We had our home painted by Vivax this past season and the entire process was amazing! It's hard to find companies these days that offer great customer service and actually do exactly what they say they are going to do. Everyone that we interacted with throughout the process was friendly and extremely helpful. Our Project Planner was very informative and helpful. He assisted us with recommending colors, and even gave us some advice on how we could save some money by slightly altering the color scheme of how the trim was painted. Next, when we met Seth, our Project Manager, to coordinate the project everything went smoothly. He pointed out a handful of things that they were going to do and a few areas that they were going to give some extra love to. Specifically we had one area that had a ton of nail holes that the previous painter did not caulk and fill. Seth also pointed out that they were going to paint the underside of the first few rows of siding too. Our house was painted in a matter of days and looks awesome! There was no mess left by the paint crew and they were professional and efficient. There were no up front deposits or contracts on the back of a business card. We did not have to pay a penny until the job was complete and we were happy. A truly professional and respectable company! After receiving the payment Seth even helped us with recommending paint colors for the interior of our house even though we were going to be painting the inside ourselves. It was worth paying a little more to have the peace of mind of a 4-year warranty and for the exception customer service. The warranty says their are no strings attached and coming from a company like Vivax I believe it. As a side note, our neighbors painted their house on their own and it took them over 2 weeks, does not look as good as ours and they said they had to use their vacation time from work. Our house took three days and we got to enjoy our weekends. Our neighbors said next time they are going to have it professionally done. Great job Vivax! read more

Our experience with Vivax Pros was exemplary from start to finish...from our initial meeting with Robbie Lynch, working with Project Managers Gerardo Villalon (wood) and Jessica Dietz (paint) to the work by the prep and painting crews and their foreman Antonio. Process was well-organized and easy, extensive communication, timeline was as promised (even with some rain), all were highly professional and respectful, accommodated our need to have access to the backyard for our new puppy, quality of the work was excellent. At final walk-through, Jessica was as picky as we were in identifying the last touch-ups needed. We didn't pay a cent until after the project was completed to our satisfaction. Price was fair for the work done. We chose Vivax primarily for the extensive prep work they do prior to painting and their excellent warranty. We are absolutely delighted with their work and their customer service. Our house looks beautiful! read more

Overall we are pleased with the outcome. The reason that I am giving them a 4 star instead of a 5 star is because of the mess that was left behind. In my opinion good housekeeping plays an essential role in any successful painting/construction business. The project manager offered to come back in a couple of days to clean up, but after a several day project we did not want to wait a couple more days to have our privacy back. But I would recommend their services to friends and family. read more

I actually would have considered Vivax Pros after working with them when I was a property manager, however if a company cannot follow the basic rules of posted covenant controlled communities then they are not to be trusted. My neighborhood clearly states that ALL solicitors must have a letter from our HOA before they are allowed to solicit business. About 2 weeks ago I told a representative to leave the subdivision and today their rep named Nick told be to go ahead and call the BBB he did not care. I called Vivax corporate office and spoke to marketing. read more

From start to finish, with very few hiccups, this company is the real deal. VivaxPros are Colorado only, family owned, read reviews and impressed with BBB Torch Awards. After 3-bids submitted, VivaxPros was selected for a community project I live in. They provided separate estimates so the HOA BOD could make a solid decision which projects to accomplish. Project consisted of painting of Limited Common Elements (LCE) a house and garage, replaced shutters, installed gutters and stained 4-decks. All VivaxPros staff members involved, with this project, were nothing but very professional, having the highest degree accommodating, aimed to please and to provide complete satisfaction. read more

