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Vivint

1.0 (1 review)
Open • 7:00 am - 12:00 AM (Next day)

Services - Vivint

Security system installation

Security monitoring services

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Value City Furniture - Charthouse

Value City Furniture

(20 reviews)

$$$

My mother and I have purchased more than a few items from the store (due to a house fire) and it…read morewasn't a bad experience at all. BUT, recently I went back to get a bed that I HAD to have and found they were moving to a different location, so I wanted to purchase the floor model. I called and spoke to my sales person (whom I love) letting her know that I am interested and ask what I would need to do. She let me know that I could not purchase the bed until after the 1st of the year. I was ok with that but kept in contact so that she would know I was serious. She gave me several times to call back so that she could check with the manager to find out pricing and when I could actually take the bed. The day comes to get the price and they've SOLD THE BED! What, what do you mean. I could have spit nails! You told me to call back, you said I had to wait on a manager. I was so angry, disgusted, pissed, and let down. I have call you all for a month straight and you sell the bed AFTER I REPEATEDLY told you I wanted it! I stated to call back up there and ask for a manager (because the manager was who my sales person was waiting on and who knew someone wanted to buy it) but I thought, Ill just go spend my money someplace else. In good conscience why would the manager sell the item knowing someone had been asking about it for weeks?!?!? At the VERY least they could have contacted me (because they had my #) to see if I was still interested. Terrible service!!!!!!!!!!!!!!!!!!! **I wont give them 1 star because the past experience was better, ill admit. But for good reason, we spent thousands of dollars replacing 3 bedrooms worth of furniture, mattresses and all, so I would suspect that they would be at least "fake" nice!

I as well wish that I could give this establishment zero stars.But unfortunately that is not an…read moreoption. It is very, very sad to me that in the day when we works so hard for money, that doesn't go very far at all and then to choose to spend it with this establishment and then be treated with such total and gross disrespect does not make any sense at all. If I were as evil as the manager was to me. I would say, I hope this business goes out of business.But that would put a lot of people out of work, and that would not be good. I manage an establishment with 20 employees and if I ever heard one of my employees talk to any customer or not make it right for any customer. I would unfortunately have to do some corrective action in a possible separation. To employ somebody who literally talks to People with blatant disrespect, literally waiting until you close your mouth so they can jump on top of you has to have the last word unwilling to do absolutely anything to help you is absolutely ridiculous. I will never in my lifetime. Go back to the store and anybody that I know that wants to buy furniture. I will make sure that they stay far far. Far away from this store. I will also be trying to see what I can do to seek some. Type of legal action. Because none of the things that I was told after purchase and receiving damaged furniture was disclosed to me at the time of sale or during my shopping experience. However, the sales guy was great. Unfortunately, like a previous reviewer, said, once you sign the papers, it's no longer an issue for them. Never again.You got me once, but you won't get me twice.

Welsch Heating & Cooling - Welsch Staff

Welsch Heating & Cooling

(30 reviews)

So, let's start with a 'complaint', the AC they installed in June stopped working. I put complaint…read morein quotes though, because a problem is less important than the service, at around 7 I sent them a service request through their site, 7:30 I got a call telling me they'd have a tech out between 9 and 12. Yes, that fast without me requesting emergency service. And they had already had looked up my account and knew that this is a warranty job. Seriously, I thought the install was well done, 2 man crew, and maybe 8 hours, a very well organized job. Seriously, you need AC or heat work, call them, you won't regret it.

I have been using Welch for approximately 5 years now. I had left my previous company due to…read moremanagement changeover and merging with another company. A neighbor recommended Welsch to me and I could not be more satisfied . I have a big home with 3 air conditioners and 3 furnaces, so I rely on them to keep working. Colin is our service person, and he is "the bomb". He is always on time, extremely good at what he does, very very thorough, and respectful to not only my husband and I, but treats my house respectfully also. I have one unit in the attic, and he never complains about crawling up that ladder in the heat to check it out. My pricing is a bit more due to the number of units I have, but the quality of service and respect is so worth it. The office staff is very organized also, and always kind /nice when scheduling or troubleshooting a problem.

Ashley Store

Ashley Store

(92 reviews)

$$

I left a review of Ashley stores furniture very negatively the other day because on the phone I was…read moregetting nowhere but a day later a supervisor from Ashley called me and they went above and beyond to make sure that my problem was rectified and this morning, a young man came and took care of the problem with my furniture and it looks as good as new so I must say Ashley stepped up to the plate and hit a home run so I take back my review from before please shop at Ashley furniture stores

After just over two years owning a love seat purchased from Ashley furniture in Edwardsville, IL…read morethe control panel stopped working. I called the Edwardsville store to see if someone could come out and fix the problem. No one ever answered the phone so i was connected with some other person. She took my complaint and made a claim and or repair order. The next day i received an email asking the same questions the customer service lady asked. After i responded to the email, i waited three day and never received a reply. I called the Edwardsville store again and again got no answer. Again was connected to a customer service person. After about 5 minutes she came back on the phone and said that i did not purchase an extended warranty for the furniture and they will not come out and fix the love seat. I told the customer service person that i would gladly pay to have someone come out and fix the love seat. She stated that it is out of manufacture warranty and their was nothing further she can do. She did state that she was going to contact upper management about my problem. What a joke Ashley furniture is!!!! They will never receive business from me again!!! Dont buy from Ashley, they dont stand behind their product even if you are willing to pay to have something fixed!!! I have seen several 1 star reviews about Ashley furniture and now i understand why. If i could give them 0 stars i would!!

Vivint - securitysystems - Updated November 2026

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