Came out for a quote. Looked at the job and said he was not able to do it (which is fine) and then…read morelater texted me and wanted a payment for his time stating his page says he charges to come out. I actually never saw his page and during all conversations he never stated anything about a fee. Then I looked at his page and it says free quotes. Seems odd to me.

Restoration Compass and Derick Scott Review…read more I happened across Derick and Restoration Compass while searching Reddit for answers to flood mitigation questions. My basement had flooded due to a burst water main, and I was suspicious of some of the charges listed on the mitigation invoice. After seeing Derick's offer to help another Redditor, I immediately reached out to him. Derick meticulously reviewed the invoice with me over Google Meet (we're in different states), and he identified line items where I was being double- and in some places, triple-charged. His knowledge of flood mitigation services was evident from his initial estimate of what my sq ft cleanup would typically cost for the flood category, and throughout our discussion of line items. The invoice took about an hour to go over, and Derick promptly answered all of my follow-up texts with questions. I knew there was something not right about the bill, but I didn't understand the extent to which I was being overcharged. Derick not only identified billing "errors" but he also took the time to explain the nuances of the charges, ensuring I had a clear understanding of the services. Derick was professional, approachable, and genuinely committed to making sure I had enough information and understood what I was talking about to refute invoice items. I highly recommend Restoration Compass to anyone facing a flood situation and feeling confused by the necessity and/or cost of professional mitigation services. If I had known a service like Derick's existed, and what I would be getting from a consultation, I would have called Derick before calling my insurance company, and most certainly before calling a mitigation company. I couldn't be more satisfied with the service and responsiveness. Thank you, Derick, for all of your help!

We had a dishwasher leak water into the crawl space. Called Rutman for estimate and got the work…read morecompleted. They were prompt & continued with the communication, they performed the work to our satisfaction for a fair price. I would definitely recommend them for any remediation work!

We hired Harris Restoration following a dishwasher leak, based on their strong reviews, but our…read moreexperience was very disappointing. Work was performed multiple times without prior approval or any written scope changes. Communication was extremely poor--many of our calls and emails went unanswered, and we often had to follow up repeatedly to get basic information. We also found ourselves continuously having to check if they were doing things properly. For example, they neglected to take moisture readings before removing the drying equipment to ensure that our house was indeed dry. Although they apologized, the same issues continued throughout the project. Dealing with a home mitigation situation is already stressful, and the lack of communication and clarity only made it worse. It is incredibly unsettling not knowing what is happening in your own home. Based on our experience, we would not recommend Harris Restoration, especially for insurance-related work, where clear documentation, transparency, and consistent communication are essential.

I cleaned out of the garage and needed stuff hauled away. Mark came out the next day and carted it…read moreall away. His price was very reasonable. I'm a senior and it's not that easy or fun to take a load to the dump. So glad I hired him. A+

From the owner: Our firm specializes in trauma and crime scene cleaning, offering comprehensive biohazard…read moreremediation services comparable to those provided by larger companies. We distinguish ourselves through our commitment to exceptional, personalized customer service. We understand that our services are often required during times of significant distress, such as instances involving death, water damage, or mold. Having personally experienced similar situations, we approach each project with empathy and discretion. We encourage you to contact us, even if you are unsure of your needs, as we can provide valuable resources at no cost. Complimentary estimates are always available, and we are prepared to assist with insurance claims, including deductible management. For immediate assistance, please call 971-433-7985; we offer 24-hour emergency service.

**Absolutely amazing!**…read more Riley Reed, I just have to say thank you, thank you, thank you! The floors look absolutely amazing. The guys were so thorough and did such an incredible job. My husband even pointed out things they fixed that the other company definitely did not like tacking down boards that had been causing squeaking. We couldn't be happier with how everything turned out. After two years, being able to finally unpack and enjoy our space is going to be so wonderful, especially with the holidays right around the corner. We were so impressed with their work that we plan to hire the same company to continue the flooring through our living room and dining room. Thank you again for doing such a beautiful, thorough job. We truly appreciate it more than you know!

We had a water leak in our home and used Oregon Restoration. Our team included Tony Dejesuse and…read moreBilly Brady. We were impressed by their professionalism and work ethic. The water damage would have been way more extensive if they had not set up the equipment promptly the same day the water leak happened .

Last week my family learned we had a broken pipe in the crawlspace beneath our house that had been…read moredumping filthy water out into the area for an unknown amount of time, and the state of things down there was bad. As I learned, the first step in dealing with the issue was finding a company for remediation services, and the plumbers I contacted recommended ServPlus to do the work. I called, and everyone I spoke to was professional and helpful, which I really appreciated as this was a stressful situation. They even happened to have someone in the area the day I called, so I quickly got a quote and was able to arrange a time for them to come out and do the work. I would like to give a special thanks to the team who showed up - Christian, Chase and Ian. They were on time, kept me updated about what was going on, and answered all my questions. I am very happy with my experience with ServPlus.

