Cat Nguyen kept this closing moving!. She was fast to respond, kept everyone updated, and didn't…read morelet anything sit. Closing happened on time. No surprises, no fire drills on our end. If you need an escrow officer who actually delivers, work with Cat.

Dear Janna. I truly…read morewant to express my sincere appreciation for your patience, professionalism, and hard work throughout this very challenging closing. Both the buyer's and seller's sides involved numerous issues. We did not discover the seller's name discrepancies until the Grant Deed signing, and it took nearly four hours to review and correct the names and documents. Shortly after, during the buyer's loan document signing, additional issues arose due to multiple unpaid credit cards, which required a loan amount revision and resulted in another four hours of work. I know this transaction was extremely demanding, and I genuinely appreciate your calm, dedication, and willingness to go the extra mile. Thanks to your persistence and teamwork with the title company, we were able to successfully close this escrow. Thank you again for your outstanding effort and support. It truly means a lot. Warm regards, Anne 12/12/2025

Very nice people to work with, Melody and her team did a great job!!…read more They always replied our questions promptly.

It was a pleasure working with Atlantic Escrow. I highly recommend working with this company, fast…read moreand efficient.

I want to share my sincere appreciation for Jimmy Lam at Lotus Escrow for the exceptional care and…read moreprofessionalism he showed throughout our recent transaction. As the daughter of the seller, I was closely involved in the closing process, and Jimmy truly went above and beyond. He took the time to thoroughly walk us through the escrow signing documents, ensuring we understood everything before moving forward. What stood out most was his willingness to make necessary corrections to the vesting/title exactly as the buyer had requested before filing--rather than simply relying on an amended letter. This level of diligence mattered greatly to me, as I needed to see those corrections reflected clearly throughout the documents prior to signing. Coming from a background as a paralegal, I understand how critical it is for documents and contracts to be accurate and properly executed. Issues that are overlooked can create serious problems down the line. Jimmy respected that perspective and never pressured us to rush. Instead, he honored our request to carefully review every document, giving us the time and space we needed to ensure everything was in my mother's best interest. I also want to acknowledge Janici Pan, who served not only as our agent but as a true advocate. She consistently ensured that every step of the process aligned with what was best for my mother. We deeply value her commitment and her belief that we are stewards of what belongs to God, and that such responsibilities should be handled with integrity and care. Overall, we are incredibly grateful for the professionalism, patience, and integrity shown by both Jimmy and Janici. Their attention to detail and respect for our concerns gave us confidence and peace of mind throughout the entire process.

Excellent experience closing a transaction with Lotus Escrow. The team is professional, highly…read moreresponsive, and incredibly easy to work with. Communication was prompt, and the entire process was completely seamless. Thank you to Aileen, Natalie, and Elia for the great service!

This review is way overdue. If you're looking for an escrow company who does more for you than any…read moreother ones, you've found the right place. Annie and her team have over 20 years of experience and are the best at what they do. She is my go to person and trusted advisor for all things related to real estate. I can honestly say you will be in good hands. This team really cares about doing the right thing while providing that personal touch for their clients and holding your hands through your entire transaction. Highly recommend hands down.

It was a pleasure working with the Escrow Studio team. Very responsive and always so helpful. Emily…read moreand Annie are experts at what they do. Highly recommend.

This office has a better review with the girls there! But I got JAMES HE. He seems to be O.K…read more but, lacks PROFESSIONALSM. Rushes to get things finished. I've had a lot better experience with others. As a part-time real estate agent, I kind of know what steps should be followed and what a GOOD ESCROW officer should help and advise his clients as to if this is the way they want it. He should completely explain to each side what is in the escrow and make sure they understand it. JAMES just seems to skip many steps to wrap up the transaction s soon as possible. This FIRM was asked for by the borrower, so I agreed to them. I shouldn't have done that and used my regular ESCROW. JAMES lacks in DETAILES and fully explaining what each item is and how it affects the paperwork. Is not very professional in how the paperwork is signed and the proper steps in getting " ID " and having both sign at the same time and making sure each party gets the same paperwork.. I got my paper after escrow closed and the other party got hers before. My copies did not even match the borrowers. SOME white-out spaces, some retyping spaces. Not very PROFESSIONAL We should have each gotten copies as we signed them. I think he just wanted to make a QUICK buck on a quick transaction.