I had my house exterior painted in August 2011 by Vivax Pros. At the time I bought two coats because my location at the base of the mountains means my house can get hit by a lot of wind and weather. Their standard warranty at the time was 4 years, which is good, but I went ahead and bought their 7 year warranty. They did an outstanding job of painting my home and I was very satisfied with the results. It looked great. This month...and here we are, five years later...I had some paint peeling on my porch railings from all that weather, and also there was a small area on one of my garage doors where the paint had come off. I contacted Vivax Pros. They had their warranty manager come out, and he walked around the house with me and looked everything over, and then he sent a painter out to take care of those spots I mentioned. Well, here is how it turned out: they did a fine job of painting the problem spots on the porch and the garage doors, but they only painting in the affected areas. It turned out not looking that good because after five years the color of the paint had faded, so the spot on the garage door and the spots on the porch kind of stood out like a sore thumb. So, it looked good, but not in a good way, if you know what I mean. Their Warranty Director sent me an email saying they had finished the work and were closing out the warranty request and it was very polite and nice. I replied and told them about how it looked good but not in a good way because of the problem I mentioned in the last paragraph. I received an email from her saying thanks for the candid feedback and that she would pass it on to the Warranty Manager. He emailed me and simply asked the exact numbers for the paint colors to make sure he got it right. I sent him the numbers. They made an appointment for the painter to come out and he did come out and painted my entire front porch railings and everything, and then he not only painted the one garage door, but painted both my garage doors! The results were fantastic! It looked wonderful. I got to talk to the painter for a bit and was impressed with his affability, his professionalism, and the excellent job he did. To sum it up: I highly recommend Vivax Pros for painting your house! Not only do they do a great job, but they are very pleasant, very professional, and they stand behind their work. They make customer service a top priority. If you are not happy, they will bend over backwards to make sure they make it right for you. As far as I am concerned, we see too little of that in this industry, so I am happy to be able to let you know that there is a company like Vivax Pros out there that is not only top notch with their work, but is also top notch with their customer service and warrantys! They are a breath of fresh air. read more

I recently wrote a scathing review of this business. I can't edit that, so I'm writing this to provide an accurate reflection of my experience with this business. In the end, I am very happy with Vivax Pros and the service they provided. I would recommend them to friends and to readers of this review. I gave them 4 stars rather than 5 because of the frustrations along the way. I think they are having an unusually busy summer of painting. Most importantly, when it was clear that I was a dissatisfied customer, they did everything they could to make it right, which is admirable for any business. I appreciate and am impressed by that level of service! They really do pride themselves in work well done and kept at it until I was satisfied. It's also worth noting that the work came with a nine year guarantee. I hope I never have to use it, but it's good to know it's there. The quoted price was very reasonable compared to competitors as well. read more

We hired Vivax Pros to paint the outside of our home. Very professional from start to finish! We couldn't be happier! Had great communication throughout the entire process. read more

Eric made the required fixes in a very timely fashion so I upgraded me review to five stars. Thanks Eric!

In my initial conversations with the Vivax rep I was told that the cost to me would not be more than $5000 (my deductible) out of pocket--probably less. I was told that Vivax would take whatever the insurance company pays for the work, plus my deductible. Later on, when I needed help interpreting the insurance company statement of the claim, I had a call with a Vivax rep who again reassured me that what it all added up to was that I was responsible for $5000 less payment for fence and paint damage (that insurance paid at a depreciated because we weren't fixing them). So I was going to pay around $3,200-3,500 total. No one ever explained to me what unrecoverable depreciation is or mentioned its affect on the bottom line until Jamaya explained the final bill. That bill had me owing over $10,000 because the insurance company didn't pay for something called "unrecoverable depreciation". I want to be fair. I realize that I am legally responsible for my relationship with my insurance company and that I should have asked them for an explanation of their statement. I asked Vivax people instead because they had told me that they were experts at dealing with insurance companies and would handle everything. That was my mistake. On the other hand, I received a clear and consistent promise from Vivax as to the out of pocket cost of the job. I do not think that I was intentionally misled. I do think that the information and advice I was given was a big mistake on their part. I agreed to a transaction with them based on a misleading presentation of the cost to me. I think that the ethical thing for them to do is to stand behind thier statements to me and absorb the cost of the unrecoverable depreciation. I have thought hard on this, and asked myself what I would do in this situation. That is what I would do. When I talked to the owner of the company about this, he agreed that a promise was made and he was not going to keep it. He said that there had been "a training issue that has since been addressed". He took $1,750 off the bill, leaving me paying $7813 instead of the amount that I was told the job would cost me--around $3200-3600. I know I should not have been so trusting, but I think that a business can make good money and still stand behind their promises. Why should I pay for Vivax's "training issue"? You judge whether you want to do business with Vivax. They do good work. My experience is that they are ethical if it doesn't affect the bottom line too much. read more

