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    Vision Source

    1.0 (1 review)
    Closed 8:15 am - 5:00 pm

    Services - Vision Source

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

    Vision Source Photos

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    Comprehensive Eye Care

    Comprehensive Eye Care

    1.0(1 review)
    2.3 mi

    This is a drive of over an hour each way from Roswell, NM. My wife had an appointment for what we…read morethough would be new prescriptions and eyeglasses, After waiting THREE HOURS (!) all they gave her was the diabetic exam and no new Rx, no new glasses. The office blamed the insurance. We had to call our insurance people to make sure it was okay to get her in for new prescription, because she has had vision changes in the last year (which is concerning, when you are diabetic The insurance company took care of it and we booked an appointment, which took another month to get in. This time, we booked the first appointment of the day, 8AM, because we know they get more behind with each patient and didn't want a huge wait like last time. After driving down there (An hour and ten minutes), we were told it would be "a while" because there were FOUR OTHER patients scheduled for 8AM also! (WHAT?!!) They booked five patients at the same time! THEN, after waiting a half hour, we were told the insurance required PRIOR AUTHORIZATION, so they wouldn't see my wife! They sent us home! Our insurance company had ostensibly taken care of all that, but even if they didn't, then the office manager should have called to let us know at least the day before, so we wouldn't waste four hours of our day getting ready for and transporting to and from this facility. At the very LEAST, she could have advised us when we arrived, not make us wait an additional half hour! I am filing a formal grievance against this doctor.with the board of ophthalmology for the state of New Mexico, a complaint about them with the insurance company, and of course, warning all of you on here. Their dealings with insurance companies is almost as bad as their willingness to pick up the phone and let you know not to make the drive because they haven't got the insurance straightened out yet. From talking to other customers, it appears that this office routinely WAY over-books patients. If you don't live in Carlsbad, by no means should you do business with these people. See another of the fine Ophthalmologists in Roswell, Artesia, or elsewhere. All good wishes. Zehaas Sram

    From the owner: Welcome to the ophthalmology practice of Michael Lim, M.D. At our Carlsbad, state-of-the-art…read moreoffice, our mission is to preserve, restore and enhance the vision of every member of your family. For nearly a quarter of a century, Dr. Lim has been committed to providing compassionate and personalized eye care to the residents of Carlsbad, New Mexico and its surrounding environs. Dr. Lim is uniquely qualified to treat all diseases and conditions of the eye, due to the fact that not only did he receive his medical degree from among the most prestigious medical schools in the country, he also completed his Doctor of Optometry degree as well. Our practice offers comprehensive eye care services including complete medical eye examinations and advanced medical and surgical treatments of the eye. In addition, our office is happy to provide a contact lens fitting service and a complete optical boutique. Our team of friendly and dedicated professionals are committed to providing expert medical care using the latest technology and advanced training in a comfortable and relaxed atmosphere.

    Vision Source - optometrists - Updated May 2026

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