Vivax warranty is fantastic. May 22, 2023 I contacted Vivax Pros because I had one of the window trim boards lifting due to some water. Today, Dylan, the Warranty Manager, came by at 8 AM and looked at it, and walked around the house to ascertain any other issues. He found a place to touch up the bottom of the garage door in the back. He arranged for Able, his painter to come back later this afternoon which he did. He repaired and painted the window framing board and the bottom of the door. Took him about 15 minutes. Can't speak highly enough about this company and it's warranty. I have a nine year warranty on the workmanship and painting. Will definitely use them when it is time to paint again.
Vivax Pros Painting is truly a professional painting company. When I wanted to paint my two story house I got four bids and while Vivax was a bit higher, it was still a fair price. But the references and recommendations were what sold me. I was not disappointed. They are exceptional from the bidding process which included Lindsay Luchette coming out and spending an hour reviewing the paint project including the necessary repairs and giving me the option to have someone else do the repairs or have Vivax do the repairs, like replacing wood.
Great communication is one of the trademarks of this company. We were assigned a project coordinator, Molly Dignan, who regularly sent updates with dates and time for the HOA approval, the woodwork walk through, the actual woodwork, the power pressure wash of the house, and the exterior prep and paint. The woodwork manager was Tanner Horan who was in touch via email (my preference) on dates and time. The paint manager, Brett Allenbach touched base three days before the paint crew led by Benny, arrived.
The first day of the paint project, Benny and a crew of four arrived to prep the house by caulking and taping the windows. They also began painting the body of the house. The second day they did the remainder of the body, and the trim. The third day, morning only, Benny and his helper finished up with the details. Brett came and walked around the house finding places for small touch ups that even I didn't catch. Then Brett, Benny and I walked around the house inspecting it again.
From start-the initial cost estimate-to the finish Vivax personnel were professional and polite. Vivax did what they said they would do-they upheld their contract.
Another reason for me selecting Vivax was their 9 year warranty on paint. They will come out to fix it, no questions asked. I believe them. Benny and his crew were fantastic, arriving on time and leaving at 5 pm, having cleaned the premises of paint and ladders. Yes, I highly recommend Vivax Pros. read more