Good therapy and nurses. The food is sometimes good…read more Clean Good location But would recommend Ballard.

Nurse and cna are amazon always helping you out every hour they come in and ask if we need…read moreanything. NOW the PT and OT there are amazing they work you out I highly recommend this place. Im here because I got gbs syndrome.

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

This is not a skilled nursing facility this is a business. What I witnessed here not just for my…read moreloved one's care but her roommate as well . Disgusting. Me and my family were constantly visiting and what we observed. Disgusting

My mom was a little worried at first because we've all heard terrible things about nursing…read morefacilities. Honestly, I had some concerns too. But seeing the way the staff at Reche Canyon Rehabilitation Center cared for her completely changed my mind. I cannot say enough good things about Reche Canyon Rehabilitation Center. The nursing staff were incredibly patient, helpful, and genuinely loving toward my mother. They treated her like a queen from day one. They truly go out of their way to make the facility feel as homey and comforting as possible, even though it is still a nursing facility. You can tell the staff actually care, not just about doing their jobs, but about the people they are caring for. What meant the most to our family was how the nurses and staff came to give my mother hugs when she was discharged. They treated her like family, not just a patient. That speaks volumes about the hearts of the people who work there. My mother stayed for about a month, and throughout her entire stay, we felt confident she was in good hands. I have nothing but positive things to say about this place, and I am truly grateful for the care they gave my mother. Highly recommend.

Just an simple update, since her release to home & family, with a therapists help she is sitting…read moreup, and they had her standing for short periods of time. What she needed is care that Reche did not supply. They should be ashamed for calling themselves a rehab or skilled nursing facility.

I didn't read the reviews before my mom was transferred here. She came from Kaiser Ontario and…read moreneeded antibiotics thru pic line I thought it would be good because it was close to home. I agree with other comments the place stinks and the staff is not much better. They left my mom sitting in soil for 2 hours. They knew she had an infection when she was transferred but used that as an excuse to not provide therapy. I know it's not easy dealing with sick people, not enough help and never enough pay, if you don't like helping others find a different job. We got her out as soon as she finished her meds. And her roommate was so grumpy.

My mom was transferred here from Kaiser Fontana…read more Unfortunately Arrowhead Springs is understaffed and overcrowded. Mom was sent here for rehabilitation from a slip and fall. My 1st impression was: Omg the smell is atrocious! The smell hits you smack it the face! My mom laughed because she can't smell that well...I told her omg you're so lucky! It smells like Feces, urine, and bleach. The bleach doesn't cover up the overwhelming scent of feces or urine. You can tell they don't take pride or clean correctly. Most of the employees seem nice but some of them seem like they're just going through the motions. Elderly patients yelling for help while employees just walk right by. Didn't even acknowledged them. Trust me I so understand that old people can be very difficult but you signed up for this job! Thank goodness my mom isn't as old as some of elderly patients here. So she could do some stuff herself. As they don't check on patients very often. Leaving them in feces & urine for long durations. Or not changing their potty chairs or bedpans promptly. Mom said the food is nasty and even though she's diabetic they still kept giving her desserts with sugar and other high carbs in here meals. You'd think they'd have a special plate for those with diabetes. She even told them but they continued to bring it. So she'd just pick at stuff and I'd bring here meals and stuff to snack on. Unfortunately this place isn't family friendly. As they have no seats in the room fir visiting and the rooms are very small for two occupants. I honestly feel bad that anyone's loved one has to come here. Mom said they're were only a few kind hardworking nurses /employees and the rest didn't care. That the doctors that she had at this facility were hack jobs. Overall I'd steer clear of this facility if you can. They get 2 stars for the few nice people that took care of my mom. This place has so much room for improvement! Do better Arrowhead Springs don't you have parents and grandparents. You'd never want them treated this way!

