This place is always short staffed, the lines are always going into the lanes making it hard to maneuver. I wish there was another grocery store near downtown Ventura. read more

Never enough cashiers!!! Sick of it, left my stuff at service desk. Have fun putting it back and maybe hire a few more cashiers. read more

Vons - Grocery Near Me - Ventura, California

I have shopped her 5 times. Worst and I mean worst checkers ever! Each time checkers are slow, unfriendly to customers and frequently have long personal conversations with each other. Von's management why don't you do something? Your ratings are not good! read more

If I could give zero stars I would. Worst vons ever! Understaffed and no one had a clue what's going on. Waited 20 min for 1 balloon and the guy helping me couldn't even find one that said happy birthday. Always long lines and unfriendly staff. read more

If you don't mind waiting forever, this is your place. Very poor management, seems like every time I go to this store the lines at checkout are extremely long, sometimes going up the aisles. Seems to me they need to have more people able to Work the checkout stands. There's enough checkout stands but not enough people to man them when needed, which seems to be all the time. read more

I like the chain of grocery stores that included Vons. They have a decent selection, good quality, and reasonable prices.

Best vons experience! I wanna thank an employee there by the name of Summer ( I believe her department is the flower area ) for being such a great help she directed me to flowers that I could afford some beautiful roses that were on sale I was extremely happy she even arranged them for me and put a new light pink sleeve so they looked more presentable I was in such a rush and she was such a Great Help & Nice !!! read more

Vons - Roses from the flower shop inside vons thanks to summer for the beautiful arrangement - Grocery Near Me - Ventura, California

They must have (FINALLY) listened to the multiple complaints concerning the pan-handling/loitering/seedy-element & vibe customers were experiencing. Dragonchuck security was hired. The guards patrol the Plaza on a full-time basis ensuring that loitering is kept to a minimum and keeping the pan-handlers to the entrances/exits of the parking lot. I no longer get hit up for money! This is such an improvement compared to 6 months ago. I'm willing to give this location another chance now. read more

Great friendly staff. The cashiers are always helpful and patient. Thumbs up to Katrina, Sherri, Christopher, to name a few... The supervisor is pretty awesome also. read more

Very very disappointing experience, Sunday October 15th, 2017. 8:15 a.m. I came into the store with my pajamas craving some yogurts, bannanas and snacks for my kids. I went to register, and Amber, my cashier, was AWESOME! Very nice costumer service. Big smile. She was very sweet. My horrible experience was about to start. I went to Starbucks inside Vons and asked for two spoons for my kids breakfast and I wasn't even finish with my sentences when the Starbucks attendant says, "sorry they are for customers only!" She didn't even let me finish my sentance! I was gonna order hot chocolate for my kids and I. Then she rudly says "go ask deli!!!" I go to the deli department and ask and she says "I dunno!!!" as she walked away. I got really upset and went back to Amber and told her of these experiences. She then told me "Let me go grab some spoons for you." But I was already upset and disappointed that I decided to return the items and take my kids to Subway.... Thank you Amber for your amazing service. Too bad not all Vons employees are like her. Never coming back to this Vons again. And I'm gonna tell all my friends and family my horrible experience at Vons on E. MAIN ST, VENTURA. CA. -Michelle Dowdy read more

This Vons has a poor review average... Which makes me sad. Manager Josh Justus is absolutely incredible and is on top of everything! Customer service excellence!!! read more

The customer service is the worst and i think the cashier forgot to Give me back my vons card read more

Smaller than other Vons I've been to so the selection is not as big. I didn't encounter any bad customer service as others have- the clerk that helped us was nice and friendly. read more

Its a shame that there never seems to be enough workers at this busy location. It is very convenient for our household but I will no longer trade with this location after a half a dozen llllloooooooonnnngggg waits. The employees are wonderful, I feel for them. What's up Vons?? read more

The workers at the service deli are extremely rude. (The place where they make you sandwiches/rotisserie chicken) I asked an older woman associate behind the counter yesterday if they were going to have any more rotisserie chickens any time soon because they were out on the shelf and she just pointed to the back and made her eyes big then continued her conversation with another employee. I waited and asked what that meant and she just yelled hold on. Another associate stepped in and helped me. I've only been to this service deli twice and this is the second time I've had terrible service here. The first time it took the male associate 25 minutes to make 3 sandwiches. 2 for the guy in front of me, 1 for me. Long story, but it was the type of interaction where he had to look what was on a turkey, bacon avocado. The lines checking out are always long and they don't offer self check out. read more

The one star is for getting most of my order right. I subtracted four stars for the almost nonexistent customer service and the unavailability of many of the standard grocery items I wanted. I placed a delivery order using the VONS app, accepting that many of the items I wanted were out of stock (e.g. coffee pods and ready-made margaritas). I viewed the receipt in my email box as I waited for the order to arrive, and it was obvious they got the seafood order wrong (because it was 1/3 the price it should have been). Since I was planning to make that for dinner, this was key, so I called the number on the the receipt, waited forever, and when I finally got a live person she was rushed, didn't listen, cut me off, said she was transferring me to Door Dash, and was gone in a flash. I didn't even place the order through Door Dash and she didn't talk to me long enough to find that out. Completely rude. read more

This Vons has a really nasty habit of putting those big yellow sales tags in front of items that are not on sale. Just this morning I grabbed a bottle of Bolthouse Farms juice marked for $3.99. I was surprised when I returned home to see that I paid $6.49. I assume that another type of juice of the same brand was meant to be at that price, but the Green Goodness was the ONLY one with the special tag in front of it and the juice was fully stocked, so it had clearly been attended to. I had a similar problem with a pack of chicken last week, but I noticed as I was ringing up because it was my only purchase. When I questioned it, a price checker from the meat department told me that I had the wrong chicken. His response when I said I would like to buy the chicken for the sale price was that there wasn't any left and he walked away. read more

