We had an exceptional experience replacing our A/C and gas heater with a state of the art Heat…read morePump. The team was thoroughly professional from the initial quote through installation. Trevor and Casey texted us when they were on their way. They arrived on time and completed the job in one day. They were ingenious in finding work arounds to our 30 year old system. They were respectful of our property and outside plants. They cleaned and vacuumed their work area. Trevor took time to explain the new internet enabled thermostat and had us demonstrate that we could change the setting and schedule. Trevor provided me with a detailed schedule for home maintenance on the system and gave me some tips on troubleshooting. Oregon Climate Tech was fairly priced and provided outstanding value. I highly recommend them.

They one they have at the PDX (Airport) are charging $100 to upward $130 when you scan your card…read more They charged $130 this on top of the $50 hold charge. and charge point don't even know this is happening. After two 45 mints call with charge point I have to file for fraud with my credit card company.

I'm very pleased with the work that Joe did. He was on time, efficient, and the project came in at…read morewhat I was hoping to spend. I will definitely be engaging this business again for my HVAC needs.

This company has gone down hill over the last 10 years. I had a furnace serviced and was told my…read moreinjectors needed cleaning. I thought that was what a service was for. If something breaks, well that is a repair. A routine service in my mind should service routine issues. Not with Ben's. They came in, did a basic service and then proceeded to perform work that was not needed. They convinced me that I needed to have a valve reinstalled in the opposite direction claiming that original installer did the install wrong, even though there was not sign of problems for 5 years. And they grounded my system even though it was already grounded (they refunded this charge). Remember the old Sears auto repair? You'd go in for new tires or an oil change and while the car was up on the lift, they'd spray oil on your shocks and then claim you needed you new shock. When they got busted they got out of the car repair business. Your experience will feel like this at Bens. We used Bens from around 2008-2018 and when they came to service the furnace, they did that, no extra charges. Now they come in at $189 or $249 for a service and try to tack on $350 in additional charges. If your experience is different, I'm glad to hear it. Feels like bait and switch to me. Get a lot of estimates before you call Bens. Mark

If you are contemplating HVAC advice or installation, I'd recommend you reach out to Legacy…read moreHeating. I reached out to Scott at Legacy and within the hour, he got back to me. Of the 4 bids and walkthroughs I had, Scott and Rob from Legacy were by far the most friendly and genuine interaction. They were prompt and detailed answering all the questions I had regarding their proposal. They were not pushy during communication. Once I chose them, they were quick to schedule based on my availability. Scott, Rob, and Mike came prepared with facemasks and gloves to respect my space. The work went smoothly and quickly. The line-set they ran along the garage wall was tucked nicely, as to be not very noticable. Rob even fixed the common wire in my system to allow 5 wires to my nest thermostat. Overall, the workmanship looks amazing and summer heatwaves are nonexistent inside the home. I will be recommending Legacy to my friends and family going forward.

On the first hot day of the year, naturally our AC decided to not work. We called Legacy heating,…read morethey came out in a very timely manner and fixed it. It was only a fuse

Installed our ductless heating and AC unit. Happy with the…read morewhole process and system. Had an issue with the unit and the owner personally came out and resolved the issue. After dealing with contractors in the Portland metro area who pass the buck and don't take responsibility for anything their employees do, problems/issues etc this was extremely important. Having personal accountability as a company is huge for us. Highly recommended!! Our bills are way lower with a modern ductless system in our old inefficient farm house.

