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    Arrowhead Springs Healthcare - Lovely Arrowhead Staff

    Arrowhead Springs Healthcare

    3.1(21 reviews)
    6.3 mi

    I didn't read the reviews before my mom was transferred here. She came from Kaiser Ontario and…read moreneeded antibiotics thru pic line I thought it would be good because it was close to home. I agree with other comments the place stinks and the staff is not much better. They left my mom sitting in soil for 2 hours. They knew she had an infection when she was transferred but used that as an excuse to not provide therapy. I know it's not easy dealing with sick people, not enough help and never enough pay, if you don't like helping others find a different job. We got her out as soon as she finished her meds. And her roommate was so grumpy.

    My mom was transferred here from Kaiser Fontana…read more Unfortunately Arrowhead Springs is understaffed and overcrowded. Mom was sent here for rehabilitation from a slip and fall. My 1st impression was: Omg the smell is atrocious! The smell hits you smack it the face! My mom laughed because she can't smell that well...I told her omg you're so lucky! It smells like Feces, urine, and bleach. The bleach doesn't cover up the overwhelming scent of feces or urine. You can tell they don't take pride or clean correctly. Most of the employees seem nice but some of them seem like they're just going through the motions. Elderly patients yelling for help while employees just walk right by. Didn't even acknowledged them. Trust me I so understand that old people can be very difficult but you signed up for this job! Thank goodness my mom isn't as old as some of elderly patients here. So she could do some stuff herself. As they don't check on patients very often. Leaving them in feces & urine for long durations. Or not changing their potty chairs or bedpans promptly. Mom said the food is nasty and even though she's diabetic they still kept giving her desserts with sugar and other high carbs in here meals. You'd think they'd have a special plate for those with diabetes. She even told them but they continued to bring it. So she'd just pick at stuff and I'd bring here meals and stuff to snack on. Unfortunately this place isn't family friendly. As they have no seats in the room fir visiting and the rooms are very small for two occupants. I honestly feel bad that anyone's loved one has to come here. Mom said they're were only a few kind hardworking nurses /employees and the rest didn't care. That the doctors that she had at this facility were hack jobs. Overall I'd steer clear of this facility if you can. They get 2 stars for the few nice people that took care of my mom. This place has so much room for improvement! Do better Arrowhead Springs don't you have parents and grandparents. You'd never want them treated this way!

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    Arrowhead Springs Healthcare - Gym

    Gym

    Arrowhead Springs Healthcare - Middle station

    Middle station

    Arrowhead Springs Healthcare

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    Arrowhead Regional Medical Center - They refused me with this condition

    Arrowhead Regional Medical Center

    2.3(421 reviews)
    1.1 mi

    I had a High risk Pregnancy with diabetes, high blood pressure, plus I am 36 years old. I was…read morescheduled for a repeat c section on Feb 13,2026 and a tubule removal. Dr Salimi did my surgery. She was so amazing right from the start. Her energy and attitude made me feel so comfortable and confident everything was going to go well. She delivered my baby girl safe and sound and I had no complications. The whole surgery she made me comfortable. She was also teaching a student that day. I was so impressed by her teaching ability's. She was explaining everything to them really well. She did my entire surgery and then when it came to closing my skin she was teaching how to close up the skin and guiding a student to do so. I felt so confident that my scar will be none existent. She was giving great instructions and really helping boost the students confidence. I didn't even realize till later that Dr salimi is a resident. Thats how good she was. I would 100% recommended her to anyone. They also had music playing in the background and it was my type of music. Made the experience even better. The whole team of nurses and Drs was amazing! The best experience I could have asked for. So much better than my first c section.

    I am the mother of a 30-week preemie born via emergency C-section (APGAR 5/7). My baby spent weeks…read morein this NICU and remains under the care of the hospital's High-Risk Clinic. Yesterday, I went to the unit to visit (as I was previously invited to do) and to see if I could get a medical-grade suction bulb. My baby has severe GERD and a high risk of aspiration--she chokes until her eyes are red and milk shoots from her nose. Having the right equipment for her safety is not something to play with. The treatment I received from Nurses HELEN and JESSICA was unprofessional and retaliatory. I have previously reported these nurses for their conduct during my baby's stay. When I arrived, Helen brushed me off and intentionally sent Jessica to the door to confront me. Jessica looked me in the face and said, 'I know who you are.' She then stood there acting as if the supplies were her personal property, condescendingly stating she would give me one 'this time only' and 'reminded' me that they don't provide these once a baby has left. It is deeply disappointing that staff would use a medical necessity to power-trip and settle a personal grudge. To treat a mother this way when she is simply trying to ensure her high-risk baby can breathe safely is unacceptable. ARMC management needs to address the behavior of Helen and Jessica immediately. I will not be returning to this unit to visit again. Their lucky My baby has to come to the clinic or i wouldn't step foot in this Hospital. Unless it was to see my OB. Sorry Dr. R & Dr. B but your staff that represent that unit need to be better VETTED

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    Arrowhead Regional Medical Center - King's empanadas

    King's empanadas

    Arrowhead Regional Medical Center - Açaí bowl vendor

    Açaí bowl vendor

    Arrowhead Regional Medical Center

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    Haven Post Acute

    Haven Post Acute

    3.0(12 reviews)
    7.8 mi

    If you don't care about your loved ones and don't mind being made to feel like a burden by the very…read morestaff responsible for providing support and resources, then this is the place for you. Communication is extremely poor--emails and phone calls are frequently ignored, and when responses are eventually given, they often come with unnecessary attitude for simply trying to get help. No one should be made to feel like an inconvenience for advocating for their loved one. The office staff consistently demonstrate a lack of sympathy, empathy, and basic respect for families who are clearly going through difficult and emotional situations. Instead of support and guidance, you are met with dismissiveness and frustration. This experience was not only disappointing but deeply upsetting. During a time when compassion and professionalism should be the standard, this facility failed entirely. Overall, this was the worst experience I've ever had, and I would strongly caution others before trusting this place with the care of someone they love.

    Q horrible experience with this facility, my mother who's 91 years old was places facility. First…read moreof all I was unhappy at the room they placed her in it was a moldy room covered up by paint. Terrible shape. I go visit her the next day she tells me she had fallen in the bathroom. I asked the nurses no one nobody fall so I talked to the administrator Oliver. He said he would conduct an investigation and call me in a couple of hours. I neveeceived the phone call so I w ent back later on that evening he said that they determined that she did not fall that she was imagining things and that ​she possibly missed me. Very unprofessional. Turns out State found them negligent. The cookies I even took to her that evening were stolen. Administrator made fun of me saying he would return the cookies and a laughing manner.

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    Haven Post Acute - Hallway

    Hallway

    Haven Post Acute - Hallway

    Hallway

    Haven Post Acute - Entrance seating area

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    Entrance seating area

    Vista Cove - rehabilitation_center - Updated May 2026

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