Every 8 weeks or so, I donate whole blood. Prior to donating, you make an appointment on their…read morewebsite or SBC app. On the day of your appointment, you must complete the pre-check which involves answering a series of questions online which include topics around HIV, tattoos, cancer, and medications. After the pre-check, you're issued a QRC which is sent to your SBC app or you can take a photo to show to the tech who pre-screens you before the donation. Upon arrival, you sign the register and the friendly receptionist checks you in and has you sit in the waiting area. When a tech calls your name, you follow them to a room where they check your vitals, your blood for iron, and answer a bunch of questions based on how you filled out the pre-check questions. As an example, which countries have you visited in the last 3 years will be asked. At this point, you can be disqualified. For me, I've been DQed for low blood pressure and low iron (I was 12.3 and you need to be a minimum of 12.5). Thus, it behooves me to be well rested, eat iron rich foods or supplements and be well hydrated well before the appointment. Additionally, SBC requests no aspirin or alcohol before the appointment. After you pass the pre-screen with flying colors, you can now donate blood which takes less than 10 minutes. For aftercare, there's a "canteen" where you are required to stay for 10 minutes. During your rest, a volunteer offers you a selection of snacks and beverages. In fact, there's a menu from which to choose. Moreover, your placemat includes a word search game and other trivia. Everyone you encounter is friendly and professional. Depending on the month, there are different promotions offered. For October, you can get an Earthquake scarf. In the past, I've received logo T-shirts, gift cards and a Golden State Warrior hoodie that I gave to my friend who is a Warriors fan. Additionally, for every donation, you receive points for which you can redeem for logo wear and gift cards. The whole experience is pleasant.

Pacific Cookie Company cookies after donation? SIGN ME UP! Still coming here at least 4 times a…read moreyear, and delighted that they now have my faaaaavorite Mint Condition cookie too. Make an appointment so you don't have a long wait. Most folks here are super friendly and efficient. Donate blood and save lives!

This place has so many bad reviews, but my experience was perfectly pleasant and smooth. I arrived…read more10 minutes early, as instructed, checked in using the link I'd received by text that morning, and took a seat. The waiting room was clean, and my name and appointment time appeared on the screen. I was called back right on time. My phlebotomist, Jackie, was courteous, kind, and personable, and her technique was excellent. I hardly felt the needle go in, and the whole thing was over before I knew it. The back office was clean and neatly organized, with individual rooms that offered privacy for each patient. The location was easy to find, and parking was no problem. Overall, it was a very easy, pleasant experience, and I would definitely use this lab again.

Day 2 with an appointment. Showed up 15 minutes early today for a 10am appointment thinking…read morechecking in early would ensure my appointment time was kept. Nope, there is again 3 people being served at a time and 25 people scheduled for now. What's worse, I just need to drop off my sample. I'm literally waiting with my bag of urine. The blood test from a couple days ago is not back yet. Normally I go to Stanford. The quality of care is so much better and you get your results same day. They just announced that standbys is 1-3 hours behind. Please for the love of the humans sanity in this room please consider the impact of your recorded messages on your screen and how the wait time impacts how many times people hear the same message. 'Easy' and 'convenient' is not accurate. Also my experience is that they don't actually share the estimated cost (this is brought to you by trying to stay sane listening to ads) Ok so got done so about 30 minutes delay from appointment time. It takes 3-5 days to get results. Again technicians are great, just everything else is not.

Fantastic service! Everyone is extremely nice and helpful didn't take too long either compared to…read moreother places I've been coming here for awhile and everyone knows me already great professionalism love this play would recommend. + blood draws are so easy and nice helped me get over my fear of needles

Office is severely short staffed. I have been here many times and it never gets better. Even with…read moreappointment I had to wait 45 min!!! Unacceptable. Staff is very stressed out as well. Time for new lab company for me.

Great donation center with caring staff and volunteers. Clean, efficient. It feels like another…read morehome!

