He has been my "go to" computer/iPhone guru for years. Skilled and helpful. Always friendly and…read morewilling to guide a technically limited customer. Fees fair.

My MacBook needed a battery replacement. Arthur replaced the battery and had the machine back to me…read morein under two hours; he even cleaned up the keyboard and screen. Nice guy--good work.

I took my computer in for something really simple. I wanted them to erase my hard drive and…read morereinstall the operating system. When I went back to pick it up, they told me they had gone a bug hunt for computer viruses, and if I wanted them to do what I had asked them to do, it would cost double. My computer has been sitting in a corner unused since then. Don't trust these guys, they're as unscrupulous as the proverbial crooked car mechanic.

I stayed home on a holiday weekend to have my large screen TV installed. No one showed up or…read morecalled to tell me what was going on. When I messaged the company, the person I was messaging with was not allowed to contact the contractor directly- so we waited an hour to hear anything from the "team" that would speak to the contractor and get back to the employee who then got back to me to say that the contractor was not coming. Why do many layers of secrecy surrounding the person coming to install the TV- why did they not contact me directly or the person communicating with me. Now there is no way to review that person/company directly so I am reviewing HelloTech- they have no control over the contractors that they send to your house- so if they don't show up- you are out of luck. I would never recommend this company to anyone!

** WARNING ** DO NOT USE THIS PLACE FOR COMPUTER REPAIR SERVICES…read more I took my daughter's iPad mini here because it was referred to me by a few people. I regret the decision. On October 19 I dropped off my iPad mini for a simple cracked screen repair. I was assured it was no problem and they could help me. Two weeks passed and I heard nothing so I contacted them to find out the status. I was told that the part was on order and I would be contacted when it was ready. Two more weeks passed and I contacted them a few times (in person, called and DMs). Finally, it was ready. So I went in to pick it up, only to find out they repaired someone else's and not mine. After several more weeks of back and forth I had many excuses. Also, they broke the sensor in the process by cracking it with a screw. So now that piece had to be replaced as well. A wrong frame part was also sent to them from a supplier. Then they were having issues with the button. Finally, I was told it was ready after 7 weeks of waiting ... SEVEN WEEKS. So I went to pick it up. It wasn't charged and they could not show me that it was working properly. However, they assured me it would be fine after going through a series of updates and clicks/taps. When I get home and plug it in I see the details of a sloppy rebuild. The button was falling out, the screen was not on properly and the case was all scratched up. So needless to say, its NOT FIXED. I should have listened to my gut instinct and gone to a place that specializes in technology instead of a place that offers it as a secondary service to their comic book business. In the end, I still have a busted iPad that is useless and an upset very patient daughter. Thank goodness they only charged me $20 to drop it off and have a terrible experience.

Drive out a couple nights ago and No one Was there, but it didn't matter because i called the guy…read moreand he told me there was a free drop box out back for me to drop my recycling in. said rheyre moving up the street. Good service. Hope they get a nice place and would like to see the city support this more

Awful experience twice with these people. They are clueless, unorganize and liars. They state a fix…read moreis going to take 2-4 hours. The phone is dropped off at 2. at 8:30 still no fix. They need a personnel overhaul. would very much not recommen. Just get a new phone and save your time.

They lost the electronic I ordered. When I asked them to reorder the same device that got lost in…read morethe mail two weeks later, they told me they couldn't give me the sale price on the item. They wanted me to pay 23% markup. They already canceled the lost order, so there was no getting the sale back. Straight up crooks. Will never do business with them again. Found the same item for less than half the price elsewhere.