Someone said they were good but the owner came late to the house. Looked like he was on drugs. Not…read morea good vibe. Terrible. He gave my wife the creeps kept staring at her I hate to bad mouth people but I dont know

Our AC unit went out towards the end of May, and I had a friend refer A1 to me. So I went online…read moreand did the whole "Contact Me" selection, saw that they did free consultations. Great. Jerome comes out that Saturday (30th), I give him as much info as I have, we'd only been in the house for a year, and not really had to use the AC, so weren't sure about the history, but it didn't seem to have issues, until it stopped working. I left him to diagnose, and half hour ish, he comes in and tells me it was just completely out of coolant. Easy fix, he'd already filled it, I paid him, problem done. I asked if there were any other issues, he said no it's just an older unit, and I asked him if it'd still be good for the next 2-3 years, so we could save for a replacement, he said it should. About 3 weeks go by, and it stops working again, no idea why. So I ask my husband (who is home during the days) to get ahold of Jerome, and see if he has time to come out to look at it again. He calls, the first number on the business card is not Jerome, but someone who used to work for him. So he calls the other number, and leaves a message. Jerome calls back, and says he's out of town... that was pretty much the end of conversation. We ended up calling Milwaukie Heating, who comes out and looks at the unit, gives us a very thorough quote. Come to find out that there is a whole (puncture) in the liner of the unit. (I don't know if this is the technical jargon, this is just what I got from my husband). The hole was big enough that it should have been noticed prior to having the coolant filled (which is all A1 did), and the tech from Milwaukie said that it should have been communicated to me before the unit was filled. So we have the repair quote, and the quote for a replacement unit, and I called back A1, thinking it's been long enough, maybe Jerome is back in town and can come give us a price quote on a repair, since he initially filled the unit, and I feel like it was something he should have caught, so I wanted to give him a chance to work with us on resolving the issue. Spoke with Jerome tonight, he is still out of state. When I told him I felt like we were taken advantage of, by him not informing us of an issue and just filling the coolant (I'll be honest, I said it felt like we got screwed), his response was "I'm sorry". And then there was a statement to the effect of, "It's possible if there was a leak, something was blocking it, and it was holding pressure, so it the blockage may have been dissolved, and the leak came back". We will not be using this company again, and I'm super disappointed with the service. I feel like he did take advantage of us not knowing much about our AC unit, and was happy enough to make $$$ off of something that was never going to fix the problem. Had we not gone somewhere else, we might have just kept having the unit filled, before realizing there was a larger problem.

Barry is a great repairman. Quick to respond to fix your appliances. Very through and helpful idea…read moreto prevent any additional break downs.

The epitome of integrity, service and competence. They came through when other companies made…read moreexcuses. Highly recommended.

This company has been amazing!!! They came out within 2 days to help figure out a solution for our…read more16 year old AC unit (all other companies gave a 3-4 week delay and we were told they don't work on our "old unit"). The technician came out, fixed the problem, we weren't sure it would last but decided to give it a try. After 10 days it was apparent we needed to look a little further at the problem. They sent someone out within 24 hours! The technician that has shown up (same person both times) was informative, responsive and fixed the issues :)! I would highly recommend Vans and will continue to use them in the future!

Our AC unit fan was working hard, but we were not benefiting inside our home. I called two other…read morecompanies and their waitlist was at least two weeks out. I called countryside heating and cooling, and they came out within the hour. They quickly detected what the problem was and fixed it. Within 30 minutes our air conditioner was cooling our home. They were on time, polite, friendly , professional, and very courteous. I highly recommend them.

The installed an air conditioner unit at my dads house and when an issue came up, they have been…read moreback to fix it without hesitation and when it wasn't running to THEIR expectations, they set a day to come back and work on it until it was. . . They also bought an indoor air conditioning so we don't have to suffer. . .

My technician arrived on time was friendly and serviced my air conditioning unit. He made sure…read moreeverything was running correctly before he left. I've been using Renhard since I moved to Newberg. Always responsible snd know their stuff.

Our gas fireplace was in need of some serious TLC. We had a hard time getting it turned on even…read morewith the switch and it no longer stayed on (it would auto shut off pretty quick). It really needed a good cleaning. They took it apart carefully and cleaned all the pieces/parts. Did a thorough check of everything to make sure there were no leaks/damage. The tech was very knowledgeable and kept a clean working space. I appreciated that he cleaned up after himself and was all done within 2 hours (gone and out the door). The price was reasonable for the state our fireplace was in. I would definitely recommend this company and plan on using them again