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    Visionworks

    3.2 (19 reviews)
    Open 10:00 am - 6:00 pm

    Services - Visionworks

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Visionworks Photos

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    3 years ago

    Excellent customer service. Professionalism at its best. I was thoroughly explained every option.

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    6 years ago

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    3 years ago

    I had an issue with my eye. Dr Hite demonstrated genuine concern by following up timely to ensure that my issue was improving.

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    11 years ago

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    Ask the Community - Visionworks

    Review Highlights - Visionworks

    Took forever just to read her name just now lol.

    Mentioned in 2 reviews

    Read more highlights

    Orange Park Eye Center

    Orange Park Eye Center

    3.8(19 reviews)
    2.4 miWestside
    Established in 1969
    Free estimates

    I have been a patient for over 15 years and my 2 daughters, always excellent service. Had an eye…read moreappointment yesterday, new people, new doctor, all were excellent in their service to me. The young lady that I dealt with on my lens prescription was very informative and gave excellent customer service. The cashier was awesome, very friendly and was chatting with us, very informative also. She checked us out and we left . We went to lunch and I went to look at my invoice and I notices it did not show my vision insurance copays. I called back to the office and spoke with a nice man, named Darrin. He got my info, looked up my account and said they did not have my insurance info in their system, he got what he needed and said he would get with the optical department. I got a call this morning, he told me everything had been entered and yes, I was due a refund and he could credit my card right then if I could give him some info. He ran the card while I was on the phone with him, told me how much everything was and this $$ was my refund back to my card. He apologized for the office's error. I just want to tell the whole office staff and to Darren , Thank You for your Prompt service of correcting this error. This kind of customer service is why I keep coming back to Orange Park Eye Center. Sherry Reinhardt

    The customer service only at the pick up glasses area needs improvement. I got a notification my…read moreson glasses were ready. I don't go pick them up until the following week. I arrived and they told me I've already picked them up. I stated no I couldn't have I'm the only authorized person. I looked at the signature and it wasn't mines at all. They proceeded to tell me well it's nothing we could do someone else from the family could have gotten it I stated I don't have FAMILY here it's just me. She stated I NEEDED to call my insurance and they will replace it. I said it's not my fault to do all of this it's you all. Overall I only come here for an exam and take my prescription else where. The First Lady desk when you walk in was no help either. The desk reps are amazing

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    Orange Park Eye Center
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    Orange Park Eye Center - Blanding Blvd - untitled

    Orange Park Eye Center - Blanding Blvd

    3.2(14 reviews)
    3.1 miWestside

    The Dr was nice; very polite, helpful, and truly cares about what she does. The problem is the…read morefront support staff... my appt was at 3:20- I showed up 20min early, yet DID NOT WALK out the door until almost 6pm!! It seemed a bit disorganized and the staff were flustered over a patient record being misplaced, causing someone to be there an extra hour... Never have I had an exam take this long from start to finish; I spent a lot of time sitting waiting to see the DR. This is all after my appt was rescheduled two days prior - they say they called me and left a message, but I have no missed calls or messages from them. I would make sure that if you come here, make sure you plan a little extra time.

    This is an update to my previous post and an increase from one to three stars. The owner of this…read morebusiness got in touch with me and we had a good chat. He is truly trying to make things right but I did not change my review immediately. I wanted to make sure that they were actually making these changes at the employee level, not just talking about them. I've seen some better courtesy from their employees and I think some of my concerns have been addressed. Not sure I'd say they are four or five starts yet, but they are better and maybe will get there if they continue to work to change their culture a bit. Worth a look if you need eyeglasses and can afford a higher price for better service than the big box stores, or if you have insurance they take here.

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    Orange Park Eye Center - Blanding Blvd - Untitled

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    Orange Park Eye Center - Blanding Blvd - Untitled

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    Visionworks - optometrists - Updated May 2026

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