Dr. Ashker is a young energetic Lady who is knowledgeable and dedicated I see her and she always…read moremakes me smile. This office adheres to Covid 19 restrictions . From the registration Desk to the return to cash out or reschedule, my own experience was was good, I'm glad I was referred there by my personal eye Dr. Thank you ( Washington Eye Institute for taking time to help me get rid of eye uveitis.

I have been a patient of the Washington Eye Institute for many years. As the practice becomes…read morelarger, I do not see it as the original patient-friendly group that it once was. But that seems to be the trend lately with a lot of practices. First of all, I have a large amount of respect for office staff. I believe they work hard to make the patient's experience a positive one. However, on Tuesday, September 1, 2026, I wanted to report a phone problem to the office manager. I politely asked to see her. She never came out. Realizing she is a busy person, I asked that she call me -- which never happened. Here was the issue, which I thought to be significant. I had an eye issue which I thought needed to be addressed. I started calling about 1130 on Tuesday morning, September 1. The message on the phone said the voicemail was full and no one was picking up. I tried about 10 times -- so did my husband -- with the same message -- mailbox is full. Then I tried texting -- no response to my message. I tried online. Actually, my reason for the visit didn't fit any of the criteria listed. I tried for about three hours to get through. My husband tried. Finally, I just got in my car and drove over to the facility to make an appointment. (Wednesday -- there are no doctors in the office which I find rather unsettling). On my scheduled appointment, I thought the office manager should be aware of the situation I faced int rying to make an appointment -- however, as stated above, there was no communication between the two of us even though I respectfully asked. I thought it was important that they be aware of the issue. Again I have total respect for staff but I felt the phone issue was critical.

Excellent experience. I had PRK at the Bowie location and couldn't be happier!!! I initially went…read morein for LASIK but after their extensive testing found that I was a better candidate for PRK. (Looking back- I am happier it worked out this way- no flap!). The staff and Doctors are extremely personable and friendly and truly made me feel comfortable, which is important in any setting, but especially when your eyes are involved it is a bit of a scary surgery to commit to. I drove all the way from Vienna VA to go to this office and would absolutely say it was worth the drive. I would recommend to anyone who is considering lasik or prk to go here. Everything is very clean, and professional and they explain everything thoroughly and take their time. The office is very busy, but I never felt like I was just another patient. Something else I really liked about the office is that they keep it dark.(not DARK but they don't use a lot of bright fluorescent bulbs) Sounds weird, but after surgery or after having your eyes dilated this was a nice added bonus. A good example of how I felt they went the "extra mile" The fact that they did enough testing to decide that LASIK wasn't the best choice for me was impressive. I have had two doctors tell me that LASIK would be fine, but the testing they did was not nearly as extensive. I am grateful because I probably would have just gotten lasik, even though it isn't the best option for my eyes. Kind of scary to think there are doctors out there that will just do a surgery without paying that much attention. I am glad now that each time I thought I was ready for the surgery I chickened out, so I could finally find this office. Highly, Highly recommended!

When I woke up one morning and found that my left eye was red, painful and light sensitive, I knew…read morethat I urgently needed to see an ophthalmologist. After calling several offices, I was unable to get an emergency appointment. Thankfully, when I called Capital Eye, Dr. Mark Gonzalez recognized that I needed to be seen and was able to schedule an appointment right away. Let me first mention that his staff was extremely nice (which is important since they are the first impression for a doctor) and they seem to work well together as a team. More importantly, I found Dr. Gonzalez to be WONDERFUL. He was very friendly, pleasant and thorough with my examination (even when he chastised me for wearing my lenses overnight). He explained my condition without me having to Google to understand and contacted me the next day to follow up. I really appreciate the care I received and I am happy to entrust my eye care to him. I would recommend Dr. Gonzalez (and his staff) HIGHLY.