I wish I could give this location 0 stars…read more Every single time I come to this location, there is an issue. I was recently told I am booked at a mobile drive "across the hall" that I never made. ​What makes this worse is the blatant hypocrisy: I receive daily emergency emails claiming blood supplies are critically low, yet while sitting in the waiting room today, I watched multiple willing donors--both walk-ins and appointment holders--get turned away. ​The staff shows zero respect for donors' time. People take time out of their busy schedules to do what they. An to try and save lives, only to be met with disorganization and indifference. I am done wasting my time. I will gladly drive any distance out of my way to donate at Stanford or another center that actually values donors. Please remove me from your call and email list.

Experienced, Excellent Follow Through, Assist with Appts& Reminders. Very Professional & Personable.read more

I never received my Lab Test results even after 12 days. I had to reschedule my Doctor appointment…read moreto a week later. I tried calling this facility at least 10 times, but no one picks up the phone. I called my Doctor's office and they did not receive any results either. I then opened an online account, but no results there either. I think my blood was sent to a black hole, and I doubt if I ever will get results. So don't waste your time and don't take the risk of the overworked staff screwing up the blood draw. If they don't have time to pick up the phone, you can only imagine how overworked they are. I would even worry if they use clean needles and equipment or if they don't have time to wipe down any surfaces.

This place has literally changed my life…read more I started several years ago and feel like 10 years younger. The mobile blood draws and delivery of meds make it so easy. The concierge service and teledoc appointments are the icing on the cake. I can't recommend this place enough

Great service and the door to door blood draw service is so convenient for working professionals…read more I've had them come to my office or to my home as the need arises. The consults with the Dr. are very informative and helpful to get the right program going.

I was in the urgent care unit at Hamilton last Saturday due to swollen on forearm and elbow. I…read morewaited only 5 minutes, and were looking after by the friendly and professional staff. I was prescribed antibiotics for the treatment and the condition was under control and improving on the third day. Really appreciated their accurate and speedy treatment.

Action Urgent Care locations are staffed by one Physician Assistant. If you need an Urgent Care…read moreDOCTOR and the best care available go to the EL Camino Hospital sponsored Urgent Care facility on Lincoln Avenue in San Jose. They have on duty - DOCTORS

I absolutely love Amy and everyone at Cloud City Supply! Amy is incredibly knowledgeable, and it's…read moreclear that she and her team genuinely care about helping clients find the products that are the best fit for their needs. I've discovered several favorites through their recommendations. After trying just about everything for sleep, Lights Out has been a game changer for me. I sleep well and wake up feeling refreshed--without any grogginess or that disconnected feeling the next morning. I also enjoyed the Chill Pills as a relaxing way to unwind after a busy day, but my current favorites are the Tillmans Tranquils Gummies. The Sour Apple flavor is my go-to for weekends when it's time to relax, recharge, and leave the stress of the week behind. For everyday use, I absolutely love the Tillmans Tranquils Mango Gummies. With only 2mg of THC, they're pretty much my daily go-to. I can take them anytime during the day, and there's no feeling of being high or impaired in any way. They simply help take the edge off, keep me in a positive groove, and make it easier to leave the stress behind while staying focused and productive. If you're looking for a friendly, knowledgeable team that takes the time to educate and guide you, I highly recommend Cloud City Supply. Amy and her staff are fantastic, and I've had nothing but great experiences with both their service and products.

Purchased CBD products at Cloud City and very happy with the products and Customer Service.read more

If I can help it this is the only lab I will go to. Rogelio is great. He has worked at this…read morelocation quite a while which is nice to see a familiar face. Plus he remembers you when you each time you come in. And best, he is excellent at hitting the hard to find veins on the first try. I am a challenging stick on my best day and Rogelio takes the extra time to find the best vein. He is usually the only person working in the office - the desk and doing the blood draws. Even when the office gets busier he doesn't get flustered and doesn't let it negatively affect his attention or service to each patient. If you are in the O'Connor area I definitely recommend Hunter Lab on DiSalvo.

Quick and painless. Rogelio was my phlegbotomist and I seriously did not feel a thing…read more I usually get referred to Quest Diagnostics for blood tests but this time I was sent to Hunter Labs. Quest really hurt and left me with a bruise and scab. I can't even find where Rogelio stuck the needle. Go to them if you don't like pain.