They lied to us about the room we would have alone with the pages deal i would never go backread more

Unfortunately they are in a merger right now with Hilton so all the maintenance seems to have…read morestopped. However proximity to everything you want to do with your kids is here universal, seaworld, Disney, Waikiki, Walpole, kissime, Tampa, and many other things. The amenities such as the gym (3) my fav and the pools (4) second fav is awesome and clean. Food is well Florida vacation food, but the staff is always helpful and the grounds are kept up. The lake it sits on is beautiful and the buildings are roomie.

I was at the Osceola county welcome center on a Sunday morning to meet up with a walking group. I…read morewas hoping to visit inside however dogs are not allowed therefore I was not able to enter unfortunately

This place is such a nice stop, especially for families! The place is clean, welcoming and full of…read morehelpful info about the local area, its also a small museum that shows about the history of Osceola County and they have scavenger hunt that my kids really enjoyed. The best part is the play space for kids especially great during summertime when you need a cool spot indoor. Definitely worth a visit if you want a local info and a kid friendly break!

Know Before You Go is an excellent reseller. They are what they say they are. In other words,…read morethey do sell the cheapest tickets for all local attractions. There is absolutely no gimmicks with this place. Their pricing is straightforward. With no taxes. That is not what you expect with other resellers. The staff are all excellent and very caring. They even gave us a free discount card they usually sell for $25. Just because we were all patient and allowed them to contact the folks at Disney to find out why there is a problem with the half a day ticket. Yes, I totally recommend them.

they where amazing very friendly and very nice they had great customer services it was very clean…read moreand they had great items that would be great to come back home with me and my husband will definitely be back world class customer services

I'm still not sure what to make of downtown Orlando. It feels a lot like downtown Los Angeles at…read moretimes. There will be 1 nice lounge and then a gangster bar next to it. Then, there will be 1 ok restaurant, and then everything next to it will be boarded up with homeless zombies wandering back and forth. I've been thinking about moving here, but I need to explore more. I can't believe how much cheaper rent is here than Tampa, but I'm not going to move to save a few hundred bucks a month if I'm going to be surrounded by boarded up buildings with druggie homeless everywhere.

Pretty good location, huge space! A ton of local information available that a lot of locals are…read morenot even aware of. If you are downtown and have a few minutes, stop in, find some great info you may not have heard about or an event coming up that you can attend. Show your city some love and of course if you know of any tourists who want to get really intimate with our wonderful city, send 'em here to plan their day...in addition to Yelp as well - OF COURSE ;o) YAY Orlando!!!

My stay at this resort was accommodating overall. Because of the nature of my trip, I was focused…read morenot only on the stay itself, but also on price and convenience. The unit we stayed in was clean, up to date, and comfortable. Everyone slept fine, and the kids enjoyed the patio the most. My reservation included SeaWorld tickets, but if you do not have the printed sheet with you, staff will tell you there is nothing they can do. I ended up having a friend drive two hours just to bring it to me. I was also told that buying tickets on-site would be cheaper, but that was not true. The price was basically the same as buying online. The kids spent most of their time at the pool, which they enjoyed, but unfortunately the jacuzzi was not working.

Worse experience in my life! Extreme pressure! If you say no! They are angry! The gifts are very…read morerestrictive, lots of fees plus you get bottom Of the barrel, much trickery & waste of time!

You better think twice before you wear your favorite hiking shoes cause things might get a little…read moremuddy! During rainy season some of the trails even close down due to flooding. But for the most of the year this preserve is about three miles of nice, flat hiking. We even spotted some osprey and a tortoise sunbathing in the middle of the trail on the way out.

I really enjoyed walking the trails at Lake Butler. The scenery was beautiful and the trails were…read moreeasy to navigate--I was even able to push a stroller through without much trouble. There's a small nature center near the parking area that shares information about the wildlife in the reserve, which was a nice touch. Most of the trail is shaded, and there are water stations and benches along the way. We spent about two hours walking and had a great time. I'll definitely be back!

Awesome and fast service. They offer excellent discounted tickets and beautiful office.read more

We came searching for tickets during our vacation and found this place and we're extremely…read moresatisfied with our experience. Staff were friendly and explained all of our options to us. We would definitely recommend to others searching for good deals and prices.

Great / friendly customer service. Very helpful in modifying the expiration of our ride…read more"redemption" (received after a ride broke down while we were on it, but at the end of the day). However, the wait to see a representative can be horribly long. Wish they would open more desks.

The old lady that works there is the worst. She made us waste an hour of our precious time doing…read morenothing. She was super rude and condescending to us. She sided with the other employee that scammed us. I really hope they fire her because she doesn't do her job properly and is clueless on how to use a computer. And at the end she kept my annual passes and did nothing to help the situation and only blamed me. The worst customer service interaction I've had aside from the other Disney employee that scammed me into buying an annual pass and then telling me that there was an apparent previous balance. Avoid that old lady at all costs. She has zero empathy because I was crying and she just treated us with disrespect, disregard and zero care. Just wasted our time. Terrible woman!

Was in town for a special event and stopped to get assistance on getting a bus to my event. Tracy…read morewas more than kind and especially helpful in making sure I got the right bus. Thanks again for all you did.

We bought tickets to the three things at the Orlando eye. The guy was very nice. We went to the…read moreOrlando eye and they told us one ticket was expired. We had to go back to this place and of course a new person was there. She gave us a new ticket. Our Orlando trip has not been a good experience so far.