This is the only place I've been able to find key lime pie yogurt. The shelf was well stocked with the delicious treat. The potato salad has been a hit and miss, last time I got it it was pretty good. They also have tall cans of sweet iced tea for a dollar, they're so good I had to get another one. The only trouble with those was finding a restroom after. I can hardly wait to try some of their bakery goods. read more

Vons - Key lime pie yogurt - Grocery Near Me - Fontana, California

Luis from deli is an a hole. He acts like his mama owns the shop. He told me I can't change the salad types on a combo meal, while all others before him did so with a smile. He said I smelled like alcohol like he was some kind of religious judge. Very unprofessional when I only wanted to change the salad type. Shame on you Vons. Why do you, as a corporation, hire these idiots & give yourselves a bad name? He acted all high & mighty, when it was very easy to deal with the situation. He, as supervisor, acted terribly on your behalf. I just moved to this area & thought you'd be more polite than this. In Pasadena, where I come from, your overpriced store doesn't act like this. Stop hiring people like trashy Luis & start acting right. Big recommendation on going elsewhere. Thanks. read more

There's a FLOCK camera at the Cherry Avenue entrance/exit. These are license plate readers that are plugged into and operated by AI. I don't need AI knowing where I'm shopping at, what car I'm driving and what I'm doing. Von's is the anchor store in that shopping center, but I will never patronize ANY business there, as long as that FLOCK camera is there. read more

I'm leaving this review solely based on my awful experience at the deli counter when I attempted to place a large order for chicken to be picked up in a few days. The older woman working the counter (forgot her name) was so incredibly rude to me for absolutely no reason and seemed like she didn't even want to help me. So I decided to cancel the order and go elsewhere to spend my money, I do not deserve to be met with such disgusting attitude and at that point I didn't even trust that woman to handle my food. Vons you need to do better with this old miserable hag. read more

Great store close to home. Large selection of organic items. Get some great deal in the meat department. Produce is always in great shape. Service in the meat dept is great. I love getting fresh cheese and meat from the deli. Friendly staff always helpful and nice to deal with. Store is clean and orderly has a Starbucks inside so you can caffeinate before you shop! read more

The "Drive Up" department is complete shit. Multiple times we've had a pick up order and they forgot items and so we had to go back and today we had another issue with our order TWICE!! We call to complain and they don't care. Why offer a service that can't do their job right. read more

My marker for over 10 years. So happy to come here. Most of the cashiers make you feel noticed and appreciated.

This location has such poor service. After waiting in line which was not big deal waiting, I got to the register, and there is a group of workers talking about how bad customers are and laughing about their complaints and some of their behaviors. Marissa was my cashier, and Aiden was a younger gentleman also there with the associate bagging my items. Two other team members there just to chill. It was like they were all just taking a break at her register. Myself and the gentleman behind me felt so uncomfortable as we just looked at each other while they spoke poorly about customers right in front of us like no big deal. All their side talking and ignoring the customers. The only thing Marissa said or asked me was what the name of the vegetable I was purchasing because she didn't know what it was. I expressed, "Bok choy," and she laughed. Really uncomfortable and weird environment. Which is a bummer cause I love their bakery and flower selection. I'd recommend hiring better talent as there are a lot of people out there seeking employment, or maybe management needs to step up and take action. If I visit again, it will definitely be self checkout. I am grateful for my baked goodies. But a very disappointing experience. read more

Vons - Grocery Near Me - Fontana, California

This store definitely values their customers. Thank you very much Fausto for giving me an awesome experience! I will definitely come back to this store! Awesome Customer service! read more

This is my local grocery store and im always going to the deli and i dread having to deal with Brittany. Shes so unfriendly and basically just tossing my orders at me. Terrible attitude and service. read more

I got the fresh pass delivery service through Vons. Everything was great through the trial period so I kept it. After the trial period, I have gotten spoiled produce every time. Last weekend the bananas were brown, the oranges had mold, the lemons were brown, and the apples were really bad quality. I took the items back and spoke to a manager. I asked her if this is something she would choose for herself. She said no. All I got was a refund on those items. I tried getting a refund on this useless fresh pass membership and was told the trial period had passed. Membership is $99 for free delivery. I still go ahead and tip the driver every time so for me, delivery hasn't been free. I will not be shopping at Vons anymore. read more

The cashiers are so unfriendly. Your hello is not acknowledged. They spend their time gossiping with each other. Perhaps a gentle reminder they have a job because of those who shop at their store Management: perhaps you should pay closer attention to your staff and teach them Customer Service skills because most of your employees are absolutely rude read more

