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    Vital Restoration

    1.0 (1 review)
    Open Open 24 hours

    Services - Vital Restoration

    Damage restoration

    Mold remediation

    Vital Restoration Damage Restoration Photos

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    6 years ago

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    SERVPRO of Vacaville/Dixon - The laundry room where it all went down-__-

    SERVPRO of Vacaville/Dixon

    (23 reviews)

    Had a miserable leak that destroyed one closet and damaged another on the adjacent wall. Mold,…read moremildew etc made the mess all the worse From start to finish ServPro was fantastic The entire crew was professional and efficient. We were kept informed throughout of what was being done. If we had any questions, staff was readily available to assist The work was clean and respectful of our environment We have only great things to say about ServPro helping us through a nasty plumbing mishap Highly recommend

    If I could put 10 stars I would…read more Our water damage happened at about 11 pm on a Friday night. Tyler called me back right away and even asked if we wanted to have a crew sent that night! Being that we hve small children in the house I opted for the next day. Mike and his crew came to assess everything. He was so sweet. I was anxious about the kids being there and acting up but ever the gentleman that he is, he kept insisting that he had three kiddos at home too and always made time to talk to my 2 year old son. THROUGHOUT the entire process, Mike and Shane checked in on me. DAILY. Worked around my schedule to do checks. Kept me apprised of their findings and the next steps. WE NEVER FELT ALONE. We're first time home buyers. They don't teach you how to adult in high school and college when it comes to home maintenance and upkeep so it was incredibly comforting that I felt like I had 24 hour access to them for help. Seriously, Shane was a text away. Mike and his team. THIS GUY NEEDS A RAISE. He was awesome. I can't say enough how personable, kind, and professional he was. He definitely has leadership skills. Even listening to him coach his new members in his team - I'm a nurse leader so watching other industry leadership is super interesting to me- was really great. I never felt like I had some stranger in my house. He was fast and efficient. Seriously, if anyone ever has a water damage emergency, this is the team to call. Customer service is HUGEEEEE to me. Shane, Mike, and the crew went above and beyond for us. Example- I was starting to get anxiety and depression because of everything that was happening- kids distance learning, having to call off work because of this, and needing to study. The fans and the dehumidifiers were driving me crazy. Mike had explained they would prefer that I don't turn off the fan and the machines but I was going crazy and so they let me have breaks. Alsooooo... Mike always answered questions for me. Never made me feel like a bother. THEIR SERVICE IS EXACTLY WHY IM LOOKING INTO USING SERVPRO's CONTRACTING SERVICE TO DO THE REPAIRS NOW. I have confidence that my experience for the repairs will be an extension of my assessment and demo experience with Shane, Mike, Anthony, Ian, and Terrance. Thank you Servpro Fairfield/Vacaville!!!

    Kustom Disaster Restoration

    Kustom Disaster Restoration

    (15 reviews)

    Great company to work with! Did a fantastic job in reconstructing my bedrooms and bathroom after a…read morewater leak. Everyone in the company was easy to work with and very professional. Very happy with Hugo who did a great job on re-building my cabinet and replacing all my tile in the bathroom. He was very detailed oriented and wanted to make sure everything was to my satisfaction. Very happy with the staining of my bathroom cabinet , the professional had 43 years experience! Carpet was installed perfectly and looks great in rooms! Thank you Rey! For coordinating all the individual workers and accommodating all my time requests. Highly recommend and will use in the future if needed!

    A big shoutout to the technicians who worked so hard on this project: Mike B., Bennet G., Andrew…read moreE., Lalo, the project management team, Luis L.C, Ryan W. and the office Admin. Coordinators, Donna & Courtney "Excellence... Job Well Done!". Me and my family couldn't be happier with our new kitchen, laundry room & pantry remodel by Kustom US! The entire team was a pleasure to work with from the initial consultation through the final reveal. They listened carefully to my needs and preferences and provided expert guidance throughout the design process. The project director, Luis L.C, kept me informed every step of the way and promptly addressed any questions or concerns. The craftsmanship and attention to detail in the finished space are truly impressive. My new kitchen exceeds my expectations, and my family is grateful to Kustom for bringing our vision to life! FYI: seeing is believing: (I'm sharing before & after photo shots in the reviews) remarks: from my 86-year-old mom's compliments are "I can't believe it; this is like a dream"!

    Fire & Water Damage Recovery

    Fire & Water Damage Recovery

    (355 reviews)

    If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

    We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

    Vital Restoration - damagerestoration - Updated May 2026

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