This Vons and the staff have grown on me. Maybe they've had some staffing changes or maybe I've just become part of the family- lol. They still desperately need a makeover and could use more security outside, but I'm always greeted with a smile. Also, I love my gas rewards and Just4u deals. read more

Crazy long lines and they don't open new lane. 3's a crowd? Go elsewhere. I live in walking distance and usually drive to a different market. Came in today with the hope that they stopped sucking and got new, real management. No luck! No baggers to help. Manager's reaction to any request for help is shrugged shoulders and empty response. They just don't care about the customer. Save yourself aggravation and SHOP SOMEWHERE ELSE!! read more

Not from California .. Food is a lot more here than where I'm from . The store was nice . The checker was kind ..

The bakery stole one of the stars, there's a middle-aged lady on staff who can be rude when she's busy and they don't stock all of the baked goods they claim to carry. Pretty decent selection otherwise, although they run out of stuff quickly if it's on sale. The checkers here are quick, efficient, and pretty friendly. The building is ancient and this place needs a remodel soon. It's located really conveniently for my family so unless this place goes downhill, we'll continue to shop here with the rest of the crowd. read more

The lines are always long. They never have enough cashiers and the ones they do have are rarely friendly. I frequent there ONLY because of the location being close to my house and out of the 80 times I have been there in the past 3 years I have had 1 good experience. read more

Grossly understaffed always backed up always long lines. They never have enough cashier lines open.

This is my favorite Vons! I will admit it may be because its not very busy and others avoid it because of all the other complaints on here, but compared to the vons in Ojai the prices are better and so is the selection! read more

Not only it has long lines and crazy customers, it is grungy, the meat/fish sections smell, the aisles are narrow and crowded. Prices are still Vons prices, though. Nice workers, but not enough of them. read more

This is literally the worst grocery store I have ever been to, and I have been to many around the world. It is horribly understaffed to the point that people regularly leave their grocery carts in the aisles the minute they see the monstrous lines that await. The cashiers? Super nice. Can't blame them. It's the deliberate understaffing and their strategic decision that you will be back, even if you have to wait hours. I won't. No more. The real reason i decided to Yelp this though is that their delivery service is even worse, but one thing at a time... read more

I have lived in Vta. for 16 yrs. This Von's has consistently been dogged by the transient culture for longer than I've been here...aggressive begging in the parking lot, at the entry doors, and curbs @ exits. The store has employed security guards (or maybe the businesses together). No change. It's for emergencies only...and NEVER @ dusk or later. The Von's on Thompson @ main is my usual, after Costco. read more

The worst Vons there is by a mile! No self check out. No express lane. Know one at the the front service desk. Parking lot is dirty. Homeless people out front panhandling. No security in sight. read more

This Vons is a joke. Unlike so many reviewers, I'm not bothered by homeless people or panhandlers because I'm not Hobo-phobic, and have zero problem saying 'No' to people. They are seriously understaffed at grocery store 'rush hour', and the lines can get ridiculously long. But that's not even the worst aspect of this store. The prices are super high, the selection is so spotty it makes me think that's what shopping must have been like in 1980s USSR. When they advertise something on sale for a decent price, there's a high probability they will run out the first day it's on discount. Nobody ever offers an apology or a rain check for running out of advertised sale items, nor can they tell you when they may be receiving more. They also just suddenly don't have things- ie: deli made yogurt and fruit parfaits that I grab for lunch a couple days a week are inexplicably missing for like, 3 weeks. I asked the manager directly why this was happening- is there some sort of recall or something? I get a mealy mouthed answer about 'the people' not making enough and something something something.... So, I guess that shows how committed to customer service this place is. My biggest gripe about this place is the absolutely HORRIFIC produce! Expensive produce that looks like shit, and absolutely nothing is local. Even the things that are touted as local aren't local. Why am I buying 'local' strawberries from Watsonville, when there's actually a 100+acre strawberry farm less than a mile away from this store? I guess 'local' to them means anything that is grown in California? I only get produce here when I don't feel like going across town to Sprouts (where you'll pay half for much better produce). Two stars go to the cashiers- they are always pleasant, and the store is clean. read more

There are never enough checkers here. 3s a crowd my eye! At least 15 people in front of me and no new lines opening

Dirty isles with long lines to pay. Need more checkers and cleaner restrooms. Kinda gross for a grocery store.

We like this store well enough! Better than the Walmart in this town! We have gotten into Ventura several times this year traveling the west coast dog show circuit, twice for shows and the numerous other times stopping at the RV park on west main. Convenient to get to, always very busy, between the beach crowd and RV people, a very fun place to people watch! Always friendly staff when we go in. Deli person was incredible this afternoon. Was short on something we wanted and they subbed in a different variety and said sorry I didn't have all you asked for, and I subbed in something and your not being charged for it. Unexpected for sure. Will be back in Ventura at least once more this year and we will be going back to Von's. read more

Shopping at this Von's is always a frustrating experience. It is chronically understaffed. I always feel sorry for the staff, they're always set up to have to deal with disgruntled customers. read more

We've never a bad experience with the cashiers who always were very nice and cooperative, stockmen are great, no problem there but the Manager is the worse . She will literally ignore complaints and stick her nose up to anyone & everyone without any concern if you make a legitimate complaint and to, Nancy O. ( Too bad your talking about yourselves ) aka Katrina, Sherri & Christopher ...............but, nice try anyways . read more

In one word "filthy". I have never heard of a store with no restroom and was irritated to say the least when my 2 year old had to use the bathroom and there was none. Very inconvienient. read more