This is not sold as advertised One of the compartments has only lemon pieces Cheating Customer read more

Vons - Grocery Near Me - Fontana, California

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7/13/2022 Sarah rung me up at the register this morning. She has in the passed helped me before at the register as always , she was pleasant. This morning she assisted me on how to use the Vons App , digital coupon savings for a few items. I am pleased Vons carries great selections of fruits . Been here a few times in the last week to buy nectarines. Kids loved it , says it's delicious and crunchy . Today happened to be their grand re opening / ribbon cutting at the store . I was one of the first 50 people who received a free bag of grocery for the event. Thank you. read more

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I love shopping at Vons. They have impeccable customer service. Cleanliness and quality is very important in your grocery store and Vons surpasses any and all expectations read more

I love my local Vons store. I often encounter an employee named Olga who has the most outstanding customer service and professionalism. My whole family adores her. She really seems to spread so much beautiful sunshine everywhere she goes. I'm grateful Vons hires employees like Olga. read more

Everyone is always friendly! Store is clean and organized, lots of variety in food choices

Best Vons maple bars ever, and I have been to many fine Vons locations. I love maple bars.

As l like to snack on Navel oranges, for the last month, l have been purchasing weekly (6) navel oranges from this VON's, And, consistently, their navel oranges are of marginal quality. The inner orange portion of their oranges are somewhat dry and flakey, - not moist, firm and sweet tasting. It appears as if their current stock has been kept in cold storage for too long. This VON's used to sell Navel oranges in pre-package bags, - for me, l found those of better quality. read more

Second purchase we have an issue with on expiration dates. We had purchased a package of variety cheese earlier today, opened it later this evening and noticed expiration date is 3/16/25. Today's date is 3/27/25. Please do better. read more

I don't do much shopping at Vons, but I have used the bakery 4 separate times within the last two months. I've ordered custom cakes and custom cupcakes. Each time I have been highly satisfied along with my guests. I always get chocolate or vanilla cake with the whipped topping. Also a HUGE shoutout the bakery department ladies they have always been super helpful, nice, & got my order right. Thank you Danelle for helping me out with my order today. read more

Vons employee = Pokémon scalper getting paid buy out the machine. Must be nice. The Starbucks here I great !

The store direct manager is the worst person I have ever dealt with. He is rude, lazy and incompetent, the guy doesn't even know how to run a store. He just stands around with is mouth open, not doing his job and is just okay with that. I've seen him acting a certain way with the employee's there and it's unfortunate that those people that work at that place have to go through that. read more

My experience has been great. The staff is always super friendly. The Starbucks inside, the workers are always nice and makes you feel welcomed. The only down side is when you do a pick up order people have been parking in the spots and going inside to shop. There has been a few times I had to wait for a spot to open. read more

This is the second time I've gone to the "Customer Service" area in the front of the store and have basically been ignored by the same lady. She works that desk in the morning during the week. She does not acknowledge me and it was not busy either time. How ironic she works that area with no customer service skills. read more

The Tall produce guy(white) is an professional and kind employee. He greeted us and asked was everything was okay during our shopping. Then to top the end our shopping spree we received help from Cashier Jolie. This is the second time of coming to this store experience help from Jolie. She is such a kind and professional lady. We appreciate them both. read more

Made an online purchase 2/14/25, chicken goes bad 2/15/25 did not notice until today so they sold us chicken at full price, but it was bad the next day. Purchase the $5 Friday Lobster special and was charges over $18 twice since I purchased 2. No I know why I stopped shopping at Von's, they don't care about their customers. This place a is a joke and should be ashamed for how it treats its customers. Back to Winco where we can trust the company. read more

Flor is honestly the most beautiful and kind person there is :) I just left and was able to successfully purchase some items for my kitten as well as some fruit for me :-) Thank you , Flor, for being so nice and so fantastic of a person : I entered the store a bit stressed but left very happy bc of this wonderful lady's customer service, overall demeanor, and just general niceness Thank u again ! And thank you to Vons for being a great and clean store read more

Terrible prices, and the flowers which are high priced normally are not fresh and die pretty quickly. on. a few occasions, in a rush I purchased some flowers and for daisy's and one rose it was like 42.00 terrible, not in a vase just paper. The food is always higher than other major brands and in my opinion a few items have not been fresh. I will just go to another market. Do not buy flowers from this Von's. read more

