We love Vons bakery. They always do a fantastic job with the decorating and the cakes are not overly sweet which is great. The bakery is our go to for birthdays and all special occasions. Thanks so much for bringing joy to our parties! read more

Vons - Marble cake with fresh strawberries and whipped cream frosting. - Grocery Near Me - Carlsbad, California

Buyer beware when purchasing gift cards from this location. My son purchased $200 in Amazon gift cards here for Mother's Day, and unfortunately the cards appeared to have been compromised. When we attempted to use them, we were unable to access the funds. We contacted both Amazon and Vons, but neither was able to resolve the issue. While this may have been the result of gift card fraud rather than the store itself, I wanted to share our experience so others can be extra cautious when purchasing gift cards. Check packaging carefully and keep all receipts. read more

I am extremely disappointed with the service I received from the Vons location in Carlsbad. My boyfriend and I personally visited the store two days ago (09/09/26) to place a catering order for a pinwheel tray and a fruit tray for an event where I work. I completed the order form in person and asked whether we needed to pay at that time. We were told that payment would be collected when we picked up the order. The following day, we arrived approximately 40 minutes after the scheduled 11:00 a.m. pickup time, so the order should have been more than ready. However, the employee working in the department initially told us there were no orders for that day. He then said he only had two orders, one for Andrea and one under (my last name). After finally locating my order, he admitted that he had not prepared it and said it would take another hour to make. What made this experience even worse was his attitude. He was not apologetic and showed no concern that the store's mistake had disrupted an event for which I was responsible. Because I could not wait another hour, I had to quickly purchase fruit and deviled eggs and then go to another store to find additional food. This caused unnecessary stress, delays, and completely disrupted the plans I had made for the event. My boyfriend later returned to speak with management, hoping they would at least acknowledge what happened and offer a reasonable solution. Instead, we felt as though our account was not believed. We received no meaningful apology, explanation, solution, or compensation. Mistakes happen, but the complete lack of accountability, empathy, and customer service was unacceptable. We followed the store's ordering process exactly, and the order form was clearly there. The store simply failed to prepare it. I would like this incident reviewed by store management and would appreciate a direct response explaining how Vons intends to address this situation. read more

This grocery store was so yucky. I used the restroom and it smelled worse than the Penn Station bathroom. It was honestly disgusting, straight pee that clearly hadn't been cleaned, maybe ever. It was disturbing. There should be air fresheners in there or it should be permanently closed for maintenance because this is a grocery store and knowing workers use these restrooms and then handle your food, it was awful. The entire grocery store didn't smell good. They need to get a cleaning crew in here. read more

It is difficult to locate how to communicate with the store management. If they understand the importance of reviews, someone will come across this at some point hopefully. I came to this location at around 6 PM on a Thursday went straight to the bakery department to buy cinnamon rolls for guests I was having the next morning. I spent over five dollars for four rolls, but didn't think much about it. It was a complete waste of money as they were not edible. I overlooked the frosting that was just plopped on top thinking I could spread it amongst the Rolls myself later. The worst of it was what came under the frosting. Over baked, unseasoned, bread like dough. Store management really needs to take a look at their bakery department. There's real sloppy work going on there and it is under staffed. No personnel in the bakery to even slice bread. read more

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I would like to share about ADAM in the Deli at Vons location 6951 El Camino Real. Adam is always kind,keeps area clean and the food displays are always clean. 2 THUMBS UP Michelle read more

It makes me laugh that this place is reviewed so low. But it doesn't surprise me at all. I usually try to avoid this place because it seems like they hire the rudest people they possibly can. But because I had to go to UPS and the post office this is where I chose to spend my money. I thought I'd get my mom a chicken breast and got the combination. When it came to the salad because I didn't recognize what it was or what was in it I didn't want it to touch the other food, because it might have nuts, but I was told I cannot have it packed separately. Anything in another container would have to be Wade. It's not mine and a part of the combo unless it's jammed into the box with the chicken and the potato. I was spoken to by Dejon. Who apparently didn't like the way I pronounced his name as if it was the mustard even though it is Dejon. He corrected me in the way I was saying it so I thought he was saying tejon but that was not the case. We repeated it back-and-forth six times just to decide that I was saying his name correctly, but maybe not the way he liked. And he was the a hole that told me I can't have it packed separately because, why? It's so outrageous that I want it on the side? So I'm glad this place has terrible reviews already and I really don't frequent it very often because each time I do, I just meet another a hole that works here. read more

