This senior care company is as good as it gets! Talk about personal care and ohana! They took…read moregreat care of my mom! She was not the easiest patient and complained about everything! My mom was downright vicious I didn't think anyone would want to work with her! But their grace and compassionate service helped my mom to feel at ease and eventually, she really looked forward to their arrival each day! My mom was hesitant about any care services and I was getting overwhelmed with all the management, medical appointment visits, medication, CPAP care, meals, and bathing care. It was all too much! Then I spoke with Janet and she made it all much more manageable. She offered to help out beyond the norm. She is a superstar! I am so grateful for their gracious service toward my mom!

After changing home care companies 3 times, we finally found Hau'oli Home Care. My 87 yr old dad…read moreneeded daily care due to increasingly debilitating Parkinson's disease. My wife and I worked during daytime hours, so we needed a responsible and competent caregiver. The previous companies would occasionally cancel the caregiver with no lead time for us to make alternative plans. We also experienced caregivers who were disinterested in engaging with dad in simple conversation. We never experienced that with Hau'oli Home Care. The company owner, Janet, took personal interest in assuring that dad was cared for properly and competently. The caregivers were friendly, attentive, respectful and responsible. We never and a cancellation that couldn't be covered by an alternative caregiver. When dad transitioned to needing in-home hospice care, Hau'oli Home Care was able to provide compassionate daily 24 hour care until he passed. To this day, I always recommend Hau'oli Home Care to friends needing assistance!

We hired attention care plus when my uncle was in the hospital, and have been very pleasantly…read moresurprised by the level of care he's received. The administrators and caregivers have been very responsive and dependable. They check in often, will do FaceTime with us from the hospital room, and put our mind at ease knowing that he is receiving excellent care.

Horrible horrible company. We hired them to care for a family member with cancer as a night time…read moreaid. On the first night the caregiver was caught fast asleep with an elastic blindfold over her eyes while our family member was screaming in pain. We sent her packing on the spot. Upon immediate notification the service: 1. Said that they would talk to the caregiver and send her back the next day And 2. We couldn't cancel the agreement without a penalty. Unbelievable. They backed down after we threatened to get a lawyer involved. Save yourself grief. Do not hire this company. The fact that they would consider NOT firing someone who purposefully put on a blindfold so she could sleep on duty speaks volumes.

We've used them for both my dad and mom as they transitioned out at different times. From the…read moreinitial intake nurse to the nurses and CNAs who came to the house, we felt very supported. Any questions or concerns were addressed right away. They helped us get the medical equipment we needed to assist us in keeping my parents at home. When the end came, a single phone call brought the nurses to the bedside who helped us thru the process. We were assigned a chaplain at the start who called to offer any spiritual support and would visit. Appreciate the sensitivity and support we received from Islands Hospice. Mahalo !

Queens hospital connected us with Islands Hospice and we truly appreciate the excellent service,…read moreprofessionalism and compassion.

I got released from the hospital a couple weeks ago. I was told that a home nurse from Bayada will…read morebe coming by three times a week to check on me. I have a nurse name Meriah, and she is super sweet. Her communication with me and my doctors is awesome. She'll be working with me until I'm fully healed.

They coerced me into giving my mother a 500 mg of sodium after I told them she already had swollen…read morefeet the night before. Her feet started swelling up again and the girl Hannah denied that was the reason for it. They insisted I call EmS to check her for low sodium after I told them she probably had high sodium. They called 911 because I refused and police, fire truck and ambulance arrived. After checking my mother they left. Bayada could have just waited to speak to a physician but instead they called 911. Should be 0 stars.

We used this service for my parents and were two for two with caregivers. They were both very…read morewarm, caring and competent. I thought it would take time for us to find caregivers we were comfortable with - but we loved the two ladies that picked up our shifts. I especially appreciated them asking what can they do around the house when my parents were sleeping. Yes, I highly recommend them!