Yelp ratings for 2 stars is "meh, I've experienced better." In this case it is true. I've gone…read morethrough several escrows transactions and usually I don't have complaints. My past few transactions, I used the escrow services that my Loan Broker recommends, which is usually an inhouse escrow agent, but this time they had to outsource it. I figured, I've hadn't had a problem with her recommendations before so why not. My broker said this was their first time using Precise Escrow. My escrow agent was James He. The point of having an escrow agent, besides it being the customary practice of having one in a real estate transaction, is for him to handle and obtain the documents necessary to get the transaction completed that is within his ability. I was charged $400 for settlement agent fee, and $100 document preparation fee, $50 for document messenger fee, $20 wire fee, and $175 for Mobile Notary Fee. My frustration is that the services provided should be delivered with good work ethic for the fees. The scheduled closing date was supposed to be a Monday the 13th. The Friday the 10th, before that Monday, James called me asking if I have a contact at AAA (aka my home insurance). He said that he faxed them 2 days prior a request for insurance information and did not get a response. Mind you, this is during the COIVD19 pandemic and most people are not working in the offices, let alone to get faxes; the agents were working remotely (I know because I confirmed with AAA agents that I spoke with over the phone). Generally, time is of the essence in closing escrow. Why did he wait the last day of the week prior to closing to try to get the documents and why did not pick up the phone call earlier to call AAA to get someone on the phone? He even acknowledged that it may talk awhile on hold to reach someone at AAA. Well he did not make the effort. Just pure laziness. If the closing deadline is missed, why would he care, it doesn't affect him, but me! The cosequences of missing a closing date can be $$$ on my end! So I took matters in my own hands to request the necessary documents from AAA. It took me 30 minutes on hold of the 800 number that you can find online. While on the phone with the agent, I was able to have the agent email the PDF document immediately, which I forwarded to James. Why am doing his job that I am paying him to do. His excuse was that he doesn't believe my closing date would be on time because the lender was backed-up due so that's why he wasn't in a rush to get it done. So what. My philosophy is don't give the lender an excuse to say YOU missed the deadline. Instead work like the deadline is a hard deadline so YOU are not the one who can be blamed for missing the deadline. If the lender missed the deadline, then it is on them at least not on the you/me. The lender missed the deadline and extended the closing date because they were backed up. However, my next gripe was that it did not have to be extended much further but for the lack of urgency from James. I get an email from James, the following Friday the 17th, AFTER the initial closing date was extended, indicating he needed another insurance document from AAA. I told him why can't he call AAA (I was busy with my own day job and needed James to handle it for me; that's what I'm paying him for). I get did not get follow-up from him until the next Monday the 20th. Where he emailed me saying he had called AAA that Friday and that the agent he spoke with was suppose to email him the documents. However, he did not get it any documents. Well hello McFly....why don't you immediately follow-up the same day and not wait over the weekend to realize it. Every day I extend the closing date is just extra interest and $$$ that I am paying for at a higher rate. On that same Monday, it took me 5 minutes to get an agent at AAA on the phone and it only took me 10 minutes to get the document from the agent to email it to me, which I subsequently forwarded to James. Clearly, it was not difficult for him to do if he had just put in an ounce of effort. My advice to others you can find better. I have experienced better escrow companies that have provided me with less stress and let me focus on other day job while they handle the services that I am paying them for. If you want to close escrow on time, choose someone else.

As first time home buyers, my husband and I were very anxious about the process. Real Estate…read moreBroker, Reny Monk, not only educated us but held our hands throughout the entire transaction. She was professional, transparent, ethical and looked out for our best interests. We could not have asked for a better, more qualified real estate professional. In a seller's market, Reny was able to close the deal and we did not have to pay closing costs!!! To top it off, she even helped us find licensed professionals and coordinated services to make improvements to the house! Talk about going above and beyond the call of duty....this is an understatement. Reny Monk is a true gem and it was a blessing to work with her.

Amy helped us purchase our first home. She guided us through the process and made it less…read morestressful. She is VERY responsive and really cares about getting what's best for you. She also provided referral for hvac to come out on short noticed to check out the system before our contingency ends. Highly recommend if you're looking for a realtor who cares.

Amy helped us sell our home (our first sale), and we cannot recommend her enough! She is very…read moreknowledgeable about the market, excellent at reading the situation and negotiating, and she really advocated for us. She is also very honest and communicative and went above and beyond making herself available to us throughout the process to put us at ease and to make things as stress free as possible. She had great advice based on her many years of experience and was so helpful about every aspect of the sale. We are very happy with the results and will be recommending her to everyone we know!

Max negotiated a super great deal on a triplex I bought recently. He educated me on what to look…read morefor when walking through a property and even got me a free home inspection. He was always accessible which was a major factor in choosing him opposed to some other agents that don't pick up there phone. Will be using him to list my parents house for sale in the next coming months. Highly recommend Max for all your real estate needs. He's super knowledgeable about the industry and very easy to work with.

Thank you so much for helping our company find our new tenant.We could not have done this without…read moreyou, Max. We are endlessly grateful for you & Nicole's hard work and expertise. If any of our neighbor in our business park or family are ever in need of an agent, we will be sure to send them your way. Thanks again for your excellent service.