I stayed home on a holiday weekend to have my large screen TV installed. No one showed up or called to tell me what was going on. When I messaged the company, the person I was messaging with was not allowed to contact the contractor directly- so we waited an hour to hear anything from the "team" that would speak to the contractor and get back to the employee who then got back to me to say that the contractor was not coming.
Why do many layers of secrecy surrounding the person coming to install the TV- why did they not contact me directly or the person communicating with me. Now there is no way to review that person/company directly so I am reviewing HelloTech- they have no control over the contractors that they send to your house- so if they don't show up- you are out of luck. I would never recommend this company to anyone! read more