This place helped out 4 of my friends that where in dire need of immediate help. Sometimes they are…read moreso swamped with people needing help, there is waiting period. When we got them in could see the hope in their eyes starting to show. They where ready to change and accepted anything they offered them here to change their life's! It's hard to rate a facility like this. its the same as rating a doctor. You have good outcomes and bad outcomes. It all depends on the patients will, to get help. Where the same treatment for one person is successful, for another it may not fully work. Nevertheless treatments here are wonderful and have been developed tru years of experience, Treatment is better than no treatment, and waiting for the end. Without even trying to fight. Hope you find what you need here god bless good luck.

If I could give this place zero stars I would. I arrived at Cedar House this morning and the people…read morein the lobby who did the intake were nice. Then I got taken back met with medical dropped my bags off with the guards/employees in the center pod and then I was shown to my room. It was a room with four beds, the bedding was literally worse than what you get in prison. There was an open shared closet, with graffiti MS-13 gang tags. There was a restroom that was shared with the room next-door, which was disgusting. I then met with a therapist and he was OK but didn't seem to care much and then a loud overhead announcement such as a lockdown was announced for everyone to return to their rooms. I wasn't inside there more than 30 minutes before this happened. The whole place on the inside was literally just like a prison, except the rooms had doors instead of bars. The guys inside this place easily 80% of them look like gang bangers, thugs, knuckleheads, or crackheads and it was loud as heck in there. The therapist, noticing my education and background even told me I should watch out who I hang with and to try and find someone more like me in there. I'm sorry, but rehab should feel like a safe space not a place where I should feel worried about being attacked by some young punk in my sleep, or just for looking at him wrong. So I went to the center pod knocked on the door, and when the employee answered I told him I was not staying and I would like my stuff. The guy grabbed my stuff and handed it to me and started laughing as I was headed out. If you are a normal person in society, who has an addiction, I would seriously recommend finding somewhere else to rehab. This place is a joke and it's not even funny.

Good therapy and nurses. The food is sometimes good…read more Clean Good location But would recommend Ballard.

I am extremely disappointed with the quality of care and cleanliness at this rehabilitation…read morefacility. The online photos show beautiful, well-maintained rooms, but that is far from reality. The room my mother-in-law was assigned to was awful--peeling paint, dirty windows, and an unhygienic bathroom. To make matters worse, a toothbrush was left lying directly on the shared sink, making it impossible to know whose it was or if it had been contaminated. Hygiene and attentive patient support should be top priorities in any medical facility, but this location falls far short of basic standards: Neglected Patient Care: We asked for water and waited three hours for assistance. My mother-in-law was not given regular showers unless I specifically stepped in to demand them. Unacceptable Hygiene Practices: I personally walked in on a short CNA attempting to hand a used bedpan to one of our family members. When I confronted her and family members , she showed no regard for proper sanitation. Like I mentioned if my inlaw needs one at home we will provide a new one not used. Unfriendly Staff: Overall, the staff is dismissive and unwelcoming. We regret not visiting the facility in person before placing our loved one here, though I suspect the rooms shown during tours are kept private just for display. Please be extremely careful before placing your loved ones in this facility.

Everyday was a very pleasant day Everyone very professional…read more Exceeded my expectations Thank you all very much

My mom was transferred here from Kaiser Fontana…read more Unfortunately Arrowhead Springs is understaffed and overcrowded. Mom was sent here for rehabilitation from a slip and fall. My 1st impression was: Omg the smell is atrocious! The smell hits you smack it the face! My mom laughed because she can't smell that well...I told her omg you're so lucky! It smells like Feces, urine, and bleach. The bleach doesn't cover up the overwhelming scent of feces or urine. You can tell they don't take pride or clean correctly. Most of the employees seem nice but some of them seem like they're just going through the motions. Elderly patients yelling for help while employees just walk right by. Didn't even acknowledged them. Trust me I so understand that old people can be very difficult but you signed up for this job! Thank goodness my mom isn't as old as some of elderly patients here. So she could do some stuff herself. As they don't check on patients very often. Leaving them in feces & urine for long durations. Or not changing their potty chairs or bedpans promptly. Mom said the food is nasty and even though she's diabetic they still kept giving her desserts with sugar and other high carbs in here meals. You'd think they'd have a special plate for those with diabetes. She even told them but they continued to bring it. So she'd just pick at stuff and I'd bring here meals and stuff to snack on. Unfortunately this place isn't family friendly. As they have no seats in the room fir visiting and the rooms are very small for two occupants. I honestly feel bad that anyone's loved one has to come here. Mom said they're were only a few kind hardworking nurses /employees and the rest didn't care. That the doctors that she had at this facility were hack jobs. Overall I'd steer clear of this facility if you can. They get 2 stars for the few nice people that took care of my mom. This place has so much room for improvement! Do better Arrowhead Springs don't you have parents and grandparents. You'd never want them treated this way!

I was at Rialto Post Acute Rehab CTR for 5 weeks due to wound care and IV antibiotics…read more My stay there was fabulous, friendly, caring, attentive staff. From my wonderful IV nurses, CNAs, RNs, LVNs, PT/OT to the Activities Staff and Food Services staff. Everyone had a friendly smile with a Good Morning, Good Afternoon and Good Evening! The only downside I had was being awaken at 4-5a to give me one of my meds that could have been given to me at 6-7a when I got one of my IV bag doses! I made many friends there and highly recommend this facility.

