1. Visiting Angels

    0

    Charlotte, NC

    Cancel

    Open app

    Search

    Visiting Angels Photos

    You might also consider

    Recommended Reviews - Visiting Angels

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Visiting Angels

    You might also consider

    Verify this business for free

    People searched for Home Health Care 325 times last month within 15 miles of this business.

    Verify this business

    The Charlotte - The Charlotte Assisted Living and Memory Care - Interior of Apartment - Assisted Living Apartment in Charlotte, NC

    The Charlotte

    4.2(9 reviews)
    1.6 mi

    It's bad enough to have to check a loved one into an assisted living facility. The Charlotte hides…read morebehind the contract one is forced to sign to gain admission. There are no options not to pay via ACH. There are no options outside of paying a monthly fee to use your preferred pharmacy They failed to honor several rights we had in the contract including: 1) to be treated with respect, consideration and dignity - this applies to senior management at the facility in being rude, lying, and being non responsive to calls or emails while holding the family and resident to a higher standard, 2) to receive adequate and appropriate care and services - be it failing to do laundry or losing items (often I had to do it myself), or in billing by adding fictitious charges and ach"ing money without informing that they were too busy to deposit a check, 3) Even the owner of the facility at Senior Living Facilities failed to properly acknowledge and investigate my complaint. Not only do they drastically overcharge they have no awareness that the facility I took my mom to after 2 months is over 2,000 a month cheaper yet even with all these documented failures was not interested in refunding any money. The issue with their pharmacy was worked out after almost 3 months when they wrote the entire bill off. For 10 years my mom paid less that it charged me for 2 months, yet The Charlotte didn't care, or look into a different pharmacy. By comparison when I explained why would not use their preferred pharmacy and documented it, that pharmacy was replaced. I wouldn't bring my worst enemy here

    My name is Ruth Whitehurst I've lived at the Charlotte for six months. Staff and my friends have…read morebeen very helpful and friendly and supportive. I couldn't ask for a better place than this one.

    Photos
    The Charlotte - The Charlotte Assisted Living and Memory Care - Interior Memory Care Apartment - Alzheimer's and. Dementia Care in Charlotte, NC

    The Charlotte Assisted Living and Memory Care - Interior Memory Care Apartment - Alzheimer's and. Dementia Care in Charlotte, NC

    The Charlotte - The Charlotte Assisted Living and Memory Care - Multimedia Room - Movie Room - Assisted Living and Memory Care in Charlotte, NC

    The Charlotte Assisted Living and Memory Care - Multimedia Room - Movie Room - Assisted Living and Memory Care in Charlotte, NC

    The Charlotte - The Charlotte Assisted Living and Memory Care - Apartment Interior - Charlotte, North Carolina Assisted Living Community

    See all

    The Charlotte Assisted Living and Memory Care - Apartment Interior - Charlotte, North Carolina Assisted Living Community

    Legacy Heights

    Legacy Heights

    1.7(7 reviews)
    2.5 mi•Ballantyne

    My family had a very disappointing experience with Legacy Heights while my grandmother was a…read moreresident. From the beginning, many staff members made even the simplest requests feel like an inconvenience. It often seemed as though providing basic care was treated as a burden rather than part of their responsibility. Communication was consistently poor, and we always had to follow up multiple times to get answers or assistance. Unfortunately, the communication issues appeared to stem from the top. Our interactions with the Executive Director and the leadership team were often just as unresponsive as our interactions with other staff. It became clear that the lack of communication, accountability, and urgency started with leadership and trickled down throughout the facility. While it's easy to blame staffing changes or new ownership, our concerns existed before those transitions and continued throughout my grandmother's stay. One of our biggest concerns was medication management. There were multiple occasions when my grandmother was given another resident's medication, which is completely unacceptable. There were also several times when the facility ran out of her prescribed medications without notifying our family. Had we been informed, we could have easily brought her medications from home to ensure she didn't go without them. What hurt the most was the lack of compassion. My grandmother was hospitalized multiple times, was eventually placed on hospice, and ultimately passed away. At no point did anyone from Legacy Heights check on her or our family. We had to repeatedly ask for move-out instructions instead of receiving proactive communication during an already difficult time. I believe families deserve to know what our experience was like. Entrusting a loved one to an assisted living facility requires tremendous faith, and unfortunately, Legacy Heights did not provide the level of care, communication, accountability, or compassion that my grandmother deserved. To be fair, the facility itself is clean. If your loved one is largely independent and requires no assistance, it may be a suitable option. However, based on our experience, I would not recommend Legacy Heights to anyone, especially for someone who needs any care, medication management, or responsive communication with their family.

    Property was newly taken over and front desk is newly very rude. Reviews previous are accurate of…read moreexpectations. Would not recommend leaving your elderly loved ones anywhere near someone who treats people so unfriendly.

    Photos
    Legacy Heights
    Legacy Heights
    Legacy Heights

    See all

    The Sanctuary at Stonehaven - Master Bedroom

    The Sanctuary at Stonehaven

    5.0(1 review)
    6.0 mi

    Family owned, newly renovated assisted living home. First truly 5* residential assisted living…read moreoption that I've seen in Charlotte (only seen other properties of this caliber in luxury residential areas in AZ and FL). All 5 or 6 rooms have private bathrooms, gorgeous decoration, cozy feel. They just finished renovating whole home, I must have been one of their first tours. Given equivalent pricing to large institutional homes, would be surprised if they are not full within a couple months.

    From the owner: We are a premier assisted living home nestled in a quiet Charlotte, North Carolina neighborhood…read moreoffering all the benefits of assisted living in a residential environment. We recognize that some seniors want to remain in their homes as they age but are precluded from doing so due to changing needs. In designing The Sanctuary, we sought to combine all of the luxuries of home with the highest standard of excellence in care. Our commitment is to provide families with peace of mind - knowing that your loved one is comfortable, engaged, safe, and respected. Our competent staff, comprised of Certified Nursing Assistants, Med Techs, an Activity Director and Chef take care of everything - nutritious meals, medication management, daily housekeeping, hygiene assistance, and recreation. The home is staffed at all times and strictly adheres to a 3:1 resident to caregiver ratio. Unlike larger assisted living facilities, that means a maximum of six residents have immediate access to two caregivers.

    Photos
    The Sanctuary at Stonehaven - Hair Salon

    Hair Salon

    The Sanctuary at Stonehaven - Dining Room

    Dining Room

    The Sanctuary at Stonehaven - Master Bedroom

    See all

    Master Bedroom

    Visiting Angels - homehealthcare - Updated October 2026

    Loading...
    Loading...
    Loading...