Went in for minor adjustment The guy who helped me…read more(possibly the owner) was very friendly and helpful. He adjusted my handle bars and made the bike a perfect fit at no charge

I had bought a new bike online and had trouble putting it together. I wanted to make sure all the…read morebrakes, tires and other parts were together correctly and tightened well and the tires had the right pressure. I also needed to attach a bike rack hitch to the back of the car. Dylan was nice over he phone and had me come in & took the bike, looked at the car, made suggestions for installing the hitch receiver, and made me feel comfortable for being a novice getting back into riding at 68 years old! He also found a used bike rack that worked great and saved me money. He watched me ride and adjusted the seat height to my satisfaction. Great bike shop. Very friendly and also very knowledgeable. Had to wait a couple weeks behind customers ahead of me, but he was honest about it and pretty accurate about timing. Great to be out biking again and know that there is a Nice and knowledgeable shop to support me.

They are VERY overpriced, they charged me $1000 to fix minor things on my 2 folding ebikes, one…read morebike keeps unclipping where the bike folds up at so it can't be used until Fixed I told her that, instead of checking it she says it's fine & does all the maintenance on the bike that I CANT NOT RIDE because the bike will unfolded on me as I'm riding, she called me & said the bikes were ready & did not once think to say I couldn't fix the clip, so now I'm stuck with a bike with new parts on it but I can't ride it. I just basically spent my money not to be able to ride my bike..... mind you I just got a water pump & timing belt done on my car for the same price she just charged me to change breaks tires & chains etc small things on a BIKE, I also brought my own breaks & tire

Amazing staff and service. True professionals. I'm so glad I didn't buy a cheap bike online.read more

Thank you Zanes Cycles, especially Gregg Ciocci, "Master Fitter" who listened, guided, and helped…read moreme figure out the right bike for me. Greg is very knowledgeable, thoughtful, a real pro, and spent a significant amount of time fitting me for my bike. It was an absolute joy working with him!

Huge Selection of Bikes! If u need to order a bike they take a deposit, but the process is slow as…read morethe sales guy said! Tariff pricing has hit so the prices are more expensive Vs. some of the other bike stores we have been to!! Another down side is they may have a price on a bike or 2, but that's it, the rest the sales rep has to take wait for a computer and the. Look it up!! So there's that kinda waiting fun!! But if u live in this area this would probably work for u!

Had a professional bike fitting for my Trek Domane. Danielle very thorough & professional. While…read moremost was OK, my stock handlebars were too wide and stem facing downward left me in a more stressed state. Now after replacing and with minor readjustment, I am now much more comfortable - less stress on lower back, shoulders & wrists/hands. Also smaller turning radius makes it easier to handle. Special thanks to Danielle, as well as Gary, Bill & Paul for their support & exemplary service over the years!

We were looking for wide indoor cycling shoes for our Peloton and when we kept striking out online,…read morewe figured we would check out Pedal Power. As soon as we walked in, a staff member asked us how they could help and connected us with their co-worker who was "an expert in cycling shoes." She gave us two options, explained the difference between the two and detailed which shoe she thought each of us would prefer based on what we told her. She even explained the science behind what happens to our feet when we're cycling and that we would probably benefit from going a size up. We ended up walking out with shoes that 50% off and they feel FANTASTIC! We had her undivided attention for about 20 minutes. It was truly a wonderful experience, couldn't have asked for better customer service. I'm so happy we went in!

This place is wonderful! I walked in with my bike and they replaced the tube in my tire and the…read moreseat in a matter of minutes and at a very affordable price. What else could you ask for?