They care that I received at this facility was excellent . From the doctors , the exceptional…read morenurses , wound care Respiratory Care all of it ! It was a nice and relaxed setting where I mended well after my surgery . I would recommend this facility to anyone. Everyone was just so kind and caring . Thank you to Rialto Post Acute for making my stay with you very positive .

I can't say enough about this Rehab Center. The whole staff is amazing, from the front desk to…read moretheir technicians in the back office, they really take care of you. I'm back for my pt exam in my knees this time, and I'm sure will go just fine as always. Thanks everyone.

Just wanted to Thank Prime Physical therapy for helping my father-in-law Jaime. They are absolutely…read morethe best, thoughtful, all their staff goes above and beyond to help their patients. My FIL recently passed away, but he always spoke really good about this office, their staff and how he personally prefer it, which made him excited when he would go for physical therapy. Thank you Prime Physical therapy and all your wonderful staff.

I recommend to ask for Dr. Salimi for woman care I couldn't…read morebe happier she is explained everything ,acknowledging my concerns,very professional and kind,she's so good at what she does, the service Dr.Salimi did was nothing sort of extraordinary!!!!! Thank you Dr.Salimi

I am the mother of a 30-week preemie born via emergency C-section (APGAR 5/7). My baby spent weeks…read morein this NICU and remains under the care of the hospital's High-Risk Clinic. Yesterday, I went to the unit to visit (as I was previously invited to do) and to see if I could get a medical-grade suction bulb. My baby has severe GERD and a high risk of aspiration--she chokes until her eyes are red and milk shoots from her nose. Having the right equipment for her safety is not something to play with. The treatment I received from Nurses HELEN and JESSICA was unprofessional and retaliatory. I have previously reported these nurses for their conduct during my baby's stay. When I arrived, Helen brushed me off and intentionally sent Jessica to the door to confront me. Jessica looked me in the face and said, 'I know who you are.' She then stood there acting as if the supplies were her personal property, condescendingly stating she would give me one 'this time only' and 'reminded' me that they don't provide these once a baby has left. It is deeply disappointing that staff would use a medical necessity to power-trip and settle a personal grudge. To treat a mother this way when she is simply trying to ensure her high-risk baby can breathe safely is unacceptable. ARMC management needs to address the behavior of Helen and Jessica immediately. I will not be returning to this unit to visit again. Their lucky My baby has to come to the clinic or i wouldn't step foot in this Hospital. Unless it was to see my OB. Sorry Dr. R & Dr. B but your staff that represent that unit need to be better VETTED

Citrus Nursing Center, it's a very nice place to take your loved ones, the nurses the people they…read moreall very friendly very nice. It's a very clean place, what I like about everybody communicates with you no matter what the situation is they will always communicate with you. they acknowledge you they don't ignore you. this is really an excellent of what I have seen before and the experience that had from other places this is the number one best you will be happy with this facility, and your loved one will be very happy here too,thank you all for being so nice. And taking care of my loved one.

Wanting to continue recognizing the CNAs a shout out to David Pedro Teresa Ronaldo Crystal care a…read morelot about the patient. Crystal has gone above and beyond to help me and I thank her for that, Happy CNA week everyone.

Not even for a job to work here is a rip off. Unprofessional supervisors (from activities dept) who…read morerun their mouth to others outside of work and talk about ex employees and cause drama with other facilities they work at. This isn't a place to work for. Waste of time

I am a patient trying to leave because of quality of care. It's ok to have 19 patients to a CNA…read more Nurses giving me my medicine 2 hrs late and it's okay. All the good nurses and CNA driven to quit or being fired.

If you don't care about your loved ones and don't mind being made to feel like a burden by the very…read morestaff responsible for providing support and resources, then this is the place for you. Communication is extremely poor--emails and phone calls are frequently ignored, and when responses are eventually given, they often come with unnecessary attitude for simply trying to get help. No one should be made to feel like an inconvenience for advocating for their loved one. The office staff consistently demonstrate a lack of sympathy, empathy, and basic respect for families who are clearly going through difficult and emotional situations. Instead of support and guidance, you are met with dismissiveness and frustration. This experience was not only disappointing but deeply upsetting. During a time when compassion and professionalism should be the standard, this facility failed entirely. Overall, this was the worst experience I've ever had, and I would strongly caution others before trusting this place with the care of someone they love.

Q horrible experience with this facility, my mother who's 91 years old was places facility. First…read moreof all I was unhappy at the room they placed her in it was a moldy room covered up by paint. Terrible shape. I go visit her the next day she tells me she had fallen in the bathroom. I asked the nurses no one nobody fall so I talked to the administrator Oliver. He said he would conduct an investigation and call me in a couple of hours. I neveeceived the phone call so I w ent back later on that evening he said that they determined that she did not fall that she was imagining things and that ​she possibly missed me. Very unprofessional. Turns out State found them negligent. The cookies I even took to her that evening were stolen. Administrator made fun of me saying he would return the cookies and a laughing manner.

I had a great treatment session with Grinal. I came in with a painful, recurring ankle sprain, and…read moreshe handled it with so much care and professionalism. She explained everything clearly, worked through the pain points, and I left feeling noticeably better. Highly recommend her and the staff too.

Staff, is super friendly. They care about you , getting you back to your normal self. I had knee…read moresurgery. Was worried about not getting better, all those worries are gone. Thank you Transit .