They are very professional. They were on time for everything. The quality of their work and customer service were great! We had a few issues and they corrected them right away. read more

Whole home exterior paint job. Mediocre paint job at best. These guys pride themselves on how fast they can paint a house. This is not a good sign. To start the "power wash" was really bad. This of course led to problems later. If you decide to go with this company I'd recommend that you clean and caulk all windows / siding / nail holes etc. yourself. They will not strip old caulk. In their haste their caulking was really bad. Large gaps left I unfilled, nail hole pockets still noticeable with an occasional dob of caulk protruding (think small Hershey Kiss) where they didn't smooth the caulking out. On to the paint. Sherwin Williams Resilience, good quality no problems there. The areas that were spayed turned out really good. Nice even coat etc., except they dirty window sills (remember the poor power wash). I can understand that the power wash can't get to the upper windows however the painters didn't even make a effort to brush off the dirt and debris. They just painted over it. Looks bad. I didn't notice these during the final walk because they were top floor windows. Another blatant WTF moment was when I asked the "lead"painter (the Vivex rep / POC was not at the house) about his brush. The brush he was using on the windows and front door was so caked with paint that it had become basically a spatula. I've painted a lot of interior spaces over the past 30 years and I was appalled at this. Take some pride in your work gentlemen. Take care of your equipment and take your time to do it right the first time. 2.5 stars. Mediocre job at best. read more

Most expensive, but one of the worst out there. Save your Money and hire someone better! Bad lines, paint drips everywhere, and no recourse.

Found a missed spot from a paint job this summer. Contacted Vivax and with in a day Charli and Diego were out to touch it up! thank you for the continued great service. read more

Meant to post this review sooner. Vivax painted my house last Summer and did a nice job. Price was reasonable for this area. There were a few spots that needed some touch up work afterwards and the project manager, Stinnet, came out and did the work himself. He was very accommodating and came out when it was convenient for me. Id recommend Vivax. Ask for Stinnet if you can he is a great project manager. read more

I cannot say enough about this Colorado company and how great they were to work with! It went smoothly from start to finish. They're very thorough as you go through all the steps from the quote to the final walk around of the house after the painting is complete. I've never seen a warranty as complete as theirs. If anything gets chipped or is out of place they're there with no questions asked. Cruz and his family painted my house and they did an excellent job! He was so proud to be working with his wife and two sons. They were so friendly and made sure that everything was perfect. Thank you Vivax, I will spread the word! Erin W. read more

Do not use this company. They will hard sell you on the front end, do "so-so" job, but not follow up to their promise of fixing issues post job. We had our house painted less than 2 years ago and the paint is already peeling off. The only thing they offered is to come out and bid the whole house again. Unbelievable! These folks are scam artists! Use some other company. Do not use Vivax Pros. read more

