Always helpful! Never had any issues with regular mail stuff. Very helpful when I went in to renew passports!

Saying something bad about your local post office will not change the fact that these are government employees. I recommend if you need to go here but you probably will to get your passport just pick your patience. The gentleman who everyone Ranson raves about on yelp and or Google is not so much as rude as he just doesn't have much of a personality. I didn't really find him to be rude even after I had to wait for him for 10 minutes after his collar told him someone is waiting to get a passport. The customer service is not HORRIBLE just take your patience :) read more

I guess they just didn't feel like getting out of the mail truck. Any other time they park at end of driveway and walk up to the porch with packages (they never pull in because it's hard to back out.) They must have a new thing where they don't exit the truck on cold days and instead they just lie and say the driveway or porch was unaccessible instead‍ funny , FedEx made their delivery here yesterday with no problems. Wish it would allow me to share a photo of our absolutely clear driveway and porch! read more

United States Postal Services - Package not delivered yesterday because "driveway or porch was not accessible " bit FedEx accessed it just fine. - Post Offices Near Me - Morgantown, West Virginia

The post office is in the small complex called South High Station near the end of High Street in Morgantown. As far as post offices go, they are pretty good. I mailed some packages and they told me all the possible rates without me having to ask for cheaper alternatives all the time. I also bought a money order and that went smoothly. The customer next to me had an envelope that wasn't sealed and the other customer service person quite pleasantly offered her some tape. I had a five minute wait which is quite OK. So the service is service with a smile and some pleasantries and the wait isn't too long. They also have free parking which for Morgantown is a nice treat. read more

United States Postal Services - Entrance to the post office at South High Station - Post Offices Near Me - Morgantown, West Virginia

I had an appointment set for 10am. Said to be 10 minutes early but I ended up coming in 30 minutes early. I was out by 9:50 with what I needed. The guy helping me was nothing but polite. read more

One of the worst post offices ever! I spoke with the postmaster back in 2012. He assured me that things were getting better. NOT! While they've hired more desk clerks, there are long lines, and they don't answer their phone! And the passport business needs to be separated from the regular mail services window. And today my replacement carrier left our neighborhood's mass mailbox unlocked and open (by accident i'm sure). So the back of the mailboxes was wide open. I tried to call the office to report this but noone answers. I realize that the PO corp in general needs help, but these people really need to step up their game a bit. read more

The Morgantown annex has been making an entire neighborhood pick up its mail there for well over a month because they can't make a decision on whether to replace the community box at the end of the drive which someone ran into and destroyed. A total inconvenience. read more

Terrible service and rude. Tried for days to get someone to answer the phone to make s passport appointment. Finally got an answer, was told "oh that's not necessary! Just come down and we'll do your application." So I did and then was told no appointment, no application processing, even after explaining what I had been told. Some cruel joke. I drove to Fairmont, the closest PO that does passports, and they took care of it and were friendly, too, and no appointment- although they recommend one. Avoid this PO in Morgantown. I think they're exceptionally rude. There's a small PO in Star City that's fine, not really friendly, but I just want to get my business done in a civil manner. read more

A rating is pointless when it comes to a Post Office, I realize. If you need to go to a post office, the reviews are hardly worthwhile. My only intention in writing this review is offering a few pieces of information that I found surprisingly difficult to dig up. First of all, this location is open until 5:00pm, although the retail side of it closes at 4:30pm (also the last pickup I believe). What that means is after 4:30pm, you can drop something off to be picked up the next day. You cannot, however, purchase stamps or get anything mailed out that day. The workers there were very kind and helpful and even though I was there a few minutes past that 4:30 deadline, they were able to get my letters out with the last of that day's pickups. I've been to post offices where they just don't care and tell you "tough luck." Unfortunately, as a matter of fact, that has been my typical experience. But not here: all but one employee was very helpful and believe it or not, relatively cheery (even at the end of the workday). One last note would be to do your best to avoid the 4:00-5:00pm rush. If you can't, you can't. But as with any business at closing, the place was a little hectic and tensions were a little high, mostly among the mailers waiting in line and confused by the policies mentioned above. Let's support the snail mail - it's a dying art form! read more

Try calling them......they will NOT answer.....if they do by odd chance it will be to hang up on you. GL....not like its going to change.

The customer service here is absolutely awful. The woman with the grey hair has no human compassion. She was very rude and purposely not helpful. My husband had to take a day off work to get a passport for our toddler, they were immediately hostile because we did not have an appointment which we were unaware we needed. No one offered to help us make an appointment until we insisted. They would not explain anything or help us. I am disgusted and horrified that we have to go back there for more of the rude service in order to get a very important document. read more

They don't pick up the phone. Called multiple times and they hung the phone up. Tried to schedule a passport appointment and the website wouldn't work for that location. Tried another place and it worked just fine. read more

Horrible service. If you can't go to Uniontown where they are much friendlier, be sure to avoid the man with the beard named Steve (there is another Steve with white hair who is nicer). He will go out of his way to avoid helping you. Typical bureaucrat: enjoys the little power he has to make you as miserable as possible. He is in charge of passports and will look for reasons to make you come back. We showed up early with all the paperwork and he still tried to turn us down, but I raised hell until his colleague finally helped me. read more

I was hesitant to go to this post office after reading the reviews but being the only option I had to get a passport I decided to go. I scheduled an appointment, showed up 10 minutes early, and had my application filled out beforehand. The man named Steve who was helping me was very helpful and kind and got me out in less than 15 minutes. Not sure what all the bad reviews were about. read more

SAVE YOURSELF TIME AND LISTEN TO THE OTHER BAD REVIEWS!! Just spent 30 minutes there and left unable to ship items that already had a prepaid shipping label for USPS. read more

Wow, what a nice customer service here! The only complaint, is I think they need 3 people, instead of 2 since its such a busy location.

TERRIBLE SERVICE! The people act like you're an inconvenience and have terrible people skills. Would not recommend dealing with them, they are obviously miserable people. read more

Went in to submit a passport application. Did my research before heading in. Printed and completed my application and made an appointment on USPS.com. Showed up 10 mins early as requested with all the required documents and had no issues. read more

They won't ever answer the phone.The mailpeople that deliver the mail are lazy and won't deliver packages half of the time and lie about trying to deliver. read more