Little voices is by far the best! I have been taking my daughter here for 3.5 years and everyone…read morehere has become like family and has helped her crush her goals, from feeding therapy to speech therapy. We see Danielle but there's not one therapist I wouldn't trust with my daughter!

Poorly run office and accounting department. We just received a bill yesterday for sessions dating…read moreback to 2024 with an email indicating they changed accounting departments and discovered $530 was not paid. As everyone knows, they do automatic debits or charges to a credit card for insurance balances and we paid every charge on time. They provided no back up and my daughter switched insurance companies in 2025. While the teachers are very good, I have never seen a more poorly run office or accounting department with an owner who takes no responsibility for it. This is just poor, inexcusable, reprehensible, and inept. To date, we still have no back up for what they are telling us is NOW owed since 2024 when my grandson has had no services since the summer 2025 when he graduated from pre-k and they billed our credit card as they performed every service. Be very wary of this company unless you want to be billed with no back up for multiple invoices they say you owe dating back almost 2 years.

Sister was admitted here for a week of rehab following hospital stay. Room was fine except floor…read moremolding peeling off wall under window. No patient rights were ever provided. Medications not administered in a timely manner (in some cases 11/2 hours late). We had to explain at least twice to nurses that it was critical to get medication prior to PT. No schedule for PT, you don't know when they are going to come. NO cleaning of equipment between patient use, this included weights, bikes, parallel bars. No meeting with sister & family regarding goals or plan of care. Didn't get a menu to select preferences until 3 day after mentioning to Social Worker. Food generally cold, and daily grits congealed. Social Worker met with sister & husband once, very nice but no follow up. NO plans were coordinated for Home Care Services upon discharge! Answering of callbell was inconsistent. Nursing assistants overall were kind and helpful. There is no consistency is how to transfer patients from bed to wheelchair to toilet and back. Everyone seemed to do it differently and not what was being taught by PT. Family stayed with my sister 24/7 to make sure she was cared for properly. Administrator and DON poked their heads in once. No admissions person to explain process.

My Father-in-Law was taken to Lake Park Rehab. Indian Trail NC. Places in room # 702, he found the…read morebed sheet coved with either bugs or poop body pubic hair,(we have pictures.) He call staff pointing it out to them and they simpled walked away doing nothing. Later that afternoon we found the sheet unchanged covered in filth. To make it worse he was cold so he took spread off bed, that was covered in who knows what and was covering himself as he sat in a chair. What a shame that he was put in such terrible situation. There was no towels, no hand soap in bathroom or room for him to use. So shameful that someone would treat the elderly with such disrespect. After finding him in this situation we left with him taking him home. We had waited for 10 day to find a rehab facility only to found him in this disgusting situation. So now we are trying to find in-home PT. Please DO NOT ALLOW ANYONE THAT YOU CARE ABOUT TO STAY AT THIS FACILITY. Information: I saw two different staff sitting either talking on their cell phone or looking at their phone, one was like hiding in a dark cubby behind a machine. The "supper" food tray was still in room at 9pm (I don't even want to think about what the kitchen looks like if the rooms are filthy. We Must stop Elderly Adbuse! They have worked to hard and long to be treated like this! Think about those in this facility without someone checking in on them. Heartbreaking! I Score Negative. 8/25/2025 Not Good At All!

Our family member received expert professional and compassionate OT care which over time resulted…read morein demonstrated remarkable improvements in personal behavior, communication skills and overall wellness. We appreciate the critical role that CF&D and Sarah played in this process. Thank You!

Absolutely the best and life changing. Both of my children received multiple services from this…read morecompany. We were so impressed with our experience from scheduling to therapy. Everyone has been kind and compassionate. It is clear this company's staff really cares about patients. My kids made great progress and I am so grateful Child and Family was recommended to me by a friend.

I received excellent care and treatment from Alisha Webster at Benchmark Therapy two to three times…read morea week from October2024 to March2025. Her compassionate, expert care became a beacon amid countless medical setbacks--her sessions brought relief, made life bearable, and gave me the hope to push through each day. I'm forever grateful to this gifted healer. A million thanks!

From the owner: BenchMark Physical Therapy located in Indian Trail, NC is a leading outpatient physical therapy…read moreclinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Laurie brings her occupational skills to our houses three days a week to help my 87 year old…read moremother. She helps her shower, dress, and do functional activities. She also makes sure that my mother gets the appropriate amount of exercise. Laurie is compassionate and her approach is so good. There are so many aging parents out there who need home health care. Without reservation, I recommend Laurie and would be happy to talk with you directly about her services. You can email me at michaeljordanw@me.com and we can be in touch. Laurie is trying to develop her business in the Waxhaw, Weddington, Monroe areas.

While the physical therapists are good at Ivy Rehab Indian Trail, make sure you confirm how much it…read morewill cost up front. They give you one price and then you continue to get bills. They blame it on the insurance company, but I doubt that. There should be transparency in pricing. Then when you look at the bill, they charge insurance $607-$757 per visit, which makes your portion EXPENSIVE! It's cheaper to self pay.

From the owner: The highly skilled clinicians at Ivy Rehab, located at 4514 Old Monroe Road in Indian Trail are…read morehere to help you get back to feeling your best again! Ivy Rehab is a rapidly growing network of physical & occupational therapy clinics dedicated to providing exceptional care and personalized treatment to get patients feeling better, faster. We have over 10,000 online reviews with an average score of 4.9 out of 5 stars. We have many convenient locations in NC and offer a wide range of treatments and programs to suit your needs, including in-clinic and virtual telehealth appointments. Give us a call to see how the friendly team at your local Ivy Rehab Physical Therapy in Indian Trail can help you today!

My daughters see Angelique and Tyrah for speech services. They are both absolutely wonderful! I…read morehave seen such improvement in both of my children since they started working with them. I can't recommend them enough!!!!

From the owner: CSHC provides a wide range of speech-language and hearing services to all ages…read more We have 12 fully-certified and highly-qualified clinicians, including a board certified Doctor of Audiology (AuD), who have a variety of specialized skills to meet the communication needs of you and your family. Our hearing department offers exceptional patient care and state of the art technology from leading manufacturers to meet every lifestyle and budget. Our speech department has parent observation rooms with sound systems that help caregivers to be a meaningful part of treatment. At CSHC we follow a family-based, holistic approach to treatment and also offer occupational and physical therapy services at our facility. We have assistance funds for both our speech and hearing clients to ensure that everyone, regardless of income, has access to the services they need.

Returned back to this location for more follow-up PT. Everything is the same, Rhonda, the…read morereceptionist is still there and very friendly as always. My PT Dr. Is still here and treating me. She is still very wonderful and listening to any and every concern I have. I don't mind being returned to this location and happy with their care.