August 30, 2017 Vivax Pros Complaint Update from 7/22/2017: Today, August 30, 2017 marks 60 days from what I called my Vivax Pros paint job "disaster" ! (It should be noted; I also use "VPs" as an acronym for the same.) Following the posting of my experience on YELP, I received a call from one of the owners of the company whose name is "Logan". As Logan was quite willing to listen to all I had to say and resolve each complaint, I agreed to temporarily take down my YELP comments while waiting for a "complete" resolve as promised by Logan. Many of you may remember me by my then description of VPs services as "wham bam, thank you ma'am!" - This is an update of that 'bad" experience. With weathering and hail storms for over thirteen years, my home was in desperate need of a painting uplift. I had received a flyer on my door from Vivax Pros and followed up on that flyer by making a few inquiries and phone calls into their services, reputation, rates and the quality of VP's finished product. Though the inquiries and comparisons showed VPs prices to be more expensive. Following my questions and the answers received, I chose Vivax Pros because I was impressed with the advertising and promise of guarantee as well as the empathy, concern and great customer service from my initial contact, Brittany. As I stated earlier this an "update" and for those "competitors" and "haters" of Vivax Pros, (such as I after the 30th of June), you are going to be disappointed because I am now "THRILLED" with the outcome of my newly painted home!! I feel PROUD AND HAPPY to drive up into my driveway knowing this "beauty" is MY home! ALL of my neighbors have complimented me on the appearance of my home, the excellence of the work and the beauty it provides within the neighborhood. Compliments, even from the neighbor who called the HOA, stating the previous color was the same as his, though it was not and it was also approved by the HOA. This fantastic and newly found "I feel good" experience with Vivax Pros is due to the committed efforts of excellence through its Management Team (Logan) and project Manager Skylan. I have provided several references to contact Vivax Pros as the Guarantee is the REAL DEAL and worth the extra money paid to have it! As with any conflict resolution, it's all about communication. During the process to resolve my issues with Vivax Pros and their commitment to "get it right", I was refunded every dime. Logan, Skylan and I cleaned the slate and started right at the beginning as though it was the first time I called for the work to be done. I would like to acknowledge Skylan, the project manager. With other companies, when a problematic issue exists, someone else other than the original manager is usually sent in to override, negotiate or take care of the situation. I give Skylan a tremendous amount of credit for being forthright and accountable for the outcome and "all issues" with the job. Skylan, stepped forward, and fixed every problem I had with the previous sub-contractors that were hired by VPs. We both admitted there were elements in the project that could have been handled better and Skylan, actually exceeded all expectations in getting those fixed. He was determined to make everything right and HE DID! For future customers, one critical thing I learned through this process is this: * Do not make your project a rush job. * Take the time, plan for a few extra days in case of weather changes, * Make one or two selections of paint schemes, * and most importantly, actually test the paint and how it appears ON THE HOUSE, the reflection of the sun can make a huge difference. This job was to be completed prior to the 4th of July Holiday - Everyone was in a hurry to get it done and out of the way, in order to get the Holiday weekend on. As such, we all disregarded the old saying: - HASTE MAKES WASTE! Lesson learned by all - Take the time to get it right the first time! Thank you Vivax Pros (Logan, Skylan and the 2nd paint team) for a job well done! Linda D. read more

I find it troublesome how many people work for this company who do not have anything to do directly with the painting of the house. There is the marketer, the salesperson, then all the teams of people "at the office" who are supposed to oversee the job. This resulted in miscommunication, confusion, and ultimately I fear the contract laborers who actually painted the house on ladders in the sun were not paid near enough. We were sold on Vivax because of all the prep work that was promised. This would not have happened if we were not frequently checking on their work and demanding the precision that was promised. The project manager did not inspect the prep work before painting began. Then he left the company before painting was complete! At one point one whole face of the house was painted the wrong color - due to lack of communication - and had to be redone. The actual painters were hardworking and willing to retouch all the areas we pointed out, but as I said, probably way under-compensated. I urge you to work with a smaller business where you can actually talk to the people who will be working on your house. read more

So far, the process has been pretty awesome. After having a terrible experience getting our windows done with American Exteriors (see my review for the full story), we were wary of Vivax, but the sales rep, Chelsea, put our minds at ease. Her sales tactics were super relaxed and low-key. We didn't feel pressured at any point during the estimate process. The pricing for our house and garage was very reasonable. Also, they only use high quality paint and have excellent warranties available. We can't wait to see our house transform into our dream home! read more

I have called Austin a Vivax production manager twice with no return of a phone call. This is in regards to our last conversation about him wanting to make it right since they screwed up and no one wanted to help me and we ended up putting our house painting project on hold while we went on vacation to Hawaii. Not sure what the return phone call policy is for but I think that I will pursue looking for the direct number to the owner of this company to hopefully get some answers on making things right according to them. I have a feeling that I won't be using this company in the future for any other painting needs nor will I be recommending them. Especially when he tells me that I can call him if I have questions for concerns. read more

We had our house painted September 8th and the entire experience from start to finish was very good and very professional. Since we had used this paint before we knew the quality was exceptional. The crew showed up at 7:30 am and had our entire house caulked, masked off and painted by 6 pm! We were expecting it to be a 2 day job. The crew was so good they even washed and scrubbed our deck for any over spray (there was none). Before they left they asked us to do a walk thru around the house to check their work. We have double wrought iron security doors that were white and had the crew paint them black with rust-oleum paint. They did such a great job--no one can tell they used to be white. Everyone thinks we got new doors. If you use Vivax we can definitely assure you that you will be happy with them. Bill & Elisa Smith read more