My shopping experience was fine. But there was a stock and label issue that caused me to revisit the location to correct the issue. The woman who assisted me in the "Customer/Guest Services" was extremely unfriendly and unpleasant. She appeared as if she didn't want to do her job. She also slammed my original receipt down on the counter when adjusting the price for the mislabeled product. I visited this location yesterday afternoon. I will also be issuing a complaint about her and the matter to "Retail Store/Corporate" & "Customer Support Center". read more

I've gone to this location for over 7 years. I will not be giving my business to Vons anymore. Sarah at self checkout always has an attitude, evening employees are so much nicer. Faulsto Castillo the morning manager is rude. he is very short, and not helpful. You can tell when you're being told what you want to hear, just to end the interaction. this is simply unacceptable. I've also left a corporate complaint as MANY of you should also do. Mine and Your concerns are not being addressed. ('Your' being all of the other reviewers that have had to leave them these types of reviews.) Please take your business elsewhere. read more

I'm definitely the one that's usually writng the positive reviews. However, on this day, I am a bit miffed. Granted, I was not able to get to Vons until after work. After scouring the store for this special on Bacardi rum, I found empty shelves where this rum is normally placed, and only three extra empty cases of this product in the store. When I went to customer service and kindly asked if they had any more of this product or if I could get a rain check, I was told no rain check and that the liquor stores are in the store first thing in the morning and buy out all the product. First of all, it doesn't take a brain surgeon to understand that this is a good deal. Vons should account for that and order an ample supply. Second, it is an absolute crime for Vons to allow liquor stores to empty their shelves before the common customer. If one must buy six items to participate in the deal, there was only supply for approximately 10 to 12 customers. I would think that this might upset more of Von''s loyal customers than it would, please. Just my two cents. read more

Vons - Friday only specials ad - Grocery Near Me - Fontana, California

I have shopped at this Vons occasionally for about 3 years. Their selection is great, prices on the high side. What I do not understand is that every single time I go through a regular checkout line (not self-checkout) the food conveyor belts are SO dirty. Not just dirty like someone before me put a drink down and it left a stain but you can tell it's built up and there is dust along the side showing that it's been there for while. It looks like they don't ever clean it and I don't understand this. Customers are putting their food on the belt that will be bringing home : it's unsanitary. No other store in the area has dirty conveyor belts even the cheaper stores. Otherwise, I do like the selection at this store, but I just can't believe this is always dirty and had to write a review. Especially when the prices are on the high side; cleanliness should be the number one priority. Please manager, assign this task to someone. read more

This review is specific to their private select products on Sea Salt pita crackers. The store itself is clean and fine but these pita crackers need to be redone. Smaller packaging that protect the crackers from all being smashed. The majority of these were busted and can't be used as intended. read more

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in every website and store i looked, they would say that they only have the salt and vinegar seasoning for online ordering but this von's had it and it was open! only for that reason those this place get 5 stars from me read more

Vons - salt and pepper vinegar - Grocery Near Me - Fontana, California

I appreciate how clean and well maintained this Vons is. As a customer I appreciate clean aisles and a well stocked store. Cashiers are always friendly, they definitely improve the image and score of this store. From flowers to lottery tickets to their Red Box and even their DMV self help machine, this Vons should be used as "The Standard" on how their stores should look. Way to go read more

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I love this Vons, it's clean, well organized and carries a lot of the items I prefer (unusual items). The produce is fresh, which is important to me. And I prefer the fried chicken from the deli over other local markets because it's not too salty. Customer service is always top. Not a big fan of the self service check out, don't like paying the same price for half the service. read more

rude, unhelpful , disrespectful costumer service lady . I been shopping there for years spending over $100. 00 a week . never once asked for help but the 1st time I asked for help with a coupon I get rude , disrespectful and unhelpfu "service "Im a long time school district employee. I will be sending a email to my colleagues to avoid this store in the future. I will never spend another penny at vons and will tell everyone I know how they treat senior citizens who ask for help! read more

The store has the best Starbucks. The baristas are great, special thanks to Sara, Leilani, Maddie, Araceli, Bradley and the new girls. They make great drinks, always very friendly and helpful. Very much my Starbucks family read more

Vons - Best way to start a long day - Grocery Near Me - Fontana, California

I went to grab a couple of cheese bagels at the bakery this morning. As I walked up dude was cleaning the glass over the bins the bread was in. It was disconcerting to say the least, to see someone spraying something out of a bottle right over unpackaged food products like bread and bagels. I have no idea if it was just water or chemicals in the spray bottle but regardless it wasn't a good look, and I decided that I'm no longer buying anything out of those bins going forward. Sometimes you just can't unsee what you saw...Yuk!!! read more