Vons - The worst freaking Vons there is - Grocery Near Me - Carlsbad, California

I have been ordering delivery from them since covid but within the last year things have gotten so bad and I kept biting my tongue not saying anything but now I've had it! I will never renew my membership once it's up!!! I order at least once per week and I have problems every week, although they give me refunds for the bad produce or missing items. They never address the problems or fix them. It is truly frustrating and the produce is way too expensive but in horrible condition!!! read more

Went to the pharmacy for flu and Covid shots. It was a great experience and will definitely go there again, but this review is mostly about the wine cellar next to the pharmacy. I noticed they had bottles of Blanton's which is one of my favorite bourbons of all time. It is a tier below Pappy which is considered the best bourbon in the world. You see Blanton's in tv shows and movies constantly. The bottle catches the eye. The person at checkout said it looks like something Captain Jack Sparrow would drink. I rang the bell to get someone to open the wine cellar. Rang it 3 times over a 5 minute period and then asked the bakery to call the front. The bakery had to call twice to get someone to arrive. Took about 17 minutes. Finally someone did and was surprised that the refrigerator was on and that it was pretty cold in there. It's not good to refrigerate bourbon because you lose the flavor and aromas which can be diminished by the cold. Price was pretty good for Blanton's. I have seen it priced much higher in other spots and lower at places like Costco and Rally's. Trick is finding a bottle. They are sometimes hard to come by. It's like Pokémon for adults lol. read more

Vons - Blanton's - Grocery Near Me - Carlsbad, California

Just had the worst prime rib of my life. Not sure what's going on there - spent 50$ on two prime rib from the butcher and they were the worst I've ever had - like rubber. Always cooked the same so it's 100% not on my end. read more

Your average grocery store. I need to get some groceries while on vacation and my mom suggested this store. Nothing too exciting. The store was clean and the staff were friendly. read more

Cosmic crisp apple delivered by Vons today. $1.25 straight to trash. I place delery orders at least once/ week. There is usually at least one disappointment. read more

Vons - Cosmic Crisp apple - Grocery Near Me - Carlsbad, California

Went in there around 12.15 a couple of days ago and there was one checkout lane open plus the self serve. There were about 12 people lined up for the one lane open and endless line of people waiting for self serve. How I miss Gelsons! Maybe when Ralphs opens Vons will need to try a little harder otherwise they'll only need to open one checkout stand at lunchtime hour! read more

Service is good and the people that work there are nice but food quality and prices are inferior to other grocery stores so even though this store is across the street from my home I'll still drive 15 minutes to the other store read more

Stopped in for just a few items but I have to say the staff at this Vons are so friendly and helpful. I really can't thank them enough for making me feel like I was a regular everyday customer. The store was clean and I found all the items I needed. 8/6/23 read more

Robert D. Older guy with a bald spot is extremely rude and has terrible customer service he must've had a bad day because he was being rude to everyone in line before me and to me where I didn't want to do service with him so I went to another line Robert D. Is the most disrespectful employee I have ever came across read more

The Floral Manager Lilly, and her Floral Assistant Ruby are absolutely the best that I have ever experienced at a Vons location! When I discovered that helium was banned in Encinitas, I was in a major jam... I needed to get balloons for an important event, and time was running out. I called Lilly, and she was so helpful over the phone. She was able to answer all of my questions regarding my order and even gave me pricing and a time frame. When I arrived, Ruby was already briefed on my order, and she was amazing! She was so accommodating when I asked her to adjust the size of the balloons and to use a certain color scheme with the ribbons. She was pleasant, respectful, professional, and extremely personable... She went above and beyond the call of duty by wrapping trash bags around the different bunches of balloons for easy transport in my car. Ruby was an absolute breath of fresh air, as she is the type of employee that restores your faith in the art of customer service. Both Lilly & Ruby need to be promoted and given a raise, because they are a huge asset to Vons Corporation! Vons seems to put disrespectful morons in charge at the La Jolla Girard Ave and UTC Reagents Rd. locations, so hopefully upper management at the Alga Rd. & El Camino Real location have the wherewithall to realize that they have 2 gems in Lilly and Ruby! read more

Every time I go to buy something from the dairy box it's out of code or out of stock! How do you run. Out of milk, Butter milk and half/half. Their is mold all over. Dirty dairy box. I am never shopping at this dirty store again read more

The store itself is good. Prices are pretty reasonable, the food you get there is good, and the staff here is really friendly and helpful. The reason I don't rate it any higher is that almost every time I buy a gift card there, it almost always is damaged and you aren't able to redeem it, so it feels like they are trying to scam you. While they have helped me get a refund on damaged gift cards, they should just have gift cards that aren't damaged in the first place. To sum up, don't ever buy a gift card here. Everything else is ok. read more