Vivax painted the exterior of our home in August. Before I publish an unfavorable review, I would love to speak with someone in your corporate office, not secretaries or office personnel you reach by calling the main phone number. Leave me a name and number to call here, or feel free to find my contact information in your database. read more

I recently had the outside of my house painted by Vivax Pros. They did a fantastic job! The whole process was easy, quick and efficient. Everyone involved was professional and very accommodating. You could tell their priority was customer satisfaction. I would recommend them for others and would use them again in the future. Special thanks to Jacob, Josh, Isaac, and the crew Alma, Abel, William and Christian. read more

We had an extremely favorable experience re-roofing our home with Vivax Pros. We felt the transparency, integrity, and communication Vivax Pros offered was far and above any other contractor we had used in the past. Ryota, our project manager made us feel as if he cared about our home as much as he does his own and Arturo and his crew were kind and courteous. They managed to complete our roof in a single day and helped work with our insurance company as well. We will most definitely be using Vivax for our future Painting & Window needs as well. Thank You Vivax Pros! read more

Overall, they seemed to have done a top notch job installing my new vinyl windows for my house. I can't really complain of the quality of the work so far. There was even a bit of small damage to the screen door, but they contacted Milgard and a representative was sent out yestarday that fixed what was in fact a warranty issue. They were even good enough to remove the ADT window sensors from the old window for me to have installed in the new windows. The two-year, no-interest financing from Enerbank was a definite plus too. There were two incidents that did prevent me from giving them a higher score though. One of the work crew made the mistake of standing in the kitchen sink while installing the kitchen window. This was one of these below the counter sinks and it detached from the granite under his weight. One of the installers was sent back after all the windows were done and attempted to fix the damage, but it was only a half-hearted attempt that failed to repair the problem. In the end, I had to fix it myself (with the help of a friend). The support clamps for the sink had in fact been bent and had to be bent back. Once that was done and the sink was re-calked, it was good as new. The other issue was their billing and book-keeping. Somehow, they failed to keep proper records of the final agreed price and there was a mixup in the payment. I got an invoice with a remaining balance due. I e-mailed them back and told them the actual agreed price and that they should have received payment in full from Enerbank for said agreed price. I've verified with Enerbank that they were paid in full. She said that she'd contact her project manager to inquire. That was over two weeks ago and I have not heard back from them since. I can only presume that that error was straightened out. read more

Nate and his crew did a great job on our house exterior! And they also finished at least a half day faster than quoted. The crew cleaned up each day and were very courteous. The communication pre-job was thorough. Call Nate for a quote! (970) 689-2071 read more

Ok so if you're looking for a painting company, my opinion is, DO NOT LOOK HERE! First off there are some really nice people that work for Vivax, they are great at sales and marketing! That's about where it ends. Keep in mind this is only based on the painting side of things. Nobody that comes out to look at your house has ever even been a painter. If you ask them to tape off trim, or cut a line, or even open a tube of caulking, they can not! They hire 100% sub contractors. Its really a crap shoot on which crew gets sent out. Some are ok but nobody is great. Very little prep, no pressure washing its really a quick rinse. Yes they use good products but when you're already overpaying its easy to give you lifetime paint. They actually test out crews using your home! So if you get a bad one, well you're still on the hook for the entire bill! They will keep sending out painters to your house until it eventually is good. Just know professionals get it right the first time and don't need to come back over and over again. Not to mention alot of the guys do speak English, but they pretend not to so they don't have to deal with your silly request. So then you have to call the project manager and deal with them. By the way project managers are really just paint delivery guys who try to smooze homeowners, make promises that the they don't communicate to crew members. So say you're paying 4500 for your exterior paint well vivax then turns around and offers the crew 30% of that number. So it really ties the hands of crew members to move in a quantity not quality pace. Very little caulking,scraping,priming all the things needed to have a long lasting quality job. If you bought a warranty yes they will send someone out eventually but that doesn't mean the paint will even match anymore due to fading. At that point they'll just keep sending someone out until you're sick of dealing with it and no longer care to call them back. So the real review is 3 stars for exterior and 1 star for interior. Beware of the fancy brochures, you're paying for them! Also these updated reviews, the customers were compisated for their upgraded review, so take it for what its worth. How do you go from 1 star to five when they have to send multiple crews? Good luck and happy painting! read more

