Dr Pillai is incredible. I am a living kidney donor and worry constantly about my remaining kidney…read more She is comforting and kind. She is reassuring. I just adore her. I feel safe knowing that she is monitoring my health.

Staff and dr's are very polite and friendly. Allowed me to ask, and then answered all my questions…read more Highly recommend.

Front office was friendly with me. But Dr. Chateur does not know enough. He just really doesn't…read moreknow.

They will charge you for stepping in the door if they could. STAY CLEAR UNLESS YOU WANT THEM TO…read moreCHARGE YOU FOR EVERYTHING EVEN IF THE SERVICE WASN'T PROVIDED. Office staff is rude and not helpful. When you ask for review they say they will not repeat themselves. I wish there was an 0 star option. ---------------- Don't you dare question the bings your begging billed for because you will get told they are not explaining themselves and then will hang up on you.

Dr. Jensen is a godsend, I can't believe people are complaining giving him one star just because of…read morea receptionist/office staff situation. I'm only here to talk about his services as a physician. We had Covid and he immediately called us the medication that we needed to reverse it and it worked and my whole family is doing great. He's very attentive and has a great bedside manner, listens to the patients and asks the right questions. He is on the Medici app so he no longer has a practice in person, but this works even better. He will respond to all texts, which you will never get from another MD with this level of education. A+++

Our experience at front desk twice now is that they are only interested in the money. The front…read moredesk will not allowed you to see the doctor unless they collect a copay or deductible which our insurance does not have or we have met. Our insurance pays 80% and we owe 20% but the desk can not tell u what the charge will be but they have office policy to collect. 20% of what ? as we have not even seen the doctor. The office manager, Max will not be there until 9 and is the only one to approve a change to office policy. Our first office visit on 6/12, there was an issue at desk with another patient and the desk was in an up roar, so this drama is not new. A person of reason did take us to an examination room, apologized for the desk not taking our 20% payment(which they did not take on our first visit, and because of a change of address we received the bill and was paid before we were back which they confirmed). Blue Cross Blue Shield already paid the 80% so they were making money. She gave us copies of our file. But she made the case that they did not want us to think it was all about the money. That the doctor really did care about the patients. What are we to think? Max nor the doctor has reached out to us, there silence says volumes and approves of the desk's handing of our attempt to see the doctor and that bullying cost them two patients. Be careful going to this doctor and we are looking for another less evasive front desk.

Throughout my pregnancy, I truly appreciated coming here for prenatal massages and or Any health…read moreconcerns I had were always addressed with care and support, especially by Brenda Harding! Today, I brought my newborn in for his first appointment and had an excellent experience with Bonnie Gehrke. She handled my baby with such gentleness and provided thoughtful, helpful guidance on how to best care for him. I'm very grateful for the level of care we received and will definitely be making this our go-to place for his ongoing care. Very friendly staff in the front as well !

Have had nothing but great experiences when I've been here. Love the fact I can text message and…read morerespond at my own time. Insurance covering medical massages? Awesome!

I've been seeing Candee over a year now and I have never had a better experience with a medical…read morecare office before. I came to Prestige as a disillusioned patient from the churn and burn Banner Clinic experience (horrific and impersonal). Candee and her small but mighty staff are the most responsive, caring and conscientious people out there. Never have I been left hanging (ahem Banner, who took a year to get my well woman billing correctly submitted for payment to my carrier and billed me $800 in the interim) and when I call Candee or message the portal I get a same day response. Candee has helped me lose weight, fix my A1-c and cholesterol, and has gotten my preventive work all done in record time. I now have a CPAP machine and sleep well for the first time in years. She takes time to understand how my body works and I've literally never had a visit with her that was less than 40 minutes of solid face time resolving my health questions and concerns. My quality of life is so much better because I now have a true partner in my quest for better health. Seeing Candee has changed my health and her expertise and care has vastly improved my life. She is the best practitioner out there.

How good can a primary care practitioner if you can't get anyone on the phone ever? I called and…read moreleft a message asking for someone to call me back to make a new patient appointment. No one called back A week later I called back again and left another message. Again no call back. I get maybe there was an issue not getting the first call back, but two times. That's just bad business. If you can't a business to call you back after two calls/messages, then they don't want your business.

Great place, great doctors. I don't normally review my doctor, but this place is the best. Very…read morefamily friendly

I have made 3 requests for office manager Angela of Desert Grove medical and still no reply. Not…read morevery professional. Maybe if I ask a forth time.

I wanted to love this doctor's office, and I stayed for 3 years trying to stick it out. The office…read moreis very close to my house and the staff and doctor's have been kind and courteous at every appointment, but the communication is terrible. I rarely get through to anyone when I call regarding appointments, and often don't hear back for 2 days or more. This is tough when you are sick and looking for care from your primary physician. The last straw for me was when I had a sinus infection and called for an appointment and 2 weeks later, I still haven't heard back. I understand that you may not be able to get in (and I went to an urgent care instead), but I would at least expect a call back within 24 hours. In addition, I've had 3 different doctors in and out of the office in the 3 years I've been there. It makes it hard to feel like you're starting all over again at each annual check up. Switched to a different office. Hopefully they can sort out the Queen Creek office in the future.

First time here and everyone was friendly and efficient. Located right across the street from my…read morehouse so may have to switch my primary.

I highly recommend Amber Robert's NP. She cares and she is knowledgeable and so kind and funny!…read moreBonus that the labs are done in house

Terrible doctors at both of the locations I went to: San Tan Valley and Gilbert. Dr Sackett is a…read morelazy diagnostician and, instead of trying to get more information on what was happening, just put me back on a medication I was on FIFTEEN YEARS ago. Yes I was going to see a specialist but seriously, remember your medical school training and DIAGNOSE, instead of just being lazy. Also, I was rushed out of my appointment because, and this is a direct quote,' we are butting up against lunchtime.' I had been in his office maybe 15 minutes? Meanwhile my insurance billed me for a complicated visit which was considered 30 minutes or more. One Medical is an absolute scam anymore. I used to see Dr. Tsai at the Gilbert location and he was wonderful, but I'm sure he probably saw the writing on the wall once Amazon bought One Medical and he left. So needless to say, I have canceled my subscription to One Medical after being a patient here for about 13 years. Drs LeMaster and Omturk are no better as they don't believe in hormone replacement for perimenopause and treat lab values instead of symptoms. I would not recommend anybody at One Medical anymore based on these recent experiences.

While I really like Lauren I am extremely disappointed in the office staff. I have now made two…read morecalls to get tests results that should have been returned last week. Both times to be told they will "get right back to me." The last time I called was yesterday and still nothing. Kind of ridiculous...

This is the worst place to go. The only reason I gave it a one star, is because I couldn't give it…read moreany negative stars! Can never reach anyone on the phone.

every single time i try to get an appointment at the qc clinic i am given a hard time. try to get a…read moremessage sent to my provider, told no i have to be seen. try to get a telmed appt, told they dont do them anymore. ask an office mgr from optima and told yes they do in fact still do telemed visits. try to schedule labs that were ordered there, told i have to be seen first, i was just seen and they were ordered but i have to be seen again why? why is it just the qc clinic that gives everyone a hard time? the providers are great, staff horrible.

Raven, is awesome also staff responds. Check on you if…read morethere's any concern when you take your vitals and send them in . Ravens, assistant Caty, is very helpful. Messages, you send are given by staff to the correct person and handled. Thank you, Arlene B