Warning: this business took over the original LeCharme Nail Salon using the same products and…read moreadvertisement of the old name. Some old staff are still there as well. New business management and new business name: Magnolia Nail Spa 4 The inside of the shop is still the same as old business Le Charme but it's not the same. Service and quality isn't the same under their old manager Ryan. I personally felt like it was a trap that they continue to use the LeCharme name and website when they had clearly changed. I was confused when I arrived and saw the name change but still gave them a chance as I had booked an appointment via Le Charme website and only had that day to get my nails done before going to a wedding on the West Coast. Also, even though I had an Spa Pedicure appointment for 10AM (opening time) I still had to wait. Other customers came in (either appt or walk in) and were seen first... they also had to call for more Nail technicians to come. I sat at the manicure station flipping through gel color templates waiting for Nail tech to see me. I already choose but waiting, at one point they had forgotten me until someone asked me what I wanted and I had to repeat myself again. I picked a spa pedicure treatment and selected gel as I heard gel last longer. It was my first time getting gel but I wanted to look my best for the wedding I'll be attending. I asked for paraffin wax for my feet and callus treatment. They were confused and said paraffin is already included in the spa package (I remember it is usually for heel only and I wanted for the entire feet) but they insisted it was included and for the entire feet, so I said okay and let them do their thing. Service was decent but my nail tech had rushed and missed a few spot. She didn't apply the polish carefully and throughly. It was like coloring your hair, they always leave a gap from the hairline so you can return for touchup. In my pic, you can see my toes didn't look as nice and pic was taken about 1.5-2hrs later (after appointment, I had quick lunch and went straight home). While I did enjoy the spa pedicure, because I wanted to pamper my feet, she was abit rough at times and rushed it. And no, she didn't apply paraffin wax to the entire feet; just the heel. I was willing to pay extra but they didn't do that. If you don't know, paraffin wax help rehydrate and trap in moisture and it's particularly effective for those who often get calluses to help in removing dead skin, and healing dry patches. It acts like a form of heat therapy and can help increase blood flow, relax muscles, and decrease joint stiffness. It can also minimize spasms and inflammation as well as treat sprains. When it was time to pay, I thought I would have to shell out more for everything as I didn't know what the actual cost would be. I wanted Spa Pedicure package with Gel Color. Callus Treatment $10, Gel pedicure $55 & Spa Pedicure $45. I had assumed they would charge abit extra for the Gel coloring ontop of the Spa Pedicure package. After I paid and walked out (no receipt was given to me and I had hope to take a pic of the bill but the total was present quickly to me and was out of my view) and walked down the street, the owner lady came out chasing me saying I needed to pay more. I follow back and she said something else was charged to me.. again wasn't able to see the bill and had to trust her word and paid more. I finally left and disappointed later on when I examined my feet at home. I think its time to find a new Nail Salon.

Came here for a spa pedicure and the experience was nothing less than relaxing. They took their…read moretime and I loved how clean the place is. Will definitely come back for a manicure next time!

I had a very disappointing and painful experience at this salon. The male technician who worked on…read moreme was extremely rough and careless while removing my gel polish. The drill slipped and cut into the skin around my nail, leaving me with an open wound. I asked multiple times for him to slow down because I felt burning from the drill, but he ignored me and continued, hurting me several more times. I eventually had to stop the service and ask the front desk to switch me to a different person. This should never happen nail services should be done carefully and safely.

I paid $100 for a hard gel set with a very minimal design, and unfortunately the pricing didn't…read morematch the service. The nail salon I normally go to charges $65 for hard gel with much more detailed, extensive designs, so this felt extremely overpriced for what I received. The work itself was fine, but nothing about the design or experience justified the extra $35. If you're someone who values detailed nail art or cost-to-quality balance, I'd recommend clarifying pricing upfront or comparing options before booking.

