1. Comfort Keepers Home Care

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Charlotte, NC

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Comfort Keepers Home Care

5.0 (1 review)
Open • Open 24 hours

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11 years ago

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CenterWell Home Health

CenterWell Home Health

1.4(10 reviews)
0.4 mi

I have used Centerwell several times and always taken care of me and been extremely nice and…read morehelpful I've had Linda P. this time for my primary nurse and would ask for here again.

After complex back surgery, Ortho Carolina said that they would set up in-home care to change…read moredressings and help me go through the post-surgery healing. Waited and waited, but after two days recontacted Ortho Carolina to find out if Centerwell was coming, and when. Ortho's request had been submitted, so, without Centerwell's response, they resubmitted the request for services...just in time for the weekend. Centerwell apparently does not administratively process requests other than during the work week. Think about it: people get sick and injured at all hours and days of the week. If they need help, Centerwell is, in my experience, not the place to call. NOT RECOMMENDED. On Monday, after my wife tried to change dressings and with me dealing with a lot of pain and annoyance, we received a call from Centerwell advising me that Linda would be contacting me to set up an appointment for the next day, Tuesday. Linda came by, did the interview and filled out paperwork and looked at my back dressings. She and my wife removed what dressings were there and my wife followed Linda's instructions as to how to dress the wounds, setting up a follow-on visit in three days. The second visit was similar to the first. Linda advised, wife did the dressings changes. We ended the relationship with Centerwell and would not consider using them again. What a waste of our time. Not recommended at all.

Comfort Keepers Home Care - homehealthcare - Updated October 2026

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