We used Vivax to repaint our house and about a year later to replace our cedar shake roof with a beautiful stone coated steel roof. Both times we were very happy with the quality of work, communication, competitive pricing and long term warranty on the labor. Excellent company and very easy to work with with, highly recommend this company. read more

Estimate was about the same as two others. Carpenter came first to replace two boards - he asked my wife which two boards! Not a good start - he guessed, replaced a couple and left. Both my wife and I called Vivax - no return call to either of us. Powerwashing and painting both started many days late. No big deal by itself, but typical of the company's attention to detail. After painting started we noticed two broken mouldings, one missing and two that were hopelessly warped above a first floor roof on the side of the house. They were easily visible from the ground by just looking up. The estimator missed the whole section. They said they would replace them and tell us later what the cost was. Should have been quoted up front rather than turning this into a guessing game quote. The painters didn't paint the house - they colored it. Very thin coat, lightly applied, and VERY SLOPPY. - Terrible prep - ONE DAY AFTER PAINTING, MULTIPLE SPOTS ARE PEELING. - Many drips and full out spills on our new deck - they didn't attempt to remove the drips and just swished the stain around and made it worse. - Didn't prime new boards - just painted them. - Didn't bother to open exterior front, back and patio doors to paint the 1/4" that hits the insulation - one door was new and is still white around the edges instead of green. - Completely missed many trim boards - unpainted. Some were painted halfway and they just left them! - All kinds of slop-over on the trim - on all sides of the house. - Drips and spills on the concrete porch and sidewalk in front. Paint sprayed on to brick where their tape wasn't holding. - 50%+ of all vinyl windows had visible to ridiculous slop-over on them - amazing that they could leave some of them - easily visible from way out by the street. - Paint drips on patio screen door - just smeared around. - Many other issues of sloppiness and carelessness They left two days ago. I emailed them (calling gets no response) that morning - no response. We haven't paid yet. We're getting estimates on fixing the problems and will pay Vivax only the difference. Vivax has clearly gotten very busy recently and they are simply coloring houses, not painting them, then moving on as fast as they can. Go with a local, much smaller company - you're much more likely to get a good job and responses from the company. read more

We needed to get our home painted for some time. I think it had never been done before we purchased. Our house was in sad shape, vivax left a flyer on our door, so I thought I would give them a shot. The process was easy at first. Sales rep comes and gives an initial estimate on wood work/ paint etc. power wash occurs, then wood work starts. I got very frustrated with the wood work process. The work seemed never ending, wether they missed something I had paid for and had to come back out and do it again, or I pointed things out that clearly should have been replaced from the start of the project. I am not a wood worker, so that should tell you that some of the things they missed were painfully obvious. On to painting, the guys were nice, but Matt, my sales rep told me the painters used wood filler to help fix the wood that was repairable, However, I only ever saw them use caulking. No wood filler was ever used that I saw. They did fine but i think they move too quickly and missed small things that can easily be fixed. I recently had to re-caulk around our back door as it was never done in the first place, so the paint bubbled up from the moisture getting behind it, so I had to redo it myself. Also, there was virtually no clean up, except for cleaning up tape and paper off the ground. Even then i still found leftover paper here and there weeks later. They do not cover the driveway, so there were paint splotches all over the cement as well. I was picking up nails left in the drive way, and found all the thumb screws i asked to be removed from the window frames scattered all over the front yard. I am still finding little things that were rushed, or not completely finished a year later. I can tell you that the people are all very nice and seem very willing to please, but unless you are very patient, and willing to voice your opinion, I may have fallen off the radar completely. I felt like I had to micro manage the whole project, so it became very stressful for me as a whole. In the end, I still feel like it could have gone smoother and feel a little bamboozled. I wish it would have been a more enjoyable experience. They tried to appease my frustrations. However, i wish I had never been frustrated in the first place. I am still finding left over trash and scraps that the wood workers threw under my deck, also I am finding more areas that are in need of serious touch up work, especially near the roof and areas that are not easily seen from the ground level. I am finding areas where they painted over tape, or missed small sections completely, now the tape under the paint is peeling off so I have to re caulk and touch up paint on my own time... So disappointed. You get what you pay for I guess. They move too fast and lose track of the details. I would not recommend these guys. Save up and use someone else. read more

