Would not make new lenses for my Silhouette glasses...wanted me to purchase new frames. My frames…read moreare good, did not need new ones. Said they needed a frame number to make lenses but I think that is hooey. All they need for Silhouettes is the shape and where to put the hardware holes. Went to another spectacles shop out of state and had to jump thru hoops to get my prescription from VisionSource. Not helpful. I had also recently received another bill from them after paying over $1200 on my original visit for my wife's glasses and our eye exams. Their eye exam fee structure is not clearly defined...thus the extra $140...was not over 30 days due and they would not release my prescription data TO ME until I paid that bill. I paid it. Will be the last dime they get from me

From the owner: Vision Source Carlsbad has been a leading provider of optometry services and vision care products…read morein the Carlsbad community since 2007, and we want to help you achieve and maintain clear vision for years to come.Our experienced eye doctor offers comprehensive vision examinations at our Carlsbad optometry office and specializes in the diagnosis and treatment of a wide array of eye diseases, conditions, and problems. We use advanced diagnostic technology and vision correction products and are committed to improving the quality of life of persons in the Carlsbad community through enhanced vision. Give yourself the gift of clear vision schedule an appointment with your eye care provider today.

The receptionist was very helpful. I arrived kind of early and she found out there was a…read morecancellation and she rescheduled me. That was very nice.

Absolutely Terrible! After having cataract surgery at…read moreLovelace, we were told to come here. With my parent completely out of it, no one was able to help me get him inside. No handicap access so you have to hold the door while pushing wheelchair with someone completely knocked out.

My yearly annual eye review. I get a post card every…read moreNovember. Looks like I fell of their chart or something. Not so special.

I have no compaint with the medical services I received at this practice, but their Nazi-like…read moretreatment of their patients is very distrubing with regard to the Covid 19 precautions. Even as late as May 2021 they require that you arrive just minutes before appointments, you cannot have anyone with you during appointments and you must submit to having you tem taken, wear a mask constantly and answer a number of questions before entry into the building despite the fact that I am in a wheelchair and am FULLY vaccinated for the virus. In general the businesses in this town are into control and going on power trips, BUT these people seem to be former Gestapo and SS officers...just talk to the Officer Manager and you will see what I mean! Screw this place I and finding a new eye doctor!!!!

If you're are willing to wait for an appointment then I recommend going here. The staff and Doctors…read moreare kind and helpful. They listen and do their best to help you in a timely manner. I go every year and I am always happy with my diagnostic prescription. I know if I ever had an emergency I would be able to get ahold of the Doctors and get the help I needed.

I have always liked family vision. However, something has changed. They have limited hours. They…read moredon't call when your glasses are ready. Several of my friends warned me that they say they call, but they don't. So, you have to call to see if your glasses are ready. They messed up my first prescription. They wrote my left eye for my right and vice versa. After waiting 5 weeks for my glasses, they had the wrong prescription. I couldn't see or read very well. I returned and they rechecked my eyes. They made new lenses. It took 6 weeks to get my new lenses. They are correct this time. But, it took almost 3 months to get a pair of glasses that work. That seems excessive. I definitely don't recommend them any more.

I am a physician with a complicated corneal problem that arose from radial keratotomy procedures to…read moreimprove my eyesight many years ago. When I saw retina specialists regarding eye "floaters" I also asked for recommendations regarding potential cataract surgery in view of my multiple corneal problems. These ophthalmologists offered very effusive praise for Dr. Sally Mellgren's meticulous, precise surgical technique and described her surgical skills as "truly extraordinary". During my first initial and pre-operative visits, I found Dr Mellgren to be very warm, caring and knowledgeable about my complicated corneal problem. She was very patient answering a long list of questions that I had and demonstrated expertise in the newest techniques and intraocular lens products available, including some that were not yet available in the US markets. Her office has the very latest in ophthalmology diagnostic equipment, some pieces being duplicated from different manufacturers to allow results to be cross-checked. The front desk staff was friendly, efficient, and professional. The technicians that performed various tests were very knowledgeable and proficient at using many different pieces of diagnostic equipment and had a very professional manner. I have already undergone the first cataract surgery, and have the other eye scheduled later this month. Overall, I have been very happy with my choice of Dr. Mellgren.

My 85 year old, handicapped mother waited 3 hours past her appointment time until she was finally…read moreseen by the Dr. Their only comment, 'we have a girl out'. Disgraceful in general but even more so for someone elderly to have to wait so long and to have to pay the aide she hired to take her to the Dr's office overtime to boot. Not only that, when she went back to get the new glasses, the new glasses were not properly fitted and hurt her nose because the optometrist or assistant said that she didn't have enough time to address the issue. So now she'll have to see someone to adjust her glasses, and pay her aide to take her there. Next time she's going to Costco because then if there is a wait, at least she could shop or watch TV in the meantime.

Charfalla was absolutely a gem! She was sooo sweet and kind! Helped get my glasses fixed no…read moreproblem, ​