Lots of positives here. I was helped out by an associate named Ryan, and he was extremely…read moresupportive and welcoming with questions I had regarding World Cup and product knowledge. Associates were overwhelmed with customers, but were definitely prepared for the challenge that comes with customer service. When I inquired about the differences between jerseys he explained exactly what was the difference between the two options, ultimately I went with the player version for Mexico Home and I love it! It was amazing watching Ryan multitask with service on the register, customers asking about sizing and for shoes. He was wearing a cute put together throwback adidas outfit with a blue jersey, baggy pants, and vibrant red shoes. Adidas has an outstanding employee in Ryan! I will be back, thank you!

Customer service is horrible. Online showing store opens at 10 AM. Employees decide not to open…read moreuntil the entire mall to open until 11

Greatest store in commerce they do price match and the staff is extremely helpful, manager went out…read moreof her way to make sure we were helped in every way. They had everything I was looking for whatever wasn't available they did help find it online and order it for me. Even though we went at the busiest I've seen it everyone did their part to make everything great!

I normally don't write reviews but I had an uncomfortable experience at this store today, I walked…read morein and was greeted, as I was making my way to the men's section an associate asked me if I needed help. I let the associate know I was okay, although I had told the associate I was fine, they followed me throughout the store during my entire shopping experience and made me feel uncomfortable and discriminated. To management please do better this looks bad on your part.

Not sure if the store manager knows this but the staff closes the store early. Specifically today…read moreSept 14, I got there at 548pm go ahead and look at the cameras because there was 8 of us ready to spend money and they told us from the back of the store we closed. Their loss we all went to footlocker since they were open till 6pm on Sundays and purchased there

Took my money for a shoes I bought. NEVER sent confirmation. When I called they told me my shoes…read morewould be delivered in 2 days and apologized for the mix up. Next day emailed me saying my order wont be fulfilled. They'll waste your time, take your money, and tell you ANYTHING if you don't pay attention.

Me and my bf stopped by here the other day! It was so…read morebeautiful and clean. Dez was extremely helpful and kind. We will definitely be coming back!

This place is such a beautiful setup, artistic painting and sports memorabilia on the walls. As…read moreyou enter you will find cherry blossoms hanging from the ceiling, I mean this ain't your average shoe store. It is actually pretty amazing in terms of esthetics. The shoe selection is vast, with mostly hard to find and unique shoes. The value is fair for these "hard to get" items. Now for the bad part. I'm not sure what i can say about the service that hasn't already been said. They have many workers and security guards on the floor. They will not acknowledge you, not smile, and not ask you if you need assistance. In fact they will even look at you with disgust for being in there space. I'm not sure how this business model works, but I would never spend money in this place no matter how bad I want the unique selection of shoes. Hopefully the service will get better in future.

The best of the best, Super blessed by the conversations with the workers and the customer service…read morethey provided. Felt right at home at the shop. Julio, one of the Sales Associates made me want to come back on multiple occasions just to hang with him and do some shopping. If you are a fan of shoes not everyone can get their hands on easily in Los Angeles, Blends in DTLA is the place to be. :)

As I'm growing older, I see styles changing, yet these guys always have at least one pair I can…read moretake away with confidence. I'm not interested in keeping up with all the current trends as I've seen most of them come and go in the past. I wouldn't call myself old but finding a nice shop that feels relevant with a good vibe in service is a breath of fresh air. Each time I was in there, they showed interest in making sure I went away happy. Good lookin... Try them out.

I would like to give a 5 star rating to the young man that helped me today. I called at around…read more7:30pm to ask what time they close and for a specific type of sneaker. I still made my way to the store even tho he said they did not have that shoe in my daughters size. He went above and beyond when I arrived and started showing me other options and looking for sizes in the back. I wish I would of gotten his name, I was in such a hurry I just didn't pause to think. But to his manager I hope you read this, I am also a customer service manager and that kids attitude and disposition to help even when I was in such a hurry really has me now paused and thinking that the least I can do is write a nice review about him, I looked at my receipt and his name is not on it. All I saw was an employee number (663074) Hope that helps identify him. Thank you so much!! My daughter loved her Adidas!!!!

My husband and I took our girls back to school shopping a few weeks ago. The lady told us there was…read morea sale on socks for $5 so we picked up some sock with our shoes. We used a coupon and while ringing us up the lady failed to mention the socks would not be on sale with my coupon. I returned to the store after realizing this. I explained I wanted only the shoes with the coupon I had. They began the return and my coupon was not longer valid (the only reason I went to the store in the first place). They called the manager who said the coupon didn't work and her correction was to sign up with a different email (why would I do that?). So I said forget it and I asked for a full refund. I am a couple weeks out from this event. My original receipt (with the shoe purchase and overpriced socks) was emailed to me. They did the refund and I left without checking my email receipt and refund receipt (I'll never do that again!) Today I logged on to my account. My purchase was $93.57 they refunded me $77.89. I walked out with nothing but a terrible experience and was charged $15.68 for walking into the store. I will NEVER shop at this store again. I don't write reviews but this is insane. Poor customer service and charging me for nothing, just walking in.

Great company. Great products just overall a company I would invest by purchasing their products.read more

This location has a warehouse and regular stores. I have bought several pants and shirts from here…read moreover the years for my job. Great selection of cargo pants and prices can be high but they do have sales. Service is very good. Easy parking in lot.

Everything great selection employees were very nice great prices had exactly what I was looking forread more

Big, fully stocked store with clean, well-organized shelves, cabinets, and floors…read more Prices were a bit on the higher side, but that's no big deal. Customer service was nonexistent: no one greeted my family as we entered the store, even though there were no other customers at the register, and I couldn't find a single employee when I needed help with a couple of t-shirts. I'm sure employees were working in the store--I won't fault anyone for working hard and maybe being out of sight--but I do wish I had received some kind of service. I was ready to spend money there, but I ended up walking out empty-handed.