First let me say staff was super friendly. The gentleman doing the breakfast was super nice. But…read morewhen we checked in they informed us they now charge for parking. They had no written or documentation of this when we reserved our room. We have stayed here once before. And we're never charged this. Rooms are clean but the tub drained so slow that you had to wait before the next person could shower. The beds were so lumpy and uncomfortable also. The only reason we are giving 3 stars is do to the friendly staff. Also we spent the night and morning listening to all the doors slamming shut. They need to fix this because people don't care to be quiet.

Overall good experience minus the one MAJOR thing that was out of their control. The hotel is big,…read morein newer condition than most BWs, bfast was great, location is PERFECT for Canyons, Arches, and the cute downtown. The staff was super friendly (as I've experienced with most BWs) and we felt very comfortable and safe. Didn't love the tile flooring, but figured thats due to the sandy location. I would 100% recommend staying here....however my lesson learned/PRO TIP moving forward in booking any hotel is to ask for a non connecting room and/or to not be next to anyone. We had a connecting room with a dude, let's call him "Ralph," who came in REAL hot around 1030 PM amd proceeded to spend the next hour moaning right next to our door. We didn't know if he was having sex or pooping until he began to violently throw up. We tried to drown it out with the AC, but ended up calling the front desk to switch rooms. They were so accommodating and even tried to check on Ralph (lesson learned drinking and dehydration is a real thing). Moral of this short blib- walls are thin and I am a light sleeper. The hotel handled the situation perfectly... but from now on I will be requesting to be tucked away in a solo room away from the wild ones :)

An incredibly spacious and beautiful suite with tons of amenities: full fridge with freezer, stove,…read moresink, microwave, dishwasher, couch, table, big closet, and roomy shower. The parking is covered so your car doesn't bake in the desert sun. The only downside was the size of the hotel and it was a VERY long walk from the elevators to our room, and the twisty halls are confusing. We stayed in room 202 and elevator starts you at 250! Breakfast was mundane and nearly identical to the lower end of the Hilton chains (e.g., a Hampton). This luxury comes at a steep cost, and was over $500 for a single night.

Overall, it was a good stay, but there were a few things that would make it even better. A list of…read morepros and cons Pros -location is in the center of downtown -free underground parking -spacious room ( Huge!) -laminate hardwood floor -kitchenette and fridge ( a bit noisy at night but lower the temp) -laundry machine was new Cons -smelly bathroom (fan above was letting in some fowl scents) -stinky oily smelling pillows and sheets -fridge is loud, white noise humming at night and no problem when super tired after a long day

as a recent hilton time share owner my wife and i traveled to moab az. wow, we had a great time not…read morejust the off-road enjoyment but the stay at this hotel by hilton, i guarantee rebecca won't disappoint your stay. thanks rebecca, steve & patricia c.

My recommendation is based on its location.. perfect spot to walk into town or try the food truck…read morepark. Restaurant & reception staffs all very nice & helpful. Meals presented nicely , decent portions. The housekeeping needs some work.. light bulb out( on check in--nobody puts lights on when preparing a room?), to their credit they immediately sent someone up. The TV console & bathroom shelves were loaded in dust.. again called.. they came right up.. but again setting a room up ? Their policy apparently is not to clean your room till after 2 days post check in.. found that out looking for extra towels.

This place is truly an oasis in the middle of the desert. Everything was lovely from the staff…read moreinteractions, the quality of the townhome, the grounds, the pool, and especially the beautiful meadow with natural springs water to cool off, play, and rest. I highly recommend it for families who want a balance of hiking and sight-seeing at Arches National Park and downtime for the whole family. The other guests were from every part of the world making this destination such a charming experience all around. We traveled with kids with special needs and their grandfather--and all had a fabulous time. The staff were accommodating when we had to change our reservations due to an unexpected hospitalization. Can't say enough positive things about it.

This is a fabulous stay! The grounds are beautiful, relaxing, and well maintained. The townhouse…read morewas roomy (there were 2 couples), comfortable and well appointed. And the staff was very friendly. Would highly recommend. The proximity to the parks is a big plus also. (The only downside was the loud AC unit, but we'd still stay here again.)

Will return. Hampton…read moreis part of Hilton group, locates at the edge of the town. It has cookies ready for the guests in the late afternoon, apples are the constant in the lobby. They have a tiny pool and a weak jacuzzi on the ground in the back, outdoor. Laundry room is on the ground level, $3 per load. The gift of bottled water and notebook, not sure it's for our tour or for everyone - I love the notebook. My current notebook for bridge has few pages left, so this would be a prefect replacement. The bathroom is decent, so is the room. The door is heavy - especially in light of our previous hotel in SLC that doesn't even close. Plenty of outlet and USB ports.

