Thank you Zanes Cycles, especially Gregg Ciocci, "Master Fitter" who listened, guided, and helped…read moreme figure out the right bike for me. Greg is very knowledgeable, thoughtful, a real pro, and spent a significant amount of time fitting me for my bike. It was an absolute joy working with him!

Great staff , great service ! They didn't try to push any products or extra services.read more

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

Terrible experience! Both sales people were unhelpful! One was a high school student. We were told…read moreto go on line and buy a bike.

Excellent. They helped me assess what bike would work best for me and recommended one that fits me…read morewell. They have a large selection and plenty to choose from. I was never in any doubt that their goal was to get me the best bike for me. I highly recommend them.

I am a shoe gal, so it's rare for me to find a staff member who teaches me about options and shows…read moreme products that I would never have tried without their help. Petey in athletic shoes explained that I needed a stability shoe and chose a pair of Brooks. I haven't worn Brooks in over 20 years, having been hooked on Hoka, but these were what I needed. Thank you, Petey, and great job Dick's in North Haven.

Excellent customer service! I was shopping there yesterday (4/3/23) for youth baseball equipment,…read morewhich I know NOTHING about. Manager Dana was the first to help me locate some items. I continued shopping and perusing the necessary items that I was able to find... until I couldn't find anymore. Matt, an associate, took the time to help me locate the remaining items that I needed. There were some that he ended up having to go to the back stockroom to retrieve (he ended up going to the back 2-3 times, God bless him!). I ended up being in the store for over an hour and a half, but the experience was pleasant and well worth it. Ronan my cashier helped me close out my order with speed and efficiency. The store manager Sarah-- you have a great staff! Dana, Matt & Ronan-- you guys rock. Thank you all so much for an awesome experience and for the great customer service. This will NOT be my last trip here!

Great personable service. They are always friendly and so knowledgeable…read more I can't say enough good things about this store

I have an old motobecane cycle. I needed two new tires. I…read morecalled, asked a few questions and decided to go to the shop. I walked in and met John. he sold me the tires, a new seat and a new cycle tire pump. It was all done in about 40 minutes!! I looked around, shared some stories with John and the staff. Everyone is friendly, informative and the customer service made my day. The experience is the way our society use to be and needs to be again. THANK YOU TREK BICYCLES AND STAFF....AWESOME!!

Bobby took really good care of me! I had shipped my bike from Colorado and needed a 'quick'…read morereassembly and tune... we got it done in a couple of hours and the work was great. Will definitely go back!

My office and I went on a tour with Long Island Bike Tours for our annual summer outing August…read more2013. Not only was the tour a value (it included bikes, helmets, wine tastings, lunch, non-alcoholic drinks, and snacks) but also Tom, the owner, and his team were very accommodating to our strict schedule (we had come in from the City). He worked with us every step of the way and was very responsive. The tour was lovely and even paced. The wine was good (I got two bottles). We got personal attention and even a car to accompany us throughout the tour. We all really enjoyed the experience. Good wine, a nice relaxing bike ride, and great customer service. You can't go wrong.

Gifted my daughter with a North Fork Bike Tour...it was the perfect gift and we both enjoyed it…read moretremendously. Everything is provided to make this tour go smoothly - even rain ponchos! Our guide was professional, considerate and sensitive, mindful that Mom (me) had not biked in ten years. The roads traveled were absolutely beautiful, off the beaten path, so we got to enjoy scenery and neighborhoods that we otherwise would never get to see. The wineries were fun, the catered lunch was delicious, and the experience was awesome! Another bike tour is certainly in our future...

I went once 10-12ish years ago because my brother gave me a bike and I needed stuff for it. He gave…read moreme a list with pictures and all I needed was someone to get them for me. The staff was smug and sexist. He goes, "you need to bring your boyfriend here." Needless to say he talked me out of riding motorcycles and I left. I never came back. I don't get how that place stays in business for this long.

Will in service was very attentive and was able to rebuild my Buddy 50cc scooter, which had a…read morewarranty.

This is an update to my May 2, 2024 Review:…read more At length, about six months after HMS sold my Kymco scooter, I finally heard back from the business: a settlement check - with a letter of apology for the failure to notify me of the sale, and my share of the proceeds. My share was about 25% of the proceeds from the sale. I regarded the settlement as perfectly unfair, and returned the check to HMS - with a letter that detailed my complaint. Again, months passed - awaiting any response. At length, HMS readily agreed to a revised settlement. Yet again, months elapsed until I received a new settlement check - with another letter of profuse apology for the delay. None of this would have occurred without my persistent effort to contact HMS - for information updates regarding the sale of the scooter. My year of contact with HMS leaves the impression of business practice that is almost unimaginably scattered and disorganized. I do not know why HMS appears to be so overwhelmed with routine business tasks. Still, I do not believe that HMS is engaged in any kind of deceptive business practice. Let's hope matters will improve at HMS. Meanwhile, customers would do well to expect the unexpected.

I bought a preowned 2012 vespa 300cc last April, and it's a great machine! The Hampton MotorSports…read moreteam were super helpful and patient with me, as I wasn't sure if i wanted to go pre-owned or grab a brand new vespa. The store has a great selections of new models and preowned rides. I actually traveled from Brooklyn to buy my Vespa here. Strongly recommend!

I you looking for the right place this the place to you will defely will found what your looking…read morefor for the right price great staff all ways ready to help you with all you need for ,greate selection firearm and ammo.....ask for Mark our any of his guys.....

This is a wonderful mom and pops type sporting shop. The…read moreowners are knowledgeable and very helpful. I was treated respectfully, and if they do not have in stock what you are looking for, they will order it for you. Mark, the son at the store, had great patience with me, he explained in depth all the questions I had about my purchase. I highly recommend checking out this shop.