I've been living in Arizona for the past four and recently came to CT to visit family. I had a 15…read moreyr old Fugi road bike sitting in a garage for 10+ years which seemed to ride okay but the front brake was rubbing. On a Saturday afternoon I took the bike to Bicycle Center with the hope I could pick it up Monday so my wife and I could continue our busy biking plans for the week. I was met at the back door and immediately ushered in when Sean, the owner, asked what was the problem. Bottom line: Sean took out a 3-Allen wrench tool and fixed the problem in 30 seconds, no charge! How professional and nice was that!! Before relocating to Arizona I had taken my bikes to Bicycle Center for 10 years and gotten excellent service at competitive pricing. If you bike and live in the area, there no better place to buy a bike or to have it serviced ! Jim Johnston

terrible service. The guy claimed to fix my brake and charge me 200 bucks for the brake repair then…read moreI wrote off after that and to find out my brakes didn't work going down the hill and I got a new an accident.. This guy is a total dick.. then when some poor guy with the E bike showed up, he told whole ass as soon as he came in, and the guy was trying to buy brakes with and this guy Bobby the owner was such an asshole to him and me to get out of there and didn't even give us some money back for a repair he didn't do . I would never go back to that place honestly after 19 years of service this guy is a low bowling low down crook.. There's a bunch of bikes didn't even work. They gave a customer one back that he never even finished. this owner is by far the worst guy.

Bobby was amazing- first time in his shop yesterday when I needed a few chainring bolts for my…read moreson's bike. Bobby looked at his bike and handed me what I was missing as well as a few spares for the future. I was sure to make a purchase on a different small item just to support his business and wonderful customer service. I will definitely be back! Thank you again Bobby!

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

My Hase Trigo tricycle has brakes on both rear wheels. The standard caliper brakes weren't…read morestopping the trike evenly. It would veer off to the left or right when applied as well as squeal annoyingly. Amity installed a set of hydraulic brakes that operate perfectly. Brakes are applied evenly to both wheels and modulate much more smoothly and quietly than the old caliper style. The trike is a joy to ride now. Amity did excellent work for a very fair price. Thanks!

I mainly mountain bike own a Scott genius, took it in for head fix and shock rebuild. It was done a…read moreday early and they explained to me everything with respect and professionalism. Highly recomend you make this your local bike shop, I'll be taking the road bike in for service as well. Bought some awesome pedals that killington proved them to be awesome.

Jake and the team were so nice and took care of our two bicycles that needed reassembly in tuning…read morefor a fair price and in a timely manner. Worth a trip to get your bike work done here

Best bike shop on n SE CT!! Knowledgeable, friendly, professional & reasonable…read more Can't recommend them highly enough

This store? Is awful. From the inept and inattentive help to the limited products available, this…read morestore should be avoided if you are serious about any type of sport. If you just want to look like you're active, then by all means snatch up the latest Nike sneakers, North Face gear and pro sports merchandise but if you actually participate in a sport, the selection is lacking. I wanted to look at a Garmin for timing instead of using my iPhone on a run. I stood at the counter for 5 minutes before walking away. Neither of the sales girls would break from their conversation about their weekend plans to assist me. Very poor customer service. I needed a hydration belt and a knee strap for my half marathon. No one in that store had a clue as to what I was talking about. I found a limited selection of hydration and fuel belts in the running shoe department. The guy manning the shoe department was a little lost as to what exactly I meant when I questioned him about the hydration belt being easy to use and withstanding a 13 mile run. Ok fine. I was then directed across the store for a knee strap which was "somewhere around that basketball hoop." It wasn't; it was way over by the softball and baseball gear, but whatever. The selection was poor. No athletic tape, very random sizes and almost all of the knee products were out or in sizes of XL-XXL. Very disappointing. And finally, when I went to check out, I was accused of shoplifting GU energy gels because I picked two up, put one back and carried the other to the register. The idiotic checkout girl with an overly annoying lisp asked where the other GU was. When I told her it was back on the shelf, she called for her manager who called security to look at my purse. Really? All that for $1.79 of energy gel which was NO WHERE in my purse? Never again. To be treated poorly in a store with poor customer service, inept help and products that are never in stock, I'll pass. I'll make the trips to Fleet Feet in West Hartford or Woodbridge Running Company for my running needs and where I won't be accused of shoplifting.

Great store! I purchased sneakers, fitness equipment,…read moresunglasses, sporting gear from this places and all were top notch quality. Prices are right where they should be, especially considering it is in a mall right off of the highway. Employees try to sneak in the "rewards card speech", but it is a credit card so unless you shop there frequently say no thank you. $300 for each reward last time I checked. It is always clean in there and I always find what I am looking for. Everything is very organized. Parking is great. There is a dedicated ramp right outside the building. This place is a must for any fitness nut or camper who lives in the area.