Though formerly a great store and better than other Vons stores in the area, this store has gone downhill since Covid and now regularly lacks merchandise. One element of their new M.O. is to offer a considerable discount for quantity purchases, forcing customers to buy 3 or 4 boxes of such items as cereal or soda. But then they often have fewer than the minimum quantity in stock, forcing customers -- who often wanted only one or two -- to buy at the (much) higher price. Stock is often a problem, making it feel like shopping in Eastern Europe and feeling lucky on a day when items are available. Self checkout is quirky and inconvenient. All in the name of profit, I suppose. Two stars for "better than nothing". read more

The only good thing about this Vons is the produce is always fresh. DO NOT purchase their prepackaged Carne Asada or chicken meat! Disgustingly over seasoned!!! read more

Love this place because of the people here. Special shout out to David P, from the cold cuts sections, or knows all about everything in that store, and Jack, who started out as a butcher and is now an every-thing person here. Everything is easy to find and I love that they employ individuals with certain intellectual disabilities. Just a great shopping experience all around and always look forward to getting my groceries here. read more

This may be the worst run Vons I've ever been to. It's without a doubt the worst run grocery store in Carlsbad. Listen, there are some really nice staff at this location. I've been coming here for years and it's walking distance from my house. But this place is poorly run. Here's why: - the credit card processing software is often broken. It's been broken twice this week alone. Someone said to me "it's a local thing happening everywhere " when I had just come from a nearby Trader Joe's and coffee shop that had no issue. - stock is super inconsistent and it's not just a pandemic thing. Nearly every time I go to this location they are out of something. For years it was little things: popcorn we like, garlic bread, certain types of apples. I'd do a shopping and it's one or two things that aren't there but we need and I have to make another trip. It's always something. Now that we have pandemic-related issues, it's so much worse. And it's so much worse than any other grocery Listen, I really like some of the people working here. Jeanne especially is great. But this grocery store doesn't deserve my business. Do yourself a favor and go to the Gelsons, Ralph's, or Sprouts nearby. They have better stock and the store works. I'm out. read more

I like that this place has a great floral section, the organic produce section is not bad, and the cute little shopping carts help me make grocery shopping with my kids a bit more bearable. However, I feel like the selections for their products are a bit limited, especially in the international food section. The meat department lacks a lot of types of meats and when I ask the butcher, they said that they don't have any in the back, so I always end up skipping Von's when I want anything specific. I think it can be improved a lot if they focus more on broader range of products. read more

The positives: found everything I needed, well stocked, and I always enjoy the music they play. (That's important; if the music is too loud or annoying, I'll leave). Negatives: grocery prices continue to shock me. And, the cashier, name begins with a "K," could not have been LESS ENTHUSED to be there. Wow, that made me feel special, lol. read more

I have to give kudos to the bakery at the Vons on El Camino and Alga. My daughter was recently married a few weeks ago and she chose to get her cake at Vons. I of course was none to happy about that. My thinking that it was a grocery store cake. Yuck! I checked around a few bakeries in the area and the moment you said wedding the price shot up 300%. I was also concerned because they do not deliver the cake and set up for you. I ordered her cake a few days before the wedding and was told I could pick it up on Saturday morning. When I arrived I was shocked at how beautifully simple and elegant the cake looked. It was very heavy also. My sister in law held the cake in her lap and I drove like I was a student driver so the cake wouldn't tip. We bought fake flowers and decorated it ourselves. It was so pretty. But let me tell you, when we cut into that cake and served it, man oh man. It was so moist and delicious. So if you want simplicity with a touch of elegance, go to a Vons bakery. $79.99. YES!!! read more

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We loved this cute, small grocery store. Staff were friendly and items were easy to find.

I order online from Vons.com frequently and occasionally I get missing items, wrong items or things are out of stock, all to be expected at times. Yesterday I had a large order and several items were out of stock. I received a call from Jim at the store (never has happened before) expressing their apologies and wanting to make good on my items. Today Jim called me again, and with the help of John the store manager, my now in stock items are being delivered without another delivery/bag fee! Excellent customer service! Thank you Jim and John! read more

Clean and bright. Good selection of products especially in the skincare aisle. Cute street names for each aisle. They also have a Starbucks and a Panda Express inside, first time I've ever seen a Panda in a grocery store! Our cashier was sweet too. read more

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Always stocked. The produce section is good too. Amber (cashier at sec checkout) is always very friendly. read more