Nice clean. Great location close to restaurants and arches. Staff very helpful. Recommend great…read morestay.

Spent 2 nights at this hotel. The first night, prior to a 6 day rafting trip through Desolation…read moreCanyon, the second after our return. This hotel is EXTREMELY overrated. 1. Both rooms were tired and dirty. 2. The room on the second night was outfitted with USED toiletries -- half empty shampoo and conditioner bottles. 3. The front desk staff provided inaccurate information regarding the cost operate the washers and dryers. 4. The bathrooms are awkwardly configured. 5. The parking lot is tricky to navigate, especially towards the rear of the hotel. There have to be cleaner and nicer hotel rooms in Moab for $235 per night.

Mert and Damla will make you the best Turkish coffee you've ever tasted! This place is magic and…read moreyou feel at home. They have very friendly cat named Sonoma, give her pets for us

Loved this hotel for its cleanliness, location, and wonderful breakfast. Vegan sausage! Tons of…read moretoppings for oatmeal and yogurt! Great job.

Love this hotel and all of the staff here so much! We were planning a small wedding in the park and…read morewanted to do the reception here. The manager Rachelle was amazing to work with in getting everything booked for the reception as well as getting us booked (and upgraded) for our room! We stayed in one of the casitas and I don't know if I could do a regular room after that. The staff was also so amazing with helping for everything we needed for the event. They also offer free breakfast in the morning. The breakfast is your typical hotel breakfast but surprisingly the coffee is actually really good! A few other things about the hotel: pool and hot tub area is really nice and big with a fireplace. The gym is decent, they have a few treadmills, cable and free weights. Pet friendly as well!

This property provides exceptional value when staying in Moab, it is quite a value. The rooms are…read moremodest in size but have everything you need including an exceptional shower set up. It's quiet and near everything in Moab

This place is shit hole! Dirty floors. Hole in the wall for the tub fixture. Paint coming off on…read moreall the bathroom fixture's. The check-in is at a hotel down the street. WTF..

The Fairfield Inn & Suites is just outside of town and definitely not walking distance to the main…read moretown in Moab. It's a short drive into town, but you will have to find parking in town, etc. The rooms are quite spacious as there is a separate sitting area with a couch, coffee table and desk, and the room is large enough to have two TVs (but you should be watching the same thing since the areas open up to each other). Breakfast in the lobby can be hectic as everybody is rushing to get out to Arches. I appreciate that they try to mix things up so you don't have the same proteins every day. They also have the standard selections: make-your-own waffles, oatmeal, greek yogurt + toppings, eggs, meat protein, breads (English muffins, bagels, slices of bread), peanut butter, jelly, cereals, etc. The hotel can be a bit loud as the pool closes to kids at 10p but is still open for adults until 11p, and our room faced the pool. There are no restaurants on premises but you can order room service from the Springhill Suites. There are other shared services with the Springhill Suites including a shared pool. The location is excellent for Arches - only about a 5 minute drive away.

This place is amazing! We loved it here! The front desk clerk, Red, was an absolute pleasure…read moremeeting and was so very helpful in telling us about the area! The very best ever front desk employee we have ever had the pleasure of meeting in alllll of our years traveling! Red is a GEM!!! Hotel is very clean, pools and hot tubs are amazing! Breakfast was good, one breakfast attendant was rather rude and we could hear her yelling back in the kitchen. I hope she has better days. BUT this place is amazing with amazing staff, especially Red!!

This is an amazing old but new motel. It apparently been here forever but looks like it's been…read moreremodeled. I spent 4 days here and I'm glad I did. The rooms are spotless. Honestly the whole property is. Everyone who works there is really nice. Check in and out was super easy. The pool is nice while I did laundry. Did I tell you they have a laundry facility?!? I love this place. And it's in the perfect location to walk everywhere. It also backs up to the Moab diner which is really good. Don't sleep on this place. Its that nice and perfect location.

Do not look any further - book Moab Rustic Inn. I would choose Moab Rustic Inn over any chain, any…read moreother location in Moab. Every inch of this property is clean - room was immaculate, benches outside were clean, front lobby pristine. Gentleman at the desk at check in was kind, helpful and efficient. Any future travel to Moab - my business will be at Moab Rustic Inn.