they really helped me out when I needed to ship a huge number of heavy packages. they measured…read moreeverything and helped me pick the best option (it was gonna be expensive no matter what) and helped carry heavy boxes. small mom and pop shop, better than a damn FedEx counter inside an understaffed Walgreens.

Poor service and understaffed. Long wait and packaged didn't ship until 2 weeks later.read more

Went here a few times for fingerprinting (for work and coaching). Always professional and pleasant…read more Seem to be doing great business because it's always busy when I was there. Always handled the customer base the right way and everyone was happy! Keep up the great work!

I have visited the UPS Store on Patteson Drive four or five times in total, and while most of my…read moreexperiences have been positive, I had negative experiences with an employee named Derrick whose shirt identified him as a manager on two separate visits. During one visit, I overheard him speaking with a female employee and complaining about a previous customer within earshot of other customers. I found this unprofessional and disrespectful. Speaking negatively about customers in front of other customers reflects poorly on the business and creates an uncomfortable atmosphere. On a separate visit, his overall demeanor seemed negative and aggressive. His body language came across as angry and off-putting, and he was moving boxes in a rough, aggressive manner. He did not seem approachable or customer-focused and did not project the kind of professionalism I would expect from someone in a management position. I want to note that my other experiences at this location have been positive, and the other employees have always been polite and helpful. However, these interactions reflected poorly on the store and its leadership. Unfortunately, they left a negative impression and made the store feel less welcoming.

Never go to this store. The employees are very impolit each time I have been there. But today,…read morethere was a new young man there with long curly hair who was so rude, impolite with no manners at all. The store has young adolescents who do not know how to talk to grownups. I have gone to UPS before to return Macy's items and I did not have to close the box as I thought they will need to check inside. I drove an hour and half to return and all I ask kindly is for him to tape for me this one time. He yelled rudely and refused and said that the only way is to sell me a tape. And when he was asked to put the box away, he threw it way across the table behind him right in front of a whole crowd in queue. That was so disrespectful as I have a son older than him. The employees do not have any courtesy or customer service manners. They forget that without the customer, they don't have a job at all, so if you can, avoid this store on Patterson drive at all costs. Ps: I was there today the 22nd of June, 2026 again, and the experience was awful. Do yourself a favor and avoid this store!

I've been using them for several years and I love the convenience of just dropping stuff off and…read moresaying "ship it".

If you require a receipt with a FedEx tracking number, this is not the place. You will walk away…read morewithout proof the package was dropped off at this location. Four hours after dropping off, still not showing in FedEx Tracking. Would not recommend.

I don't know how this place is still open. The only reason I gave two stars instead of one is…read morebecause this is one of the only local places to get fingerprints done for background checks. Other than that, the mail aspect is total BS. They will take UPS & Fedex packages to shop for an additional fee. I used to work nearby and took a fedex package here once and was so blindsided by being charged to ship the package- I had already paid for the label. They also charge you use packing tape if you need to package a box! Absurd.

Took them almost a week to "find" a box to mail my items. Had to call back 2 times to get the…read moretracking number because the package still didn't get shipped. Never in my life did I feel like I needed to go back & pick up my package & bring it someplace else to do the job right!

Wish I could leave 0 stars. You all need to just close shop & let UPS handle things…read more One of my package has been out for delivery for 6 days...SIX freaking days! Explain to me how this is even possible. Customer service is completely useless as well. If I was your CEO I'd be beyond embarrassed. I will no longer order anything from companies who ship exclusively FedEx. I'm just thankful that im not expecting medication or medical supplies. i would die before it was delivered.

Fedex morgantown wv LIED app said my package was delivered,…read moreleft on my porch... The driver showed up.. while I was sitting outside.. watched him search his van.. he looked at me and said he was sorry, he couldn't find my package and left. Called fedex morgantown... only recording answers..no live person.. Gave tracking number... they say delivered... Called another number.. got a person in the country of INDIA... Who said package was delivered.. I said no.. he said yes it had.. This is criminal.. and by the looks of reviews. Many have same problem.. Should file a class action suit.. take them to court.. Criminal.. not going to let this go..

As others here have mentioned, great customer service from Harry, very polite and warm demeanor,…read morequick notary and other services provided, service requested was completed, etc. No complaints there and thank you. I have one issue here: an outlandish charge of $1 per page (I needed 5 B&W pages consisting only of text to be printed). The receipt (shown below) shows the printing services rung up as "postage/miscellaneous." And I would think there should be an itemized charge on the receipt specifically for printing. Doesn't seem ethical or reasonable, especially given the surrounding area as well as prices of things in general around here. I got the pages printed first then had to leave the store to get something and came back to get the notarizing done. He told me he would charge me for the printouts after I came back and now I question why he did that. I wish I had gone to FedEx or UPS for printing services (prices for FedEx shown below from the FedEx site). The way to make this right and change my review would be a refund for what was actually provided. Otherwise, I chose 2 stars for Yelp's category of "Could've been better."

Always has an understanding of how to get it done. This will be my first stop. I've had…read moredifficulty with car title issues at other places

I rented shared office space here for 4 months and really enjoyed it. The staff is friendly and…read morevery customer success focused. The printer is very helpful to have and they added extra monitor upon my request so I didn't have to carry a laptop and a monitor all the time. I'm accustomed now to two screens. The entire space is kept very clean and the smart tv kept me company on many weekends. I'm moving to California, otherwise, I'd still be renting. Best of luck and thank you for your generosity and friendliness.

Friendly, fast service…read more Fedex, UPS, USPS, and all your shipping needs. They have some snacks and drinks and a few other key items (phone chargers, paper, etc). All the staff are professionals and help you get in and get going.

I arrived about 30 minutes before closing. The clerk was polite and helpful, and not rushed as he…read moreserved me and a couple other customers.

This place is EXCELLENT. Aaron and his team are master packers -- I had a delicate, expensive item…read moreto ship and was seriously unsure whether we could ship it without it being ruined en route. It was a silk floral arrangement that needed to be contained in a box without the flowers on top being crushed, or the vase on bottom getting broken. Aaron did some serious magic....it involved gluing one box into another box, putting padding in between the two ... securing the vase to the bottom, and creating an inviolable chamber on top for the flowers to breathe in...making sure that if the box was thrown around in transit, everything would be safe. And it was. Truly amazing. They are also very nice to deal with. I really prefer going to this small, personal, thoughtful place where they take the time to problem solve, where they are sensitive to costs, and where they execute extremely well.