All I can say is WOW & Oh so HEAVY :( !!..today was my first visit 2-20-26 with Dr. Moshedi and he…read morewas very informative!!, The Office is very immaculate and the color schemes are grey, smoked grey and charcoal top to bottom including the Eye Equipment, rooms and the thing he checks your eye with with the grab bar. One of The biggest things I LOOOVEd was it was Dimmed!!. My eyes have been sensitive to light since the start of surgeries at 17!. so to not have a big bright light in your face the wholetime made a big difference and kept my anxiety level calming. His bedside manner isn't welcoming, big personality or approachable, very to the point manual . I will say I wholeheartedly appreciate him because He told me things that in all my years nobody has told Me!! so my mouth dropped several times he was realer than real, honest he gave you the good, the bad and the possibilities of and the worse of things but I needed to know!!... After the Visit I just cried I wasn't expecting all the news and omg the risk of having cataract surgeries in depth and the fact it has fragments that can fall to the back of your eye is WOOOOW!! never knew that ever!! Overall I would absolutely hands down recommend him! His thoroughness, his knowledge in explaining you will NEVER leave without answers or anything sugar coated!! I feel like I am in thee BEST Hands

The worst bedside manner I have EVER seen a doctor have with a patient. He was so nasty when…read morespeaking with me regarding treatment and more worried about getting to the next patient (in my opinion worried about money) than the care of the patient. I would NEVER recommend him to a friend not even my enemy.

Eye Care Everyone is friendly. The office is nice and clean…read more I also visited the one at INOVA they are on a class of their own. Everything was perfect!

Had an unfortunate return of eyeritis after two years. Wanted to make sure I found someone who…read morereally knew what they were doing. I found Dr. William B. Phillips -read all the reviews, considered his specialty, and location and of course took our insurance. Tic, tic toc..all the boxes and reviews met my expectstions. Called and got an appt for the same day I called - at his Clinton, location where he was ate ending that day. I got there late and a little blind bc I missed my exit like twice LOL. I was even preparing myself to not be seen for my tardiness but I was seen relatively soon after I completed my paperwork. The check in staff was very professional, the office was clean, quiet, and comfortable -there were even snacks in the "inner" wait room. I met with Dr. Phillips- he was personable and knowledgeable and easy to talk to. I was sure I'd found my MD eye specialist. My followup visit was to the Bowie office which was closer. I WAS ON TIME :) The Bowie office too was inviting, clean. And quiet. The staff here, too, were patient, they are working to smooth somemhiccups and train new personnel, but in all it was a really great experience. Again I met Dr. Philip and he was he same "on point" thoroigh self. The office is set in what may be a new office building space. The building lobby is cool.

I'm in Lanham for 2 weeks (home is CT). Before I left home yesterday, my eye was very red and…read morepuffy-because it was Sunday, I had to go to a walk in clinic to get my eye checked out. The MD told me I had conjunctivitis, gave me drops and an antibiotic. I took them and then left for Lanham in the afternoon. Last night my eye hurt-I took the drops, went to sleep and woke up to my eye throbbing this morning, in Lanham. My colleague broke out the YP directory and found an ad for Dr. Hsieh. I called the office, the gal who answered the phone was very nice and able to squeeze me in as an emergency. When I arrived at the office, I walked in and although a little dated looking, I was so grateul they were able to see me. I was quickly escorted to a patient room and within minutes, a super friendly and smiling Dr. Hsieh walked in and greeted me warmly. I had seen a couple of old reviews online about his office and they did not do him justice. Dr. Hsieh is funny, warm, decisive and thoughtful. If I were local to this area, he would be my go to doc for my eyes. Thanks Dr. Hsieh! I hope you see this!!!!

