Sean, the owner, asked what was the problem. Bottom line: Sean took out a 3-Allen wrench tool and fixed the problem in 30 seconds, no charge! How professional and nice was that!! Before relocating to Arizona I had taken my bikes to Bicycle Center for 10 years and gotten excellent service at competitive pricing. If you bike and live in the area, there no better place to buy a bike or to have it serviced ! Jim Johnston

terrible service. The guy claimed to fix my brake and charge me 200 bucks for the brake repair then…read moreI wrote off after that and to find out my brakes didn't work going down the hill and I got a new an accident.. This guy is a total dick.. then when some poor guy with the E bike showed up, he told whole ass as soon as he came in, and the guy was trying to buy brakes with and this guy Bobby the owner was such an asshole to him and me to get out of there and didn't even give us some money back for a repair he didn't do . I would never go back to that place honestly after 19 years of service this guy is a low bowling low down crook.. There's a bunch of bikes didn't even work. They gave a customer one back that he never even finished. this owner is by far the worst guy.

Bobby was amazing- first time in his shop yesterday when I needed a few chainring bolts for my…read moreson's bike. Bobby looked at his bike and handed me what I was missing as well as a few spares for the future. I was sure to make a purchase on a different small item just to support his business and wonderful customer service. I will definitely be back! Thank you again Bobby!

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

Friendly owner, another Mom and pop boutique shop that is service driven. Quick repair on the chain…read morethat broke. They would not put a new on until they made sure it would not happen again by taking the time to make sure everything was perfectly in line. Good people great service. ‍

My Hase Trigo tricycle has brakes on both rear wheels. The standard caliper brakes weren't…read morestopping the trike evenly. It would veer off to the left or right when applied as well as squeal annoyingly. Amity installed a set of hydraulic brakes that operate perfectly. Brakes are applied evenly to both wheels and modulate much more smoothly and quietly than the old caliper style. The trike is a joy to ride now. Amity did excellent work for a very fair price. Thanks!

Jake and the team were so nice and took care of our two bicycles that needed reassembly in tuning…read morefor a fair price and in a timely manner. Worth a trip to get your bike work done here

Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

This store? Is awful. From the inept and inattentive help to the limited products available, this…read morestore should be avoided if you are serious about any type of sport. If you just want to look like you're active, then by all means snatch up the latest Nike sneakers, North Face gear and pro sports merchandise but if you actually participate in a sport, the selection is lacking. I wanted to look at a Garmin for timing instead of using my iPhone on a run. I stood at the counter for 5 minutes before walking away. Neither of the sales girls would break from their conversation about their weekend plans to assist me. Very poor customer service. I needed a hydration belt and a knee strap for my half marathon. No one in that store had a clue as to what I was talking about. I found a limited selection of hydration and fuel belts in the running shoe department. The guy manning the shoe department was a little lost as to what exactly I meant when I questioned him about the hydration belt being easy to use and withstanding a 13 mile run. Ok fine. I was then directed across the store for a knee strap which was "somewhere around that basketball hoop." It wasn't; it was way over by the softball and baseball gear, but whatever. The selection was poor. No athletic tape, very random sizes and almost all of the knee products were out or in sizes of XL-XXL. Very disappointing. And finally, when I went to check out, I was accused of shoplifting GU energy gels because I picked two up, put one back and carried the other to the register. The idiotic checkout girl with an overly annoying lisp asked where the other GU was. When I told her it was back on the shelf, she called for her manager who called security to look at my purse. Really? All that for $1.79 of energy gel which was NO WHERE in my purse? Never again. To be treated poorly in a store with poor customer service, inept help and products that are never in stock, I'll pass. I'll make the trips to Fleet Feet in West Hartford or Woodbridge Running Company for my running needs and where I won't be accused of shoplifting.

Great store! I purchased sneakers, fitness equipment,…read moresunglasses, sporting gear from this places and all were top notch quality. Prices are right where they should be, especially considering it is in a mall right off of the highway. Employees try to sneak in the "rewards card speech", but it is a credit card so unless you shop there frequently say no thank you. $300 for each reward last time I checked. It is always clean in there and I always find what I am looking for. Everything is very organized. Parking is great. There is a dedicated ramp right outside the building. This place is a must for any fitness nut or camper who lives in the area.