CNAs, RNs, personal support staff - I have no complaints other than they are overworked and too few…read moreof them. Response time to call button was often 30 minutes. The patient-level staff & the RN were overall caring & friendly. Social worker and management level staff - horrible! Next-to-nothing communication. Social worker rarely returned phone calls, made excuses to not meet in person, and tried to sabotage discharge when requested. Business office - not sure what's going on. Spoke with Reyna mostly - wonderfully kind and helpful lady. However, since leaving there we've encountered several concerning things regarding billing and medi-Cal. Will be following up.

Nursing 9, Facility - older but immaculate 10, other staff - admin, etc. 10…read more Food 8, Outside courtyard 9, Office 10. Dining hall activities - 10. Overall: 9.7

Staff is dismissive and unwelcoming. They are not patient or family friendly. My loved was admitted…read moreand RN on duty at approximately 7-8pm was rude. Entering the facility for the first time myself and spouse of admitted patient were past by at least 3 staff members who did not acknowledge or greet with basic hello and entering the room the RN didn't say a word and walked out of the room of which I had to go to desk just to get information on what next steps of admittance was. Not place I would recommend but unfortunately there are not many options.

My whole stay was pleasant and the staff was very helpful They were fast in responding for help and…read morevery accommodating to individual patients

Needed to find a place for mom to recoop from a bad fall, So thankful I found GTHC, they ate close…read moreto home, clean and everyone there is so sweet, my mom was very pleased with her stay, the PT, therapists, nurses, food. I would definitely recommend if you have a loved one who needs care, it was such a relief to find a place so close to home, that I knew my mom was safe and well taken care of.

The care my brother is receiving and the support our family is receiving have been above and beyond…read moreour expectarions. You can tell they enjoy their jobs. But Lucy Salaki has made this difficult situation bearable. She made sure we understood every step along the way. Answered a million questions, always returned phone calls as soon as possible. I never felt rushed or insignificant. I highly recommend this facility if your loved ones need a great skilled nursing facility.

Dr. B is very caring and talks to me so I could understand. His care for me as a patient was…read moreoutstanding! I had a great experience and no longer in pain! Thank you for all the team members from your office to the Loma Linda Surgery Center. Great experience! Also a shout out to your scheduler, Cynthia. She was so patient with me, from day one. She is amazing and a huge thank you for having this member on your team. She is very caring for the patients, I was scheduled from day one and never had any issues, if I had a question I could email or send a message to My Chart and her response time was incredible! Please thank her for being a supportive, caring and knowledgeable member of your team, Thank you Cynthia!! All things said the quality of care from your office staff to the Surgery Center was a very outstanding service. Blessings

I've had amazing care over the last 7 months following a serious crush injury. I highly recommend…read morethis facility, especially if you had care at loma linda hospital.They keep in great contact with each other.

I would also like to give a heartfelt recommendation for the Palm Center in East Highland. The…read morestaff there has always been absolutely wonderful -- caring, patient, and consistently helpful to our family member who stays there. It can be difficult to find a place where you feel truly confident leaving someone you love, but the Palm Center has given us that peace of mind. The facility is clean and well-maintained, the food is very good, and there are always plenty of nurses available. What really stands out is how quickly they respond -- whenever the call button is pressed, someone always comes right away. You can tell they genuinely care about their residents. Because of their kindness, professionalism, and the level of comfort they provide to both residents and families, I feel they truly deserve a full five-star rating.

Highly Recommend Highland Palms Health Care Center!…read more I can't say enough great things about Highland Palms Health Care Center. Shady and staff were amazing!!! From the moment you walk in, you can tell that the staff truly cares about their residents. The facility is clean, well-maintained, and has a warm, welcoming atmosphere. The nurses and caregivers go above and beyond to ensure that every patient receives attentive, compassionate care. They are professional, knowledgeable, and always willing to answer any questions or concerns. The administration is also incredibly helpful, making the entire process smooth and stress-free for families. I highland recommend!! Thank you again Shady for taking such good care of us!!!!