Very knowledgeable and honest gentleman. We wanted our…read moreprinter fixed and he explained that it wouldn't be in our best interests . Many would have told us , it could be repaired and taken the money.

Kevin's was good! He is a very busy guy with lots going on…read morein his shop. If you have to wait, call Alice over, she is the Chief Experience Officer and will make sure your wait is full of smiles and tail wags. I got my fingerprints done for a new job, and when it was my turn, Kevin made the whole process very simple.

Ryan was super nice and extremely friendly! He diagnosed the problem on my computer without me even…read morehaving to take it in from a quick phone call. All at no charge! He's extremely knowledgeable and very fair and I had very good experience with this company!

What a great experience I had here today. I thought I might have to replace my fairly new laptop…read morebut Ryan was able to figure it out, and download drivers and updates I didn't know I needed. Price was reasonable and saved me a boatload of time, money, and aggravation. As we are so dependent on technology, it is so nice to know there is someone local you can trust when problems develop (which they inevitably will...) .

REVIEW of KOBUCHI COMPUTER (Mark K. and Tyler C)!…read more Mark and Tyler! Great job preserving and recovering data on my HP Pavilion (about 8 years old, 60GB +, bad hard drive and sectors issues). ISSUE: This was scary...my laptop started slowing down and finally said 'insert hard drive' and 'reboot disk'.. on a black screen (see pic below). Not good. I called a half dozen 'geek' repairers but the compass pointed to Kobuchi Computer Repair....reviews here sold me. Virus' was not an issue imo. As Tyler said "This is 9-5 for us." :) WHAT WAS DONE: recovering hard drive (bad), new solid state drive installed :), forensic recovery, new battery - (better than buying new as Windows 11 is not fully embraced by the industry yet) WHAT IS GREAT: Speed, speed, speed...love that. - My Google Chrome tabs / bookmarks were preserved and intact.....all WPS (word) files intact as you said. - My critical files for taxes, finance, health, spiritual, retail, real estate, etc. all are accessible as you said. - EMAIL, printer hookup good! - Most importantly (I was nervous for 3 days!) was my HR Block tax software data access.....years of data ...was it lost? ANSWER: I had to go back to email over 4 years and find HR Block downloads for 2022, 2021, 2020, 2019 and get the activation codes. I registered each year again the files populated....relief! This year's taxes are about 75 pages to the fed/ 10 to the state (I don't e file) - imagine having to do it over again! FUTURE: Is there a remedy when the laptop is getting on in years and slowing down? Mark and Tyler solved it but it was ugly....Mark will attest to late night hours and data interruptions. REMEDIES: I need to do more cloud saving - Google and WPS are choices or an external hard drive (not a gamer).....a possible 2nd computer dedicated to taxes (?) ...or Mark & Tyler - just bring it back and you'll wave a wand and fix it right? LMK. Anyways, glad I found Kobuchi Computers! Sam Smith Canonsburg/ WV

Mark provided great service and helped get our computer up and running properly! I will use this…read morebusiness for any future computer needs or repairs for sure!

what a great experience ! hard drive crashed making it inoperable. brought Jesse my PC Friday…read moremorning and picked it up that afternoon. Better customer service and experience than dealing with a big box store trying to empty your pockets. Thank You!

Jesse responded right away to my data recovery issue, scheduled the fix and got my data back to me…read morewithin 24 hrs--all for a reasonable flat fee. I would DEFINITELY call ComputerPro again--worth the drive from Alexandria to Winchester!

These folks have worked on my computer twice over the years, always doing a great job. Their…read moreexpertise is high-level, and their work is excellent. Buckhannon is lucky to have this place.

hello, your company apparently worked on my computer, once again, i have had it home for a day and…read morehave not had any success in using it with FB, Yahoo, or even just my email, i am getting pretty fed up with it, paying good money for nothing. tempted to just go purchase a new one, this is the only way i can communicate with some friends and/or family, long distance. you probably wont see this, but at least i got it off my chest

Awesome troubleshooting, repair, and customer service! Sometimes while you wait or after having a…read moregreat meal next door. Thanks for the help

A great place for broken phones,monitors to be fixed or buying new!Friendly fast service!read more