North Babylon establishment which represents all your other locations of unprofessionalsm…read more Very unprofessional business. I'm a local and wanted to try a lash lift from this location. I called on Wednesday at 3pm for a next-day appointment, and they said only tomorrow 6:30pm is available which was Thursday. I took the appointment. When I showed up on Thursday at 6:30pm, the receptionist told me my appointment was "yesterday." wtf no, it was not. Then I see I was charged $45, I'm assuming it's the deposit. No one told me about a deposit being charged. They claim they don't charge you until the day of the appointment. Then they lied and said they called me. Like I don't have a call history on my phone. I never received a confirmation text and I did not receive a call. If you canceled my appointment to book some else that's messed up. I don't understand what games this location is playing but you lost a good paying customer. Then have the audacity to tell me book another day. No I can't I have a life and I work out of town. I only had this day available to try your services which now after this experience I don't want to anymore because I don't need to pay for a service then feel it will not happen on the day I'm available. I asked for a refund, and I'm still waiting for the "manager" to call me. This experience was unnecessarily stressful and annoying. I advise to everyone do not give your card information to this establishment! I took my kid into the place, and my kid complained about the odor of marijuana that came out of there. Instead of smoking and not paying attention to your future clients when booking, and messing up the schedule. You need to focus and be more professional and keep that smell out your establishment. This business has the audacity in not taking accountability of their actions. I don't recommend this place at all for their unprofessionalism and inexperience with customer service. Working in customers service is very sensitive and if you can handle it then this is not your line of work. Stop playing with people and their money! I already placed a refund on my bank account because like my daughter who's a 9 year old said " Mami I don't think their going to call you back" even she knows what's really up with this disrespectful establishment.

I really wanted to like this place. In short:…read morePROS: - they typically have availability - the lash techs are nice - they have a points/rewards system for clients to earn points CONS: - customer service/management is underwhelming - my lash tech (although she was nice) had to pry some of my upper lashes apart from my lower lashes (and tape) after they got stuck together. NOT ENJOYABLE! - there was not enough time allocated for the appointment to fix/redo my lashes after my initial appointment... so I left with GAPS in my lashes. GOOD TO KNOWs: - the space is shared, so you may hear other clients/techs coming in & moving about the room (which can be loud/startling at times). - I'm not the biggest fan of the adhesive they use (this is just my personal preference)* In long: I have been to Lashified Beauty a few times, but this is a story about 2 of my most recent visits. I recently booked a classic set for a trip. Unfortunately, within the first few days I noticed an issue with the longevity of my lash extensions. Because I was away, I reached out to the business (via email), but was told that I can get faster responses via text message (however, the response time was equally as long)... When we were able to get in touch, I told them that my lashes are falling out, and I won't be back in town for a few days. They said they'd be able to book me a discounted "2 week refill" appointment for when I returned. When they offered me this, I expressed concern because I did NOT THINK THAT THERE WOULD BE ENOUGH eyelash extensions on my eye for the service to be considered a "REFILL" (because of how fast the lashes were coming out). Despite my concerns, the appointment was scheduled "as-is" -- without any additional time modifications. Fast-forward to my appointment to fix/re-fill my lashes: I was told that I "booked a '2 week refill', but there is not enough time to redo all of the lashes that fell out"because of the time constraint of the appointment. When I got up & looked in the mirror after my appointment I was upset. I understand that sometimes things happen when it comes to beauty services and can empathize with running a business, so I was willing to work with them... BUT when a situation that was avoidable presents itself, it is very frustrating. The longevity of the patchy set I that just got is pretty good. For reference, it was with a different lash tech than my original appointment. The lashes are still on, but I wish I would've had this experience with my lashes the first time around. I'm disappointed that the proper time wasn't allocated for me despite bringing this EXACT concern to their attention. Had I known that my lashes would look like this (have gaps/be patchy), I would've simply booked a removal. Overall, I would not recommend to a friend.

I have been getting my lashes done here for quite sometime now. I have gone to other…read moreestablishments for the sake of convenience, but I find myself always returning for the professionalism and quality and workmanship. The service and quality is always consistent. There is the change of technicians that may happen from time to time but that is the nature of operating a small business. What's impressive is the quality and service is consistently of high standard! I have always been satisfied with the results. They prioritize customer satisfaction. I highly recommend this place!

I absolutely LOVE Leann and my lashes every time I go to her. I first started getting eyelash…read moreextensions from around 2015 and have tried a few different places until I found Leann. I would drive out of my way just to see Leann because I only trusted her. 1.5 years ago, I moved to Austin, TX and have tried multiple studios but have yet to find someone as good as Leann. I came back to visit NYC and decided to see her new shop and nothing has changed!! She is not only FAST but the quality is amazing. My lashes always last at least 3-4 weeks and it's so much more affordable than the studios in Texas. I'm sad that I don't have access to Leann more readily but I highly recommend her to anyone !! She is WORTH the drive or commute !! Not only that, she is so sweet and won't harm your natural lashes. She's honest with me and let's me know when I may need to take a break from extensions as well. I would call ahead and schedule an appointment because she definitely fills up fast

