Been a customer 12+ years. Since new ownership has taken the helm (new owner from Florida), this…read moreplace has gone downhill significantly. The employees are incompetent and completely useless, and the turn-over is steady, which signifies what kind of service you are going to get. I realize that's harsh, but it's true. If you want packages to get to your destination in a timely fashion, or at all (!), go elsewhere. This UPS Store is quite horrible now (particularly in the last four months). **UPDATE** I keep getting other people's *important* mail in my box and I'm not getting my own *important* mail, which means someone else is probably getting it. How incompetent can these people be?!?!?!?!?!

Not sure what has happened but I can no longer depend on using this store for Amazon returns. The…read moreemployees do their part, and scan your return, but from there it seems to end up in a black hole. Nothing gets back to Amazon. Every surface is COVERED with returned merchandise, even the floor. No organization, simply chaos.

I have ordered both sweats and tees for our employees from their location on Fayette Street. They…read morehad samples to actually see and touch versus on-line ordering where you only have a picture. Carly was always friendly and cheerful to work with. I got follow-up emails on the progress of my orders which I appreciated. Will return again in the future.

I stumbled upon this t-shirt printing company while looking for 1- affordable, 2- good quality and…read more3- fast from the order to shipment to have merchandises in time for our homecoming. I could not be any more pleased to find this company while googling! We designed our t-shirt online and then I called to see if our order will make it in time and Michael G. told us it would on the phone, and then sent me an email with details. He also noticed that the color of tshirt we picked did not match the logo color (because color on screen can be deceiving!). And then helped us to find the t-shirt color best matched to our logo. We also ordered different design/color t-shirts and sweatshirts. Michael and Carly G. helped us with making the order as smooth as possible. Both kept their words when they said that the boxes will be shipped in time for our homecoming! The first box arrived and we shared it with some of the staff and it does look like it'll sell out! We are keeping your business in our binder for future orders! :) Thank you Michael and Carly!

Love the nice friendly people that work here, always pleasant and ready to help! My only complaint…read moreis that Todd, the PostMaster for this location insists that you put his zip code as the one you are shipping from. He will remind you each and every time to next time change it, even if your address is otherwise. It's incredibly annoying, plus never once been asked to do this elsewhere. But the ladies are pleasant that work the counter!

Always helpful! Never had any issues with regular mail stuff. Very helpful when I went in to renew…read morepassports!

Saying something bad about your local post office will not change the fact that these are…read moregovernment employees. I recommend if you need to go here but you probably will to get your passport just pick your patience. The gentleman who everyone Ranson raves about on yelp and or Google is not so much as rude as he just doesn't have much of a personality. I didn't really find him to be rude even after I had to wait for him for 10 minutes after his collar told him someone is waiting to get a passport. The customer service is not HORRIBLE just take your patience :)

Wish I could leave 0 stars. You all need to just close shop & let UPS handle things…read more One of my package has been out for delivery for 6 days...SIX freaking days! Explain to me how this is even possible. Customer service is completely useless as well. If I was your CEO I'd be beyond embarrassed. I will no longer order anything from companies who ship exclusively FedEx. I'm just thankful that im not expecting medication or medical supplies. i would die before it was delivered.

Fedex morgantown wv LIED app said my package was delivered,…read moreleft on my porch... The driver showed up.. while I was sitting outside.. watched him search his van.. he looked at me and said he was sorry, he couldn't find my package and left. Called fedex morgantown... only recording answers..no live person.. Gave tracking number... they say delivered... Called another number.. got a person in the country of INDIA... Who said package was delivered.. I said no.. he said yes it had.. This is criminal.. and by the looks of reviews. Many have same problem.. Should file a class action suit.. take them to court.. Criminal.. not going to let this go..

Never complain online but this is the second time, I have been disapointed there…read more I just faxed 17 pages and was charged $27.00. When I looked shocked, he told me he normally charges $2.00 perpage. My fault for not asking, but when he counted the pages, he could have told me in advance the expense! I could have driven the fax tot he Dr. office 5 miles away for $3.00 in gas! First time, I didn't publish a review. I took a check that had to be delivered to a mortgage company by a due date and he wrote the incorrect address and it was lost. He didn't even look for it, told me the address he wrote and I had to do the searching and place a stop payment on the check! I'm done! never again! can't be trusted

Very good and convenient business. Great friendly service. Saves me the trouble of going to the…read morePost Office. Highly recommend!!

Design it please did a fabulous job of creating a website I am so proud of, my wish list was met…read moreand exceeded. I have now taken them on to manage the website , so I do not have to worry, after such great customer service it was an easy decision to make. My ideas were listened to and manged with such aplomb I felt my in control and special as a customer at all times.

Sam of Design It Please is a creative powerhouse. She's honest, loves a challenge, and is an…read moreendless font of ideas and solutions. As a former graphic designer myself, I often find it hard to work with designers -- I have impossibly high standards. But Sam has provided awesome work on every project I've thrown at her.