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    Visionworks

    2.2 (25 reviews)
    Closed Closed

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    My expensive (cheaply made) glasses that did fit, scratched too easily, and are completely worthless.
    Mike D.

    I have sort of changed my mind. A few months later. The glasses I got were too short for my ears. I didn't realize that was a thing. Nobody pointed that out to me in the store or I would have chosen another pair. Because of that, they fell off and got scratched. They barely fell at all and landed on carpet. These things must be made with the lowest quality materials. Now, I am the kind of person that buys the best extended warranty for everything. If it is offered, I always get it. I'm an easy mark. There is ZERO chance they mentioned that it was an option. I would have (with no question) gotten it for the $29 at the time. I only found out they offer it because when my wife got glasses the DID offer it to her. So I came into the store to ask. They are very nice people but they said I am completely out of luck. I would have to repurchase the glasses with a 25% discount. These glasses don't fit me right. They scratched easily. No way I'm rebuying them. If the salesperson would have offered the warranty I would have gotten it. So yeah. Poor service. Poor quality. It makes sense why these stores are losing so much ground to online retailers. My review was originally positive (based on my interactions with the people here). I was wrong. As far as the practice of optometry, I don't have any complaints. The doctor was good & my prescription was accurate. It was just everything else that was a disappointment. I would suggest going elsewhere. Downgraded from five stars to one. Appropriately.

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    5 months ago

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    5 months ago

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    1 year ago

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    3 years ago

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    4 years ago

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    5 years ago

    Seriously worst customer service ever. Rude employees. The other Yelp reviews speak for themselves.

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    3 years ago

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    6 years ago

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    4 years ago

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    4 years ago

    Went in for my annual exam and Jasmine was very professional and helpful. Would definitely return.

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    8 years ago

    Very professional staff, Helped me get the right eyewear. Not the most expensive. I appreciate their honesty. I'll will be back

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    We're so happy to hear this, Mike! Thanks for sharing your experience.

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    6 years ago

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    8 years ago

    5-Stars easy. Could use a few more! Everybody more then helpful Whole crew top to bottom. Live in St. Paul I drive to Woodbury every time

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    3.4(17 reviews)
    1.3 mi
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    Received a call from LensCrafter almost 2 weeks after this debacle and was told that I can come in…read morefor a refitting free of cost. I did go and got the correct brand listed by the doctor on the prescription, so adding a star for that. Although I had already used my last year's prescription to order the correct contact brand but meh, will keep the paper as a reminder for this experience.

    Update: 3 stars to 1. Picked up my new glasses on 12/1 between 12-2pm. New frames but it was still…read morescratched. I know it's not their fault but come'on. I tried to wear it the night I got it to Slander but not even a mile outside, I saw streaks of lights or rays coming out of every light sources. From lamps and car lights. Today 12/3 between 12-1pm, I brought it back and Tom accused me of taking my glasses home the first time around when it was him who I gave my glasses to to replace the frame.Then he said he couldn't replicate my problem. I also heard him and an eye tech laughing about my problem behind the counter. I told them it was AT NIGHT. NIGHT. Geez. They don't listen at all and WAS MAKING FUN OF ME. This Tom guy gave me an attitude the first second he saw me. I don't understand why. It is not my fault for having to visit this place this many times. On 10/09, I ordered 2 pair of glasses. One was to be ordered because they didn't have it in stock. The lady told me it'll come in a week. Within 2 days, 10/11, they texted me that my glasses were ready. For some odd reason, my phone received it but I don't remembered seeing it. For a whole month not a single person bothered to text or call me again to pick up glasses. The whole time I thought it they were just busy. That's why I waited a whole month. I eventually picked it up. But here comes the sus part. After I got home from picking it up, I noticed that one of the frame was all scratched up on the front. I immediately brought it back the next day. The dude told me they did not have it in stock and it will take at least a week. I then realized that they MUST'VE used the DISPLAY FRAME instead of ordering the new frame a month ago. That's how they got my glasses done in 2 days. Now, it's all just speculation but everything kinda adds up. Hopefully my new frame will be scratch free!

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    Polaris Eye Care - Reception

    Polaris Eye Care

    3.9(19 reviews)
    1.6 mi

    Great staff and service! Mind front desk lady with cute nails. Dr Isaacson was great! Would…read moredefinitely recommend him. I gave them 4 stars because when I called someone at the front desk said they had the low bridge glasses so I was excited to go. Cute eyeglass selection but none to cater "low bridge" glasses. Boo. They do have sport glasses for younger kids which I thought was great! Also had a higher end glasses selection for women that was super cute and trendy. Overall Great location and staff! Would recommend to others!

    This used to be a great eyecare practice. Recently my family has had multiple issues. Progressive…read moreeye glasses incorrectly done and they would not even look at them until I explained that they were unsafe for me to drive home with. They then checked them and agreed that they needed to be redone, without apology. My son was told that his frames were slightly bent during his eye exam. But no adjustment was made because he had to buy this replacement pair elsewhere while away at college - not exactly the way you would expect a long term customer to be treated. And finally, my daughter who has worn contacts for years was not given a contact lens prescription during her last appointment. Now she needs to spend time out of her day to come back for another exam - No appology given. Used to love this place. Sadly it's gone down-hill rather fast. My family of 4 will not be returning.

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    EyeStyles - We do art and we do fun at EyeStyles!

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    4.6(10 reviews)
    3.8 mi
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    Really great to work with the staff in picking out up to date frames. so you get the function and a…read morelittle fashion too!

    I came in with high hopes -- little did I know it would take almost 3 months to finally get my…read moreglasses. It started with my prescription needing to be adjusted, and the optometrist was incredibly condescending throughout the process. At first, Nikki was kind and said they'd remake the lenses with the new prescription. Weeks later, the lenses came back -- but with the old prescription. They remade them again, this time with the correct prescription, but then the frames broke, so they had to reorder them. When the new frames arrived, they were different from the original ones I chose. When I pointed this out, they insisted it was the same model and that the manufacturer "must have changed them." Instead of apologizing, they said they'd see which frames fit my lenses -- as if I should just accept whatever worked. By this point, I'd been back multiple times, only because of their repeated mistakes, yet they treated me like I was the problem. It wasn't until I insisted on a refund that they finally agreed to make another pair in the correct frames. This entire process was an absolute nightmare -- disorganized, rude, and completely lacking accountability. Steer clear.

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    Sunglasses by Etnia Barcelona, smile by Mai Little Cakes Stillwater

    EyeStyles - EyeStyles offers a boutique environment, a passion for eyewear, over  years of optical experience and wallet friendly options!

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    EyeStyles - Sara Mabie OD offers complete eye exams and contact lenses for the whole family. She also fits gas permeable contact lenses!

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    Sara Mabie OD offers complete eye exams and contact lenses for the whole family. She also fits gas permeable contact lenses!

    Visionworks - optometrists - Updated May 2026

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