Do not believe the positive Google and Groupon reviews! If I could give 0 stars, I would. I spent…read moreover $1,000 for a series of massages but was not made aware of her "No Refunds" policy, which is Not posted anywhere in her "spa" in Baldwin, nor on Nana's Angelic Spa's website. Although the reception area looks decent, the massage area is rather shabby and not maintained well. I stopped the massage treatments due to unfortunate circumstances, and the fact that she had been late to both of my massages, was not following the proper protocol, and left me feeling sore during the massage and post massage. Since then, I had the same type of massage done by professional massage therapists and felt great after leaving. Nana refused to give a pro-rated refund for the unused services, or even a credit that could be applied to other services at her "spa". Nana claims to be a nurse. However, she is Not concerned about her clients' well-being, or giving them good results; she is only a ruthless businesswoman who lacks compassion. Extremely unprofessional!

I had very high hopes for this place .... I use to get my…read moreeyelashes done by her at a location in Elmont , fast forward to this week of June 2021 I got lipo 360/bbl I called the new shop inquiring about lymphatic massages . I eventually got a appointment for Saturday at 12:00 pm , I anticipated having my appointment on Saturday because I literally had surgery and my stomach is in pain from waiting so long to get a massage , and my plan was to try out one massage and if it was good to book 10 more the same exact day . Unfortunately, I got canceled at 12:00 am in the morning the day of my massage in a text message !!!!!!! This is very unprofessional, this is my health !!!!!!!! Then when my fiancé called to see what time the next day I'd be rescheduled, she tells me Tuesday ??????!!!!!!! Whhhhhhhhhhhaaaaaaat THEEEEEE F ? U N P R O F E S S I O N A L .

They do an amazing job here. I usually get either Glamour or Hollywood lashes as well as Brow…read moreShaping. Last time I may have fallen asleep; they are so gentle. I only get lashes done twice a year usually for vacations and I make sure it's done here. Sue is great as well.

Kelly is amazing and really professional- I had my lashes done and they turned out really nice.read more

It's my first time getting my eyelashes done here and they did an amazing job! I will definitely be…read moreback

The service was horrible I used a coupon from Groupon but they said I couldn't use it I don't mind…read morepaying full price but you shouldn't tell your customers that they're wrong and then look at my bank account if I used the discount..that was so unprofessional and unnecessary..and after I paid for the full "cat eye" it doesn't even look full to begin with and my eyes were hurting after it and my right eye was so red and some of the lash wasn't even in the right place...and it's just upsetting that they would treat me like this after I haven't came here in a year and this is what i get.

Very clean location fast and friendly staff. The fact that you get your pedicure and nails well…read moregroomed not just get your nails painted like most nail salon places I've been to.

I arrived at 5:45pm and there was no one waiting. I told them I wanted to remove SNS and then get a…read moreregular manicure. They started to soak off my nails and everything up to this point was ok. Other people began to come in so they left me to soak for 45 mins!! You may be wondering why I didn't just leave.. my nails were covered in cotton balls and acetone and I didn't want to have to find somewhere else to go and then wait some more. I was also very tired and at this point I know I'm not coming back here again! The lady comes back and then proceeds to do my nails . She is rushing and leaves polish on my skin and at this point she leaves before I can even say anything. I didn't know how when I first came inside they were like confused like I'm standing there waiting for someone to decide they want to do my nails. Customer service is huge and this place is severely lacking that. I would honestly would not be coming here ever again

Went for a microblading session then went back for a touch a month later. Kristina is the sweetest…read moreand friendliest person I have met. One minute with her and you feel like you have known her all along. The studio is clean and nicely decorated. She takes the time and goes over everything with you. My brows came out great! So glad i did this. She is super accommodating and makes sure you are completely happy before you walk out. What a great find!!

I recently had my touch up with Kristina and am floored on how amazing my brows look! Not only was…read moreshe a great person to spend time with, her hand is gentle, she's patient and REAL. She went slow and kept me updated on her plan so I was super comfortable. I get so many compliments on my brows now (men and women) and I am thrilled to not have to use a damn pencil anymore!! Highly recommend this beauty. PS - I trekked I'm from New Jersey and it was so worth it.

In speaking with Jackie my aesthetician this morning, she mentioned that she has been here for five…read moreyears. Wow! That's how long I've been coming here. And for good reason..... This establishment is a woman owned business providing a variety of services for skin care. Everyone from the front desk ladies to the aestheticians are professional, knowledgeable and friendly. Each time I'm here it's like catching up with old friends. They have a well known organic skin care line for sale to keep my skin looking flawless. And sell a world renowned scented candle brand. And other goodies to make you feel happy! Each holiday season you can also pick up small gifts for your friends. And of course gift cards are available year round. They recently expanded the area to include rooms dedicated to full body treatments. Jackie has been a partner in keeping my skin healthy when I come for my facials. I am definitely a satisfied client! Come by and see the ladies here, get pampered and leave feeling like a million bucks! Thank me later.....

It was a great lash lift and eye brow tint!! I will definitely go back again! Loved the clean and…read morewarm vibe!