DO NO EXPECT GOOD CUSTOMER SERVICE HERE. The staff will have you going round and round and wast…read moreyour time and your child will not get their prescription when needed. Dr. Robert Hsieh is a great doctor. He cares very much about his patient. However the front office staff are rude and do not give patient proper information because they are always in a hurry to get rid of patient so that they can talk about their personal activities. As my daughter gets older she were developing poor vision and we were refer to Dr. Hsieh by our family doctor for over 20 years. When we made the first appointment for my daughter to see Dr. Hsieh the office staff that I spoke with over the phone was harsh. She spoke quickly and hang up the phone. She did not even give me a chance to ask any questions. I really thought that they may be very busy because the doctor is so good that they are trying to keep up with patients appointment. But when I went to the appointment I signed in and was to told to take a seat and wait to be called. I sat there about an hour only to listen to the office staff talk about their personal business. We moved from Prince Georges County and wanted to see Dr. Hsieh because he gave my daughter her first prescription, so I made an appointment and drove two hours to get to the office on time. Only to be told by the office staff that we needed an referral. When I asked why I was not told this at the time I made the appointment. The office staff said that, " Its not our job to tell you that you need a referral". I was taken by surprise and we walk right out of the office. We will never refer anyone to this office. There are many good caring eye doctors with polite staff out there.

I was extremely fortunate to have Dr. Desai as my retina and vitreous surgeon when I started…read moredeveloping a vitreous detachment that eventually developed into a nasty macular hole. During this stressful time, Dr. Desai was always professional and courteous, his approach conservative. He took his time and patiently answered all of my questions during every visit. He was deliberate and meticulous during every examination. He clearly explained my options and potential results. He was always realistic about setting my expectations. During the vitrectomy, Dr. Desai was intensely yet calmly focused. I followed his recovery instructions and now enjoy excellent vision in that eye. I am forever grateful to him. I can't recommend him strongly enough.

In the Rankin-Bass animated film version of J.R.R. Tolkien's 'The Hobbit,' Thorin Oakenshield,…read moredwarf leader, tells Bilbo Baggins, "You're our burglar, go burgle something" outside the crimson dragon Smaug's lair on Lonely Mountain. Dr. Desai, much like Tolkien's protagonist in the Hobbit, is a specialist, a retinal ophthalmologist to be precise; and, if you require such expertise, he fits the bill much better than Baggins fits his anticipated role. The reasons why one may be referred to a retinal ophthalmologist can be as unsettling as the obstacles in Bilbo's adventure, and the long wait times and Dr. Desai's bedside manner, much like Gandalf's, sometimes leave a lot to be desired, but his expertise is much needed and welcome.

I love this office so much :) The staff and doctors are amazing , i feel appreciated by the…read moredoctors. they take their time with patients and are very thorough. They care about my eye health

Good Luck if you actually have an eye issue you need addressed. I have had 2 appointments in a row…read morecanceled. I waited over a month and a half for my 1st appoint and days before it they tell me that it needs to be canceled due to an emergency. Rescheduled me for an appointment more than a month later and just days before that one I was contacted again to say there is an emergency and the appointment is canceled. They offered me another appointment for almost 20 days later. I declined If have a real issue like I do it may be best to find another place. almost 3 months from my 1st appointment and still have not been in.

I've been coming here for a few years now for my annual eye exams and my daughter recently had her…read morefirst eye appointment here. We've had really good experiences with the doctors here and they are really thorough during the exam. However, some of the front office staff aren't the friendliest which is unfortunate because they are the people you encounter most . They have a nice selection of glasses and it doesn't take too long to get items once they are ordered. This location is convenient for me and there's usually always parking right in front. It hasn't been too crowded the times I've been and it's an extra bonus that they have Saturday appointments available. Overall, I will continue to visit this store.

Never really liked Visionworks as a kid, definitely don't like it more as an adult…read more Made an appointment and when I showed up they awkwardly said "yeah we tried to call you". Turns out when googling eye doctors for 5 yr olds and visionworks comes up it's not true. They don't see anyone till 7 years and up. The least they could have done was left a voicemail to not have wasted my time going there.