I have a civic duty to my fellow Yelpers to give Vivax a well-earned one star rating. CONCLUSION: DO NOT USE VIVAX FOR ANY REASON, EVER. DON'T USE THEM EVEN IF THEY OFFER TO DO THE WORK FOR FREE. YOU HAVE BEEN WARNED. PRO-ish: They gave me a price break to fix the thousands of errors their crew created and avoid getting sued. (And now -- months later -- I wish I'd received an even greater price break, as I continue to find more problems and realize that some problems -- such as paint in grout -- cannot be fixed.) CONS: Inexperienced, unskilled, careless crew. Sales rep lied and tried to re-negotiate the contract after his crew did an atrocious job on my house. DO NOT ALLOW YOURSELF TO THINK THAT SCOTT-FROM-VIVAX'S RESPONSE TO THIS REVIEW MEANS THAT ANYTHING IS OKAY. His "offer" to correct what his crews repeatedly failed to correct over the course of TWO WEEKS amounts to NOTHING. Vivax is a LEGEND among painters in the Denver area. Read on, and you'll see why this excuse for "customer service" makes a mockery of the term. And if Scott wants to call me on this, rest assured that I have literally thousands of pictures and hours of video -- including of the sales rep lying to my face -- that I'd be happy to show him and any court in which he'd like to discuss matters. I started writing this review two days into what was supposed to be a 5-day job. They never finished -- instead, it ended two weeks later with me cutting a check to the regional manager and telling him that NEITHER HE NOR HIS CREW WAS TO EVER SET FOOT ON MY PROPERTY AGAIN. They left behind massive piles of trash and countless paint drips on the floors, counters, mirrors, heater vents, tile grout, windows...everywhere. The crew consisted of 2 to 7 people who changed from one day to the next. I never knew who was going to show up or for how long and whether anyone spoke any English at all. (fortunately I speak Spanish), and the sales rep had no idea what they were doing and didn't care. You'd think the guy with the impact driver would have reduced the torque setting after he stripped the first 11 screws in the door hinges, but nooooo. Vivax does not use brushes and rollers, which apply much more paint to the walls. Instead, they spray everything, which is faster and saves them money by using less paint, but the coverage is terrible. They had to re-shoot one room FOUR TIMES. That's how thin the paint sprays on. The crew taped the edges and then CUT (not pulled) it away, leaving painted tape behind. The problem is that the blue edge of the tape, while thin, is still visible, especially in the corners, where tape from adjoining walls overlap. Also, this crew had NO IDEA how to re-texture walls. Their problem began with buying the wrong spray-on texture, and (of course) it went downhill from there. I don't have energy to write at length about the freshly-laid hardwood floors, so I'll just say that the Vivax crew knew they needed to be careful and the sales rep promised me that they would triple-cover the floors. Yet the crew didn't give a hoot and inflicted plenty of damage. Similarly, can't go into detail about all the problems I encountered, from dishonesty to carelessness to damage caused by the Vivax crew. Suffice it to say, they are the worst company I've ever dealt with in my life, and you would be a complete fool to hire them to do anything. read more

