1. Visual & Performing Arts Center

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    Danbury, CT

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    Visual & Performing Arts Center

    5.0 (2 reviews)
    Closed • 12:00 pm - 4:00 PM

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    Ethan Allen Hotel - Comfortable seating areas throughout

    Ethan Allen Hotel

    (7 reviews)

    Rooms have torn bed headboards, torn wallpaper, broken shower heads, outdated furniture and musty…read moresmells. Front desk is not professional and does not stay at their desk (even during working hours) requiring you to wait several minutes almost every time just to ask them a question. When they are available, they're clearly stressed and rude. They're not accommodating and do not provide a hospitable environment. The cleaning staff went into our room (even after we told them not to) and took our towels and then didn't replace them with clean ones... By the time we were ready to shower (around 8:30pm), the cleaning crew had gone home for the night. We asked the front desk for new towels, and they gave us towels from the pool that were old and bleached with the comment that "it's all they had"... (see photos). Mind you, we did not request room service. They entered our room and took our towels without our permission. They did not make the bed or empty the trash. It appears they simply came in to take our towels. Me and my family members all booked rooms here (4 totally different rooms, all on different floors) for a wedding and none of us were happy/impressed with the conditions of our room. From toilets screaming all through the night to a smell of mold throughout, it was a completely different experience from what the online photos showed. The front desk and cleaners do have to deal with a lot of people during the wedding season, which I understand is difficult, but maybe if the rooms were nicer and actually worth their prices, it could be more justifiable... I do not recommend staying at this hotel if you are aiming for a clean or pleasant experience... At this point, a Holiday Inn or Motel 6 would've been better to stay at as you at least get what you pay for there. (All of these are based on my personal experience only).

    DO NOT STAY HERE!…read more YOU WILL REGRET IT!! WORST HOTEL STAFF IVE EVER SEEN! READ OTHERS REVIEWS!!! this is where comfort and relaxation go to die! Wow I've never seen more rude and unaccommodating desk staff in my life! The hotel itself is great actually, the restaurant is great with good servers, and there is one desk agent, Amanda that is great as well but the others including the manager are insanely rude, unpleasant and downright awful people. They've Yelled at us, called us names and belittled us all for literally just staying at the hotel and doing things like : asking for the breakfast vouchers we paid for and being told we didn't have them ( they later apologized but should never have have to apologize to customers unless you were clearly rude and wrong). We've been staying here long term and have been charged a deposit every time we extended even after being told if we book thru them directly we wouldn't( probably at 1000$ in deposits now) for rooms that smell and have poop stains and cigarette burns Oh bonus to that point. We've been told now we can no longer stay here because they think WE are rude!! Paying customers who literally have not been rude at all, just asked for amenities we paid for with no tone or anything mind you just to be YELLED at. screamed, not hyperbole, actually screamed at. The housekeeper came to our door without notice and DEMANDED to clean our room NOW. as in we'd have to vacate the room with 0 notice and was also SCREAMING at us. What is wrong with these people? Is this what hospitality is supposed to look like? Is this what ETHAN ALLEN wants representing their brand?!?! Truly unpleasant, un accommodating, rude and downright disgusting behavior. There are soooo many more transgressions I can't even list them all. They refused to let food delivery in, they left their post early and went home while still on shift. they've been smoking soooo much pot it reeks up the entire front desk area. just wtf is going on ETHAN ALLEN?!? I'd give a 0 star if possible .

    Matrix Conference & Banquet Center

    Matrix Conference & Banquet Center

    (8 reviews)

    My fiance and I decided to look at this location because I know someone who got married here and…read moreher wedding looked beautiful. Spoke to Margot who was very kind and pleasant. We let her know back in January 13 of 2015 that we would have a guest list of 65 and that she would work with us since the minimum was 75. She showed us two different rooms, my fiance and I let her know we wanted to use one room for the reception and the other room for the wedding ceremony. We told her our wedding date would be April 22, 2016, she told us that the dinner price would go up because of the year and month we decided on but not by much, she told us that that wouldn't be a problem since people usually don't get married on a Friday so we would be able to have both rooms, however, she told us if a bigger wedding party were to want to hold their wedding at their establishment on the same day as our wedding, we would be forced to use the smaller room for the reception and the wedding ceremony. We told her we would need to talk about this, finally my fiance and I emailed her and decided to finally put a deposit down. I emailed Margot on March 16 of 2015 and let her know that we would like to put a deposit down for April 22, 2016, Margot proceeded to tell me that that day was booked and that we would have to pick a different day even though she told us that we would've been forced to use the smaller room if someone with a bigger wedding party booked the same day as us. She also let me know that the minimum is 75 period even though she said that she would work with us because we had a wedding party of 65. I let her know that that was absurd and we decided to go with another wedding venue, she proceeded to tell me that all contracts do these types of changes and to read a contract carefully, that the minimum has change and she told us this from the beginning even though she said she doesn't want to turn business away and that she would work with us with the minimum amount of people we had. At that point I stopped emailing Margot and my fiance and I actually put a deposit down with a better establishment that won't screw us over and that because we put a deposit down that the whole place is ours period. The Matrix should know better than to do business like this, you just don't say one thing and do another thing, it's very shady. This is how you don't do business.

    We just had our company Christmas Party for 50....AWESOME! FABULOUS! Everything was just perfect!…read moreThe setting was so nice, food and service fabulous! Wide array of appts, filet was prepared to perfection. Diane and the Matrix team are very attentive and always eager to please! From a small party like ours, to a huge event, I am sure they will do a great job at a very reasonable price. Thanks Diane, Keith, Laura, Ivan and team! Merry Christmas!

    Visual & Performing Arts Center - venues - Updated October 2026

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