The staff at ServPlus made the job quick and stress free. Brittany picked up a sample of the…read morewater-damaged drywall, and on the next working day Christian and Annika came to remove damaged drywall and set up the fans for mitigation. I was glad that it happened so quickly and they were very professional. Thanks again to ServPlus!

ServPro does great work, no matter how challenging the job!…read more The team taking care of a serious leak & water damage was thorough, professional, and their work exceeded all expectations!

In the process of selling our home, the inspector had noted "possible bio-organic growth" in attic…read more I knew there was no way this was possible, as I am up in the attic very regularly, and it is in very good shape up there (the roof is also newer as well). To satisfy the buyer however, I had an inspection done by ServPro so that they could write something up for me to give the buyer saying that it had been addressed and that there was no mold. The technician who came out was a very friendly, nice guy. He explained to me that what he saw in the attic was nothing more than discoloration of the wood, and there was definitely no mold. He told me they see this all the time in Oregon, and it's not a very big deal, but inspectors have to list it as "possible growth" just to cover themselves from potential lawsuits. He told me they would treat it with something (though he didn't mention what), take photos of it, and write-up a report to give to the buyers. He was out here for probably 30-45 minutes, including the time it took him to do his thing in the attic. The cost for all this? $500. Truth be told, I'd be leaving 5-stars if it wasn't for the cost. I personally would have expected something like this to cost around $300. I figure his time is probably worth $100-$150 an hour (including driving to my house), plus spraying the product, and writing up the report. So I do feel the price was greatly inflated as they know that in my position as the seller, I really have no other choice but to satisfy the buyer. That being said, if it wasn't for the outrageous price for 30-45 minutes of his time, I would be leaving 5-stars. However, I'm going to leave 3-stars because of this. I have no issues with this company as they were all very friendly, responsive, and polite. I just think that $500 is a bit of "price gouging" for something so simple. I would have had no problem doing this myself, I'm just not an official company, so I couldn't give my buyer a nice letterhead saying there was no mold. In summary: Fantastic company, friendly and punctual employees, but drastically inflated prices.

Kevin from Trails Restoration was fantastic. He came over ASAP and was very patient while helping…read moreme diagnose a leak from the upstairs shower down to our kitchen below. He was honest, easy to talk to, took the time to walk through everything with me and gave me a ton of helpful tips to keep us dry! I highly recommend him to any of our friends or neighbors, and he'll definitely be our go-to guy if we ever run into water damage issues again.

Aaron is one of the most knowledgeable, honest, and kind people I've met. He ended up telling us…read morethat we could address the issue ourselves -- after others tried to upsell us. Great communication and on time as well. Highly recommended.

We had two bathrooms renovated by GBZ and we would hire them to redo the whole house if we could…read more Anthony talked me through different options to keep the price down but still get what I wanted out of renovations. The on-site guys were professional, personable, and mindful of our budget when fixing the little surprises that pop up in renovations (water damage, corroded toilet valves, etc.). Anthony and crew also stand by their work. We had a minor problem in one of the bathrooms after it was finished; Anthony apologized and sent someone out ASAP. They fixed it in a couple hours and seemed genuinely embarrassed that they didn't catch the problem before, even though it was caused by the pre-existing plumbing. Great guys, will hire again.

I LOVE and won't use anyone else but GBZ Construction. Period. Great price point, communication,…read moreattention to detail, on time as scheduled, honest, gave me some great tips and already planning another project with them. I am picky and have high expectations and he blew me away!

Very fast response to my request for an estimate to have all the carpets in our home cleaned. Jason…read morewas very informative explaining the process and what items we could leave in place. Everything was done to my satisfaction and we are glad to have clean carpets. Jason made the project so simple I'll never clean our carpets myself again.

I had some water damage in the basement. They were quick and easy to work with. Everybody was super…read morepolite (from the estimators to the workers) and every time they were coming they called with an ETA. Special shout out to Andrew Newman- Very thorough and a pleasure to work with. I highly recommend Summit Cleaning & Restoration.

The entire crew was great to work with. We had a pretty good mess in the basement from a water…read moreleak, came in and cleaned it up and coordinated with the trades that were needed and got the job done efficiently. They were also great at helping me navigate the insurance aspect. Highly recommend Becky Fickas

Close to Christmas my toilet overflowed and the plumbing co. recommended Quick Restore. Boy am I so…read moreglad they did!! They are knowledgeable, professional, they accommodated my schedule without any problems, and the owner is a really amazing person. Being a new homeowner it was a really scary learning curve water damage and mitigation. The owner helped me navigate my insurance issues and the entire crew was great to work with. I also want to give a big thank you to my first contact and the supervisor, Jimmy, who really helped me through making decisions to take care of my house and he also interacted with insurance company with skill as Foremost was really trying to give me the short end of the stick. Thank you Quick Restore!!