After walking by this salon for years, I decided to try it for a mani/pedi on December 18…read more The pedicure was uncomfortable. The technician repeatedly focused on the corner of one toenail that appeared completely fine, continuing to poke and cut at the area despite there being no visible issue. She also seemed visibly frustrated throughout the service, sucking her teeth in frustration as she went over this area again and again with the cuticle cutters, which added to the discomfort. Now, 6 days later, I'm experiencing pain and warmth in that toe, which makes me concerned that the excessive cutting has resulted in irritation and may have even caused an ingrown toenail -- not cool, very awkward & disappointing experience. Manicure: The manicure itself was acceptable, but the process felt inconsistent and unstructured. Each hand was treated differently, and tools--specifically the cuticle nipper--were not cleaned during the service, resulting in visible buildup of cuticle cuttings on the tool, which was unpleasant and concerning from a hygiene standpoint. Overall, this experience left me uncomfortable and disappointed, and I wouldn't return.

This is my go to spot in the neighborhood to get my nails done. The ladies are very detailed, and…read moredo an excellent job each time. I usually get SNS or gel nails done and my manicures last for weeks. The salon is very clean and nice. It's always a relaxing time coming here. You can call to make an appointment or walk in if it's not too busy. Definitely recommend if you're looking for a nail salon in the area!

5 stars I don't write reviews often, but my experience with…read moreTina today genuinely warrants a warning for anyone considering booking with her. I had what might be the most unpleasant nail appointment I've ever sat through. From the start, she was rushing, and not in a subtle way. When I politely asked her to ease up because she was hurting me, she barely grazed her glove and said "see? Doesn't hurt" -- completely dismissing what I was telling her about my own pain. She then continued at the same pace and pressure. Being heard was simply not on the agenda. The quality of the work matched the attitude. One of my nails had a visible thread of polish hanging off it, clearly about to crack, and when I pointed it out she told me she didn't know what I was talking about and couldn't see anything. I could see it. And sure enough, by the end of the same day, that nail had already cracked and was looking overgrown. Same-day results like that tell you everything you need to know. I paid good money to leave feeling dismissed, hurt, and with nails that were already failing before I got home. I'd strongly recommend requesting a different tech if you visit Latouie -- or doing your research before sitting down.

The last time I came here was 2013 and this place is STILL fantastic!…read more I booked two pedicures for my friend and I for Saturday morning at 11AM, and the place was already quite busy. My tech's name was Hebe and she was wonderful! She gave a great 10 minute massage that accompanied my upgrade green tea spa pedicure. She was very meticulous and took her time. I didn't have to micromanage her every step of the way and actually got to relax in my massage chair. My color was gel #269 which was a very lovely coral/ pinkish color perfect for spring. My legs are soft and my aching feet were massaged back to life. For $5, I opted to enroll in their membership program, which was the activation fee. I plan to come here more often and maybe even go back to trying gel manicures like I did years ago as a treat. Get your gift cards here for Mother's Day gentlemen!!!

I had a really disappointing experience at Lovely Rose Nail Spa and won't be returning…read more During my pedicure, my toenail was cut so short that it went past the skin. While doing my nails, the technician accidentally spilled clear gel polish all over my feet and didn't seem concerned about it. Throughout my manicure, she repeatedly squeezed my fingers so tightly that I told her multiple times she was hurting me, but nothing changed. The pricing was also inconsistent. I was initially told a nail design would cost $40, but after I declined, the price suddenly dropped to $10, which felt misleading. The worst part was that I was left with my hands under the UV lamp while my technician walked away to do someone else's pedicure. I was sitting there for several minutes, and the heat became so intense that I had to speak up because I couldn't keep my hands in the lamp any longer. She only returned after I complained I was going to leave. When I explained my negative experience to the man working there, he only asked about the clear gel on my feet and ignored the rest of my concerns. IT WAS CLEAR how can I show that? Overall, the customer service and attention to clients were very disappointing. I left feeling uncomfortable and unheard, and I can't recommend this salon based on my experience.

My sister and I went for pedicures and full sets. Well, we did not get the full sets. We walked in…read moreon a Saturday, so expected a wait, no bigge, but it was the worst pedi ever. First, we were GIVEN basic pedicures, not an option to choose a spa pedicure and asked to select a scent like most places. But the guest next to me was given an option. The guy attempted to be very meticulous on painting my toes, but ultimately, he took forever for a barely decent job and he didn't paint all of my pinky toe nails, and I was left with most of the paraffin wax still on my shoes and feet. I had to take one of the tools and remove the excess lotipn from nail bed and under the nails to show him what he missed! They did such a bad job that they didn't charge me for my pedi. We went elsewhere for nails. They had several clientele that seemed to be regulars so it seems as they cater more towards appointments than walk-ins. Won't be back there.

You will find no better place to get your nails done. I miss this place! I miss the pampering!…read more I came here for years (before moving to WA State) and saw Cindy. Nothing can compare even though I've paid much more where I currently live to get 1/4 of what they did in Brooklyn. I usually got a mani, fancy pedi with aromatherapy creams/scrubs, etc. and my eybrows done. I was so happy when I went to NY last year and could just sit back kowning that I was going to be taken care of! Miss you all.

Much better options in Bay Ridge for me. I was going to a party needed a manicure. The lady did a…read moregreat job! When leaving they do unnecessary touching to my shirt, arms and leg to rush me out the door. I was absolutely leaving at a good speed too! Great location and the place appeared clean and it was crowded. Will not Go Back at All!

Annie did such a beautiful job on my Gel-x!…read more I specifically was searching for a place that not only does gel-x but uses Apres gel-x tips. I'm a nail technician myself who specializes in only gel-x based in LA so of course I was searching for a nail salon that gave me the same quality work that I provide to my own clients. I got a simple deep French done by Annie, she was very gentle in removing my previous gel-x which I was worried about because I know some technicians work fast and end up burning client with the drill. She was great! I didn't feel the drill heat up at all. Overall extremely happy with my experience here and happy with how my nails came out(: Highly recommend Annie for beautiful gel-x!!! I also got a pedicure by Yoyo, she was also great and my toes look great!

I would not recommend coming here for a gel pedicure. The technician rushed through my service, and…read moreunfortunately, she cut my toe skin deeply enough to leave an open cut. I had already told her not to cut too much, but she replied, "You have too much dead skin. Are you sure you don't want me to cut it?" There was no apology afterward. She also rushed through the polish because other customers were waiting. The result was a sloppy paint job with visible missing spots that I'll probably need to repaint soon. You can see the uneven coverage in the photo. The gel pedicure is cheaper than many other places, but honestly, it's not worth saving a few dollars if you end up with an open cut and a poor-quality pedicure. An open wound also creates an unnecessary risk of infection. The area when she cut is still red and sore the next day. This experience really felt like you get what you pay for. I would rather pay more somewhere that takes the time to do the job carefully and safely.

I've been coming here since December of last year. The first person I had was great. Unfortunately,…read moreshe seems to have disappeared because I've never saw her again. The person I've had most frequently since is pretty good and seems she has gotten more comfortable. I came this past weekend and got a different girl, it appeared she was in training mode. There was another much younger girl who sat next to her and watched-- it was a little uncomfortable because she kept staring at me, but obviously I couldn't understand what they were talking about. She kinda moved very quickly and felt she could have spent a little more time. Once I was done, she attempted to charge me $5 more than the usual rate, I objected. The lady next to me tried to justify but the manager who knows I come regularly said something and they corrected the amount. I am contemplating going back to Lina's across the street due to this. Also, I brought my daughter and I was told I was charged too much for what she requested. . .

Used to be good, not anymore. Left with all my fingers in pain with wounding... & it took 3 hours…read morejust for a full set.