Vons - the front of the store - Grocery Near Me - Carlsbad, California

It's rare to see a 5 star rating for pharmacy and at Vons but it's 100% deserved! Super friendly, smart and helpful team including Lesle, Julianna Stacy, Shannon and the whole team! They have all of our business and we encourage everyone to go there because of the people, prices, convenience and caring. read more

Always not enough lanes open. Lines go into the aisles. Seem to be way understaffed for at least a 2-3 years now. Super small & crowded space. Basically worst grocery store ever if you want to run in and grab something. They have self checkout but of course no alcohol is allowed so you have to wait in the long lines. I would never go here again but it's right by my house. If you enjoy mental serenity avoid this like the plague! read more

Because of the Covid-19 crisis they are very low and limiting number of household supplies. Their paper aisle as of now was practically bare. I just stopped in to grab something for lunch as I work in the same plaza. I was thinking a sandwich or calzone. I grabbed the calzone and then saw they had ready made sushi and it was being prepared fresh as well. I talked to the lady making the sushi and asked if they had something with masago or tobiko which are different fish eggs, she said and showed me their beautiful poke bowls that had both kinds of fish eggs. She also showed me the different types of bowls. They have regular with rice, spicy with rice and then both options with a salad instead of rice. I'm currently finishing it at work and it's amazing! Actually better than most poke restaurants I've been to. The salmon and everything else is so fresh and the rice is seasoned perfectly. I paid $10 for something that can be two meals but it was so good I couldn't help myself and ate it all. I have a feeling that I'm probably going to have this once a week. Every worker at this Vons was very nice and even in the craziness of this corona virus hysteria they are very accommodating and make sure you get everything you need. :) Thank you! read more

Vons - Grab and go poke bowl! Near the deli section - Grocery Near Me - Carlsbad, California

Vons has a wide selection, good prices, lots of specials, a good deli and bakery, plenty of specialty desserts, and this location in Carlsbad is very clean. They always have stock. I like Vons for my grocery shopping, Sprouts for just vegetables and fruits, Ralphs, Albertson, and Staters are all close second after that. read more

My previous review focused on the Pharmacy which remains really good. This review focuses on the grocery store, and it's not well managed. Very short staffed and this issue has been an enduring problem. Result: Checkout lanes often wrap into the freezer sections. Produce section people fill in as cashiers but they don't know what they're doing and cause issues (no training). Deli can't stay open until after 5 due to staff shortages. Running out of items so they fill shelves with the wrong items to make it look less empty, as though that fools customers. While most of the workers there are very nice, there is one checker who is so negative and hostile we've learned to avoid her. If she's having one of her bad days we hear about how the management is bad, she's not paid fairly, and that she was a teacher. All may be true but she's forgetting we're CUSTOMERS and don't want the hostility. She needs help or coaching or something. Again, just not well managed here. Oh yes, it's very expensive. High price point but not high customer service. Difficult to keep going there. read more

This Vons has a good self check out area. It's speedy and wasn't bothering me with unexpected item in the bagging area. The Vons brand is part of the Safeway family so your Safeway number should theoretically work. I even managed to find super glue here that I needed to repair something for my shoes. read more

So stopped here for a few things on the way home. Because I like Vons bakery. So 3 bad things: 1) bakery- wanted to get a cake out of cooler ie the expensive ones. Guy there was busy removing stale bagels. See picture, 2) leaving someone was allowing their kids to use their scooters inside running into shoppers see photo3) Starbucks had sign that said "back in 15" with a guy standing there w his arms crossed. Note busiest time of day ie dinner . See Starbucks pic. Carlsbad get over yourself read more

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This review is for a person, not so much the store. Victor gets 5 stars! I was there tonight at 10:30pm with some friends and he was the only checker open as the self checkout was closed for the evening. Obviously being the only available cashier his line was getting a little long and he handled it like a champ even when a woman came up to criticize stating how the line was "really long" and the self checkout was closed. He got all of us through calmly and kindly and deserves some praise. So thank you and great job Victor! read more

I came here this past Sunday. I don't know why there are so many bad reviews. I stayed at a rental nearby and stopped in for essentials and there was no line and I was even asked if I found everything I needed. Vons is still bougie though with their prices hahaha read more

I would never shop at this store again. I have been using Vons app to redeem $5 off for over $50 purchase. Couple weeks ago, I grabbed -$60 worth of canned water the cashier wasn't sure if purchasing water qualifies the savings. And brought manager to confirm. They both weren't sure if that was the case and asked me if I read the fine print of the terms. Are you kidding me? I asked them if they read it. They weren't sure and would not honor the savings. What a joke. I had purchased water here for over 2 years with the app coupons with no issues before. Going to stater bros from now on. read more