I'm here for a quick pedicure and this place was close to my house. The ambience and interior design is what caught my attention.
I was welcomed by one of the staff and guided to my pedicure chair. Another staff, Amy came to me and did my pedicure. I wish I can give this place 0 stars.. I came here with 40 minutes till closing. I asked politely if there was enough time to do a pedicure. They could've easily said no, not enough time but they insisted I came in.
When it was time to do my pedicure, Amy tried to sell me other packages. That didn't bother me as majority of the places do the same thing. What bother me was she rushed through my pedicure!! She was about to clean my toes with gloves she used with the previous customer. I immediately asked her to use new gloves. She didn't immediately took off her old gloves and changed into new gloves. Then She started rubbing base coat on my toes really quickly. She didn't even paint it!! She only did one coat on my toes and two coats on my big toes. She ended with again, rubbing top coat on my toes and not painting it. In the beginning she was nice but she stopped being that smiley and welcoming person after I asked her to add an extra coat. After the pedicure, she guided me to the drying table where she threw my shoe on the floor!! I didn't ask you to take my shoes to begin with! Sorry you felt you need to hold my shoes!
Not only that, during the pedicure she asked me where I was from and such. Then began to make racial statements on how Koreans have smaller eyes and I had big eyes. Now, I'm not Korean but I found it very uncomfortable and offensive.
When paying, she let me know it was $20 for regular pedicure with 50cents tips. I said that's fine. She came back and stood there while I was about to write tips down. All of a sudden she said cash would be better for tips. I said I don't have any cash. She didn't say anything but stared at my paper but I can see she was getting angry. I continued to say I don't have any cash, but I can put a little more on the tips if it's the government tax you're worried about. She didn't say anything for awhile and her face turned really angry. I just stared at her she finally said ok. Reminder: It's not necessary for me to give her tips. I ended up giving her $5 tips.
I didn't finish drying my nails and she already left angrily. If she didn't want to do my pedicure, she should've have said something.
The rest of the staff attended me and put quick dry on my toes to let it dry faster since I was wearing close toed shoes. My toes weren't dry enough and they still let me leave. I walked home for a block and my big toes are both ruined!! I'm fixing it at home but I'm really annoyed they treated me like that. They could've easily said we're closing, no more customers.
I don't want to ruin other people's business but I definitely don't recommend this place to anymore. If you must come here, remember to bring cash for tips. read more