In a few words, perhaps serving as a metaphor for the entire experience: Vivax's sloppy painters left razor blades in our children's sandbox. On top of this, without asking permission, they sprayed highly toxic pesticides around our property (leaving the cans scattered in their wake) - we have a toddler and I was also pregnant at the time, and who knows if the spray also spread to our vegetable garden? Finally, the project manager was almost entirely absent from the project. We saw him briefly at the beginning and then again only after placing a number of calls (we really wanted to finish the project before the new baby arrived, and Vivax was much slower than they had promised). Additionally, Vivax did not clean up well - we were left to clear old paint, painting tape, etc. Nearly a year later, the paint is almost entirely worn away from parts of the house. And we noticed, while standing in the neighbor's yard, that Vivax hadn't even painted a section of the house (we couldn't have seen this from our own yard). Rather than put our family at risk for more razor blades and poison, we hired another painter to clean up/repaint the Vivax mess. Vivax seems to invest the majority of its effort in securing the deal - glossy flyers and flashy salespeople full of empty promises. But once the project starts, this company has little substance, and it takes considerable wrangling to get Vivax to do as promised (painting the trim/window casings as they said they would, etc.). Avoid a lot of headache and heartache and choose another painter. read more

The are the WORST company out there! DO NOT EVER USE THEM! The owner told us for $2000 more we would get primer, sealant and an extra coat of paint which would make our paint last years longer. We got to know the guys while they were painting our house and they told us the owner totally ripped us off and that they paint every single house exactly the same. We fought with the owner for weeks and started the process to take him to court for our money back when finally he gave it back. He ended up short an entire crew because the guys who painted our house quit. This company is terrible and they only want to screw you out of money. read more

After a lot of research we chose Vivax Pros to paint our house because they came highly recommended from both friends and online reviews. Our decision to trust them with our home has led to nothing but headaches. I wish we had one positive thing to say about our experience with them. From minimal communication, to lack of follow through and no attention to detail it's amazing that they have any positive reviews at all. Our simple paint job and stucco repair looks like we hired someone's drunk uncle to work on our home, not a highly recommended professional company. Stated simply - it's a mess, and a month and a half after they started the job it's still not done. I'll spare you all the details, but do yourself a favor and pick ANY other company to work on your home - you'll be happy you did. read more

I did not actually hire Vivax, but I wanted to make people aware that they should definitely get quotes from other contractors. Vivax was literally twice the cost of the contractor that I actually hired. I received the exact same paint job (2 coats) plus an additional 3rd coat on my trim for half the price. The Vivax sales guy was a bit pushy and claimed that they have the best crew in town, which is why they cost so much. They may do a great job, but don't think for a moment that you're getting a better product because you're paying more. read more

We bundled Vivax painting and roofing to cover hail damage from the recent storms. By bundling we hoped to Make it easier to work with the contractor and our insurance company. All was fine in our initial meeting with Vivax representives. Assuring us they work well with the insurance companies and understand it would take time to process the checks between the insurance company and mortgage company. So we were surprised when just two days after their roofers finished the job that we recieved a certified letter threatening that if we did not pay in full within 10 days, Vivax would put a lean against our home. We did not even receive the depreciation release from our insurance company until two days after we recieved the certified letter from Vivax threading to put the lean against our home. Dispite phone calls to Viavax they were unwilling to put anything in writing that they would give more than the ten days to allow time for the depreciation check to be processed by the mortgage company. From a quality stand point the paint does show light areas they called leaching, so they are going to power wash the house to see if it resolves the problem. Only problem is it will be spring before we know if this resolves the problem. The roofing company took an extra day due to a delay in the delivery of the roofing supplies. This was after they stripped the roof but fortunately it did not rain. I am stil picking up nails and shingle cuttings from the yard and shrubs and after each rain. Over all they come in promising a high quality job, professionalism, and going above and beyond to work with you. But in reality fall far short of their promises. read more

Two different project planners have failed to keep their scheduled appointments on two separate meetings. Very unreliable.

I had a positive experience with Vivax Pro Painting. I had them come out to paint while I was on holiday and it was finished when I returned! They were very communicative and helped me with my colors. I was worried about getting a color approved with my HOA but they took care of that for me. I did get cheaper bids, but I am happy with my choice! I sold that house and I will use them again in the future on my new home. read more

Vivax just painted our duplex. Our neighbor and I agree on a lot of things, so I wasn't surprised when we both agreed to choose Vivax after reviewing numerous other painting bids. Vivax's bid was slightly higher than a few others, but the quality of their work made it well worth the money. I recommend them to my other neighbors as well. read more