Our insurance claim for the water damage to our wood flooring was approved and we chose Willamette…read moreRestoration to manage the work to refinish all the wood flooring throughout our house. Rick was assigned by Willamette to be our project manager for this process. Rick managed the project to perfection and all the work that was done looked awesome. Thanks to Willamette Restoration and Rick for making this project such a success!

Fabulous !!! This company was supportive, helpful and great communication after a tree fell on our…read morehouse. Rick and Hank were amazing---helping us manage a long and stressful process. Everything was put back together beautifully!!!!! We highly recommend this company! a life-saver!

Hire this company now!!!! There are so many contractors that are more interested in getting paid…read moreby the insurance company then taking care of you and your family. Infinity is the only company of choice if you want everything remodeled CORRECTLY and timely! They will treat you like family because their only interest is your families home being completed to your satisfaction. I had a water flood in my basement. Late on a Saturday at my rental property. This company showed up just over an hour from my call. Dried out my basement, removed the carpet, set up air movers and drying equipment in record time. My rental house was restored in days. My renters had a similar experience at another property and told me they never had a company handle a situation so quickly and could not thank me enough for getting them back to a livable situation so fast. As I said before.....hire them now!

Never Hire this Company !! Infinity Restorations and the owner Scott McDilda are the most inept…read morecompany that you only have nightmares about. This man pulls permits for one thing and then hires unskilled labor to do the work. He pulled a permit for low voltage telecommunications lines and then proceeded to bill for more than $20,000. worth of claimed electrical work. Because of the false information given at the time of the permit the true butchered, so called new runs of electrical wiring and a house full of fixtures were not inspected for what they were, just what he described on the permit !! I see he has used one of our pictures to show some of our damage. The damage is real any work he claimed was NOT! He doesn't show how the gouge out electrical wire was "repaired" with black electrical tape vs. the new runs he charged for. Nothing about this company or this man is above board. For your own safety and peace of mind it would be better to sleep in a tent than to have such terrible unsafe work done. He worked on house from 12/12/2016 until 6/28/2017 and for more than 2 years we tried to get; as stated from Pemco "contractor's poor workmanship" repaired, and or refunded. The system in place is not set to help homeowners !! The most L&I does is check for a valid contractors license. When was not found Scott McDilda was fined $1000. which was reduced to $500. when he finally obtained a license.

Daniel wasted our time and money! He was called for an emergency water leak / forced remodel--…read moreMajor delays because of this man and his shoddy service. He proceeded to perform mitigation. Or so we thought he did. We have to get additional mitigation out to correct his elementary work. There was a lot of moisture in the areas he claims to have mitigated. Please note: He falsely advertises he is licensed on Angi's list. Our discovery of his inexperience showed Daniel had an expired CCB license for over a year. He ripped us off and did not do the job he was hired for. There's a reason he has older reviews and nothing within the last four years. I advise anyone who comes across this review to look elsewhere. He will harass you nightly over the phone or for nothing at all. He will also reinforce his "customer service" and perform at a poor/mediocre level of service. Do not trust a word this man says. His "25 years of experience" claims are far from the truth. He will waste your time, money, and patience.

Description of work: We needed four things done: (1) resolve…read morea moisture and dry rot issue with our back door; (2) remove a built-in closet organizer, including any repairs needed; (3) finish a furnace/storage room with flooring and ceiling improvements; and (4) repair floor crawl-space insulation and clean up left over construction materials. Results: The work turned out beautifully. Daniel completed all of the work on time and on budget. He was very professional, clean, prompt, responsive to changes, punctual, cost effective, and completed to the highest standard and quality.

There's nothing I love better than professionals who are honest and don't try to sell you something…read moreyou don't need. I value that more than price almost all the time. I called Ben when it was pointed out by roofers that we had substantial mold in our attic and he responded very quickly. He came out, took a look, and proceeded to explain to me what we had, how it wasn't really dangerous, and how I could mitigate it myself and save a couple grand. It would have been real easy to sell me on something I didn't know much about- but he didn't. So while I have not used Axion, they will be the very first company I call if I ever have a problem again.

I contacted them twice and requested a call back. They didn't respond.I am very disappointed…read morebecause I wanted to get an estimate from them for mold removal.

My husband and I were putting in a new gas fireplace, and when the old fireplace was removed, we…read morediscovered water damage. Performance Plus found the leak, fixed it, restored the drywall and paint in absolutely no time! They have to be the most helpful, easy to work with, compassionate company I've ever worked with. I would rate them higher if I could!

My Project Manager was James Harman, He was remarkable throughout the full process. I had water…read moredamage and my insurance and mortgage company were involved. When i had anxiety because of this being my first time to deal with such devastation to my home he was there to calm me down with reassuring information on the progress. James was great at communicating with me and all he different contractors that were needed to complete the job. He was able to balance out the schedules and keep on top of any obstacle that reared its ugly head during the operation. I cant say enough about James and the asset he is to the company. When I needed help with the paperwork from the mortgage company to get everything going Jess and Sheri, the office staff, were there to help me get this done in an efficient and timely manner. I am impressed with everything about this company and am glad they were the one that helped me through all of this, and I will refer them to anyone who needs a good restoration company. Such a good business is hard to find.

Well it appears the company will not respond to my request to be refunded for services not…read morerendered. Brian was very communicative via email and text at the beginning but as the problems have evolved, it doesn't appear he wants to acknowledge let alone take responsibility for what his company did not complete. So unfortunate because I really did like the company and the crew at the beginning. Things ended very unprofessionally and a month out I'm noticing how poor quality their work was in spaces they may not have thought I would've paid much attention to. I've posted pictures of this.

I hired great NW painting and they provided amazing customer service. They did a great job. They…read morewere clean, curious, and their work was top notch. I would recommend them to anyone for any painting needs. Through my experience with Brian's company I learned that you definitely get what you pay for and they are worth every extra penny. Out of the 3 bids I received they were the second highest, my wife and I struggled with spending the extra money for there service but are glad we did!

They came the next day and fixed my broken sprinkler head in 10 minutes and adjusted them all…read moreafter. Great guys to work with.

Jones was responsive early on and came out to do the work as scheduled. Unfortunately, we never…read morereceived our invoice or receipt. We needed this receipt of payment to show the water company that we had done work to repair a leak. I reached out a tleast 4 times via call, text and yelp and never heard back.

PacWest Restoration is amazing! This was our first time dealing with restoration needs after a…read morewater heater blew and I cannot say enough great things about Jeff and his team! We had carpet, laminate, molding and dry wall damage and I swear our home looks better than ever! The guys were punctual, courteous, and the detail of the work done was top notch. Any questions or concerns we had, Jeff responded expeditiously and took care of whatever it was we needed. Nobody wants damage to their home, but I know if I need help again, I will only trust this company.

We had an excellent experience with PacWest Restoration after our washing machine caused water…read moredamage and required us to replace our LVP flooring. From the very beginning, Tyler was incredibly communicative, clearly walking us through the project scope, timeline, and next steps so we always knew what to expect. Jon did a fantastic job coordinating the crews and ensuring everything stayed on schedule, which made the entire process smooth and stress-free. The crews themselves were professional, friendly, and very easy to work with. The quality of the work was outstanding across the board -- from drywall repair to the new flooring installation, trim work, and paint -- everything was completed with great attention to detail and looks fantastic. I would absolutely recommend PacWest Restoration to anyone needing restoration or repair work after damage, or even general construction projects. Tyler and Jon would be the first people I call for any future work!