When you call, you have someone on the line responding with scripted AI responses…read more Alex took my information and never even asked the name of my Mom that needs care. The number is a call center. No human interaction. THUMBS DOWN right out the gate. Had me fooled in the beginning but yoy can tell because the response is delayed following answers to their scripted questions. Went through the whole scheduling of an assessment then canceled it because of this.

We will be forever grateful to the wonderful hospice team who cared for my mom and supported our…read morefamily. Lisa, our social worker, and Yumi, the nurse supervisor, listened to our needs and connected us with the perfect nurse case manager, Megan, who was incredibly kind, compassionate, and knowledgeable. Brianna, Mom's healthcare aide, was always so pleasant and skilled, especially in the gentle way she helped her with showers. Dustin, the after-hours nurse, was there when Mom became unwell in the middle of the night and again the evening she passed, treating her with such tenderness, dignity, and respect as he helped us prepare her for transport. And Sr. Marykutty was a constant source of comfort, inspiration, and peace to Mom and our entire family. We cannot thank each of them enough for the exceptional care, kindness, and compassion they showed my mom and all of us.

My husband was diagnosed with stage four cancer in January. Navian hospice came after the news and…read moresupported me for three months until my Randy died. I had no idea how these companies worked and was somewhat uncomfortable at the thought of strangers coming into my house at the worst time of my life. They changed my life. They supported me 100% throughout the end of his life. I don't know how I would've managed without them now. This weekend part of the goodness of their hearts they put on a memorial at Calvary by the sea Lutheran Church. I cannot say enough about this company. They are still supportive and I thank God he blessed for him and I with their goodness and support.

My father was recently hospitalized and then needed to go to short term rehab to get stronger prior…read moreto coming home. He ended up at short-term rehab at Hale Ola Kino. The location was convenient. He was here approximately two weeks. The main reason to going to short-term rehab is if they need more physical therapy and occupational therapy to get stronger to be independent. Sometimes they no longer need to be in the hospital, but may be a fall risk so going to short-term rehab is a good idea. Overall, I think he had a good experience. He did receive PT and OT on most days. I believe it's six days a week. First they started him with a walker, then a cane, and then did trial him on no assist device. I also asked them to make sure he could navigate stairs. He told me the food was pretty good. Staff was attentive. Physical therapist and occupational therapist were personable and provided good therapy. Would definitely recommend this place for short-term rehab.

The Health Department needs to shut Hale Ola Kino down with saving Grandma's Life kine sense of…read moreurgency and those nurses who are in charge belong in prison. For almost 6 weeks now, they've kept me from seeing my dying Mother. No reason, no explanation, nothing. Told me I can't be there and called the police to issue a trespass, on my work break as I came to see Mom. The administrator Roselle Salon has told me she'll call me back at least a half a dozen times, not one call. I've had to call from 5 different phone numbers just to get them to answer the phone, the 808-983-4444 number. Their main phone number, that's listed on every social media page. When I call from an unrecognized number and they answer, they tell me that the administrator is in.a meeting every single time I've gotten through and today I could hear people laughing in the background while they told me that the administrator was in a meeting, again. Laughing at me, as I am kept from visiting my dying Mother. No reason, no explanation, NOTHING! Yelp, I hope you will let me be heard on this platform so that the community knows how they've treated my family and their patient. I hope those responsible end up in prison for this horrible nightmare they have brought our family. Please spread the word, with friends and protect vulnerable kapuna in the neighborhood Chris Franklin 808-480-2691

The caregivers are incredibly experienced, compassionate, flexible, and truly dedicated. They're…read morealso very respectful, which I really appreciate. I'm beyond satisfied with the personal care they provide for my mom - from preparing her meals to helping her bathe, exercise and taking her to doctor's appointments. I couldn't ask for better care. The owner is so thoughtful and ensures we're happy with the caregivers they refer, plus they're available 24/7 whenever we need support. I highly recommend this company if you need caregivers to help care for your loved one!