I saw Nalani today for a Brazilian blowout and a haircut. When I came in, my hair was a disaster…read more It had been much more than a year since my last haircut, plus I have naturally very thin, fine hair, so I looked horrible. I left with hair that was soft and didn't look as shaggy. Not only that, Nalani gave me some ideas for what I could do to help my hair look better. As she was working on my hair, Nalani asked me if I had previously had curly hair, which I had. In the past years though, it has just been frizzy. I've never had a stylist notice that. She talked to me about how I could make it curly again. I thought it was great that she took the time to help give me an education. She really met me where I was at and tried to meet my needs with what I was willing to do to rule my hair. Nalani was friendly and professional and very approachable. The system she uses to schedule an appointment was really user friendly. I could make an appointment within the week and I really appreciated that she does appointments on weekends. You get reminder texts, which is nice for people like me who forget. I definitely recommend Nalani. Her prices are in line with virtually every other stylist in the area, $40 for a haircut and $240 for a blowout. It is a lot, but you have to pay people fairly for their time and the products they use.

I can not believe my experience with this terrible person. I don't know if she was having a bad…read moreweek or something but this was HORRIBLE. Nalani Ross, the hair stylist in Boise did my hair a few weeks ago. I went in and she seemed so polite and did my hair and even though I wasn't really happy with how it came out- I knew it wasn't her fault per se. When the appointment was over she handed me her iPad which I swiped my card on. The iPad then died. My transaction went through on my end and my card was charged. Later that night she told me that the charge didn't go through. I then looked at my card, saw the transaction still went through on my end. The money was taken out and the transaction was pending. So I wanted her to get her money (70$ but I added a 50$ tip because I always top my hair dressers a good amount.) I then went to work and was contacting support on my side. I spent hours talking to customer support trying to get this charge either cancelled to resend or to get it sent through. I took about 6-7 screen shots of the transaction, the entire conversation etc. Of the whole ordeal to show Nalani that I was working vigilantly to get her money to her (even though it was technically her fault for not charging her iPad and creating this massive headache for the both of us.) The lady via customer service told us that we needed to wait 7-10 days until the transaction falls off in order to resend. Then, the next day Nalani messages me once again asking for the money to be sent. I once again send screen shots of another 1-2 hour long conversation of me and the customer service rep for the 2nd day in a row that I have contacted them and had the same exact response. Nalani then said it was fine and we would wait. During the wait period I had a couple days of my phone being cut off because of personal reasons. (All while the transaction is still pending.) Apparently Nalani tried to contact me once during this time and didn't think to message me on Facebook or any other platform. I get my phone turned on finally today and receive a message from her on Facebook (her first and only message to me via Facebook) and on text. It stated that she was going to contact the police and have this marked as petty theft and tried to accuse me of stealing from her and questioning my morals. That angered me greatly, considering how hard I have been fighting with costumer service to get the transaction worked out, with tons of proof of screen shots etc. We went back and forth and she was extremely unprofessional, condescending and down right toxic. I then decided to just send her the money via Venmo and deal with the double charge until the transaction money falls off and goes back into my available balance. She then tells me that she is going to 'Blacklist me' to the hairstylists in the entire Treasure Valley" and she also has had people harass me on multiple social media platforms. Telling me I am ugly and that I am poor for not being able to pay the money for my hair (even though now at this point I have paid double.) I am disgusted and appalled that a grown woman who is a single mother raising a daughter would treat a client like this. In conclusion, it is her fault for not charging her iPad that caused this entire fiasco. Then she disregards my constant efforts to get her money to her. She then threatens me with criminal charges even though I have proof showing that I am trying to get her money to her. Then she threatens to put me on a Blacklist for hairstylists. It shows her exact character and how terrible of a person she truly is deep down. I have been dealing with a lot in my life and even though she messed up I was still taking hours of my day to make it right for her and make sure she got the money she earned. But all I got for it was a slap in the face and abusive toxic harassment on social media platforms. If you go to Muse Salon, AVOID NALANI at all costs. She doesn't deserve your support. Thank you for reading and I wish you all happiness. I also want to mention something, which I held onto but did vent to a few people. Nalani used 2 different slurs MULTIPLE TIMES during our hair session. The Anti-LGBTQIA slur (F word) and the R word. She made fun of her own daughter saying and I quote "my daughter always tells me to stop using those words but I AM THE adult and she is the child. I can say what I want. It's how we were raised." I vented to my best friend who is gay and me being an LGBTQIA alli, we were disgusted and decided to just keep it to ourselves. After the recent incidents I have decided that I was in the wrong for even letting her finish my hair cut, let alone not tell her about herself right then and there and I am ashamed of myself for not speaking up sooner.

I love supporting our local small business and this one is one of my favorites to support…read more Christina is a very talented hair dresser. She has worked on my kids hair and mine. I absolutely love what she has done to my hair. She is patient and very passionate about her job. She also carries great hair products.

I'm new to Idaho and was looking for a good nail salon with a good vibe. After my boss recommended…read moreThe Nails Place I went and was met by a really pleasant nail tech named Phoebe who did an amazing job. I have been back several times and each time she never disappoints. Everyone there is extremely sweet and professional. I finally found my forever nail salon.

Rude very rude. Walk in no one acknowledges me. Then totally nonchalant attitude about not having…read moretime

I have been using this salon since 2018 when my old hairdresser moved. The owner and her daughter…read moreSara are professional, and always willing to accommodate me and my ideas. Their prices are fair, and the location is not near where I live any longer but I go for the service and professionalism.

Elena did such an amazing job on my hair! I was super nervous going to a place I've never been but…read morethey where all super friendly and bubbly! I will definitely be going back

Bad customer service!!!!! She has bad communication. I have tried to reach her at her cell and…read moresalon and she has not returned any of my calls. What happened to the great customer service we once had

Jessica is absolutely the best hairdresser!…read more Before Jessica, I had always bounced around to new stylists never truly satisfied. I had heard great things from my friends but it wasn't until I saw how great she FIXED a horrible ombre that I realized I NEED Jessica to do my hair. She's been doing my hair since the end of May and I am beyond impressed with her work. I came to her with long mostly brown hair and asked for something very natural, sun kissed. Each time she does it I am amazed. I finally feel in love with my hair and hairdresser. I feel stunning everytime I leave her chair. And I'm literally complimented all day long. I will be Jessica's client for a long time. She's honest, smart and very very talented.

Had just moved to the area and my hair was a hot mess. Called Afton and she was so accommodating,…read moresqueezed me in last minute, at the end of her day! I was greeted with a smile and glass of wine. She did a fantastic job, love my hair. Thank you Afton!

This was my first time with Afton as I moved and no longer could use my usual stylist. I have…read moreblonde hair and I'm always scared about the integrity and overall health of my hair. Going to someone new is scary but she made me feel very comfortable!!!! She is very educated on what she does and talked through every question I had. She took her time and is an amazing person to have a conversation with. You know when she's doing your hair that she takes a lot of pride in what she does. I can say I wish I knew her sooner because she actually better than my last stylist. Not to mention the wine was a first for me and it really helped with my nerves. She goes the extra mile that makes her different from other stylists. I appreciate and love my hair. She did the impossible and now I feel like a million bucks! I highly recommend her for any hair needs. Thank you

I have the best husband on the planet who gave me 12 months of good hairdos and I have been…read moreenjoying it so thoroughly every employee that works here is so kind and thoughtful. They do a great job on my hair and make me feel like 1 million bucks the owner Angie is so sweet and so invested and really cares about her people. She's really good at hiring because every single Stylist have encountered has been amazing.

Absolutely love this blow dry bar! From start to finish, the experience was perfection. The…read moreatmosphere is chic, clean, and inviting . it feels like a little getaway the moment you walk in. The staff is friendly, attentive, and so talented. My stylist listened to exactly what I wanted and completely delivered. my hair has never looked so smooth, bouncy, and full of life! The blowout lasted for days and somehow looked even better the next morning. They use top quality products that smell amazing and leave your hair shiny without feeling heavy. Whether you're getting ready for a special event or just want to treat yourself, this place is a must. Consistently fabulous results and such a fun, relaxing vibe. I can't wait to come back

Clean shop and great haircuts! Was looking for a new place for my fades and was happy to come…